SMS Management Sample Clauses

SMS Management. Contractor shall ensure that all SMS are always available (i.e. 24x7x365) and accessible by all modern browsers (e.g. IE, Chrome, Firefox). Where a login is required, the SMS should integrate with the DOD provided token-based authentication, including role-based assignment of access. Contractor shall document performance characteristics for the SMS in the SMM, and maintain the SMS to operate within those performance characteristics. Contractor shall provide periodic reporting on all such performance characteristics to the Government. On an annual basis, Contractor shall provide analysis of the SMS and provide recommendations for changing the SMS to the Government. Contractor shall provide the Government approved recommendations into Continual Improvement for tracking and implementation. The Contractor shall be responsible to manage the SMS such that:
Sample 1
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SMS Management. The SMS are managing critical systems as part of a 24x7x365 operations and the business need is for the SMS to be always available to support that mission. The Contractor shall ensure that all SMS for which they are responsible are run in conformance to the defined parameters within their ATO. Where a login is required, the SMS should integrate with the DOD provided token-based authentication, including role-based assignment of access. The Contractor shall document performance characteristics for the SMS in the SMM, and maintain the SMS to operate within those performance characteristics. The Contractor shall be responsible to manage the SMS such that:  Compliance with Government rules and policies, including Government ownership of all data, metadata, business rules and documentation in the SMS  Provide, make available, and maintain the SMS to meet the objectives for the Integrated Environment for Government, Customers, Service Providers, and designated other vendors  Provide data models and data dictionaries for all SMS to Government with the ability to extract, transform, and load the information into other data management tools (e.g., a data warehouse)  Designate performance standards, processes, policies, and other SOPs for the SMS in the SMM  Maintain the SMS to meet performance standards, processes, and policies requirements, to maximize efficiency, and to minimize outages, as necessary  Provide for monitoring and event management of the SMS and dependent systems to ensure the availability of the SMS to manage the environment  Provide access to the SMS to Integrated Service Provider(s), Government, Customers, and authorized other vendors  Provide for granting additional access in support of other designated third parties (e.g., auditing organizations) upon the request and as directed by Government.  Integrate the SMS with Service Management Systems of Service Provider(s), Government, Customers, Customer business units and designated other vendors, such that there is: o Full integration between SMS of other entities that exist in the environment as of the start of services, and as otherwise specified in Contractor Transition-In plan o Plan and execute a Transition-In Plan to transfer legacy SMS data to new systems as specified by Government, ensuring that appropriate historical data is retained o Full integration of the supporting databases of the SMS (e.g., CMDB) with the databases of Service Providers, and designated other vendors, as dire...
Sample 1

Related to SMS Management

  • Virus Management Transfer Agent shall maintain a malware protection program designed to deter malware infections, detect the presence of malware within the Transfer Agent environment.

  • Traffic Management The Customer will not utilize the Services in a manner which, in the view of the Centre Operator, significantly distorts traffic balance on the Centre Operator’s circuits which are shared with other users. If, in the reasonable view of the Centre Operator, the Customer’s traffic patterns cause or may cause such distortion, the Customer should have a dedicated circuit capability. If the Customer declines to do so then the Centre Operator may suspend the Services while the matter is being resolved. If there is no resolution within 5 business days then either party may terminate the Agreement.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Records Management Records the Provider must keep

  • Network Management 60.1 CLEC and CenturyLink will exchange appropriate information (e.g., network information, maintenance contact numbers, escalation procedures, and information required to comply with requirements of law enforcement and national security agencies) for network management purposes. In addition, the Parties will apply sound network management principles to alleviate or to prevent traffic congestion and to minimize fraud associated with third number billed calls, calling card calls, and other services related to this Agreement.

  • Project Management Project Management Institute (PMI) certified project manager executing any or all of the following: • Development of Project Charter • Development of project plan and schedule • Coordination and scheduling of project activities across customer and functional areas • Consultation on operational and infrastructure requirements, standards and configurations • Facilitate project status meetings • Timely project status reporting • Address project issues with functional areas and management • Escalation of significant issues to customers and executive management • Manage project scope and deliverable requirements • Document changes to project scope and schedule • Facilitate and document project closeout

  • Contract Management To ensure full performance of the Contract and compliance with applicable law, the System Agency may take actions including:

  • General Management In the discharge of its general duty to manage the successful performance of the Services, Vendor shall:

  • Classroom Management The certificated classroom teacher demonstrates in his/her performance a competent level of knowledge and skill in organizing the physical and human elements in the educational setting.

  • Patch Management All workstations, laptops and other systems that process and/or 22 store PHI COUNTY discloses to CONTRACTOR or CONTRACTOR creates, receives, maintains, or 23 transmits on behalf of COUNTY must have critical security patches applied, with system reboot if 24 necessary. There must be a documented patch management process which determines installation 25 timeframe based on risk assessment and vendor recommendations. At a maximum, all applicable 26 patches must be installed within thirty (30) calendar or business days of vendor release. Applications 27 and systems that cannot be patched due to operational reasons must have compensatory controls 28 implemented to minimize risk, where possible.

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