File a complaint Clause Samples
The 'File a complaint' clause outlines the procedure by which a party can formally raise concerns or grievances regarding the agreement or the conduct of the other party. Typically, this clause specifies the steps required to submit a complaint, such as providing written notice, identifying the issue, and possibly including a timeframe for response or resolution. Its core practical function is to establish a clear and orderly process for addressing disputes or breaches, ensuring that both parties know how to seek redress and helping to prevent misunderstandings or escalation of conflicts.
File a complaint. If, after asking the harasser to stop his/her behaviour, the harassment continues, report the problem to one of the following individuals:
(i) Chief Operating Officer
(ii) Director of Care / Manager of Care (iii) Immediate Supervisor
File a complaint. If the harassment continues after you have asked the harasser to stop, report the problem to your immediate Manager/Supervisor or one level above, or to Human Resources. You also have the right to contact your local Human Rights Commission to file a complaint. If circumstances warrant, e.g., in the case of assault, you have the right to file a charge with the police. However, we encourage all employees to share their concerns with us whenever possible to afford us the opportunity to take immediate investigative and/or remedial action.
File a complaint. If after asking the harasser to stop his/her behaviour, the harassment continues, immediately report the problem to one of the following individuals:
a. Executive Director
b. Union Representative Dealing with a complaint 1. Once a complaint is received, it will be kept strictly confidential. An investigation will be undertaken immediately and all necessary steps taken to resolve the problem. If appropriate, action taken may include conciliation. If a complaint is filed through the union as a grievance, a meeting will be held with the union representative before and after the investigation.
