Complaint Log. The Establishment’s website will prominently feature the name and contact information for an individual to which any comments about the operation of the establishment may be addressed. The Applicant shall maintain a log for every complaint lodged with the establishment for any issue relating to this Agreement, including, but not limited to, complaints of noise, parking congestion, traffic congestion, security, trash, rodents, incidents, violence, crime, and/or operating hours. The log shall include, for each separate complaint, to the extent provided by any such complainant, the name of the complainant, the date of the complaint, any contact information provided by the complainant, the nature of the complaint, and the response taken by the Applicant or the Establishment. Every complaint shall be kept on file in the complaint log for a minimum of three years from the date on which the complaint was made. Applicant shall make the complaint log available to the Board for inspection and copying upon reasonable advance request.
Complaint Log. The Contractor shall maintain records and a log of all complaints. The log shall include: the date and time when the Contractor was notified by the City or Customer; the Customer's street address; a description of the complaint; whether the complaint was a Legitimate Complaint; the date and time when the complaint was resolved; and a description of how the complaint was resolved.
Complaint Log. There was no complaint received in relation to the environmental impact during the reporting period.
Complaint Log. During December 2017, there was a complaint received by Highway Department on 29 December 2017 and referred to the ENPO on 08 January 2018. Then the ENPO forwarded the complaint by email to the R.E. (AECOM), the Contractor (China Harbour) and the ET (ETS-Testconsult Ltd.) of Contract No. HY/2013/02 at 12:20 on 08 January 2018. The complaint detail was "投訴人投訴於大嶼山東岸路，因港珠澳大橋工程的沙塵問題，部門安排了有關洗街車及吸塵車處理有關沙塵問題，但有關車輛就上述問題的處理成效未如理想。投訴人表示洗街車在清洗有關路面時，只是向路面灑水，令原本的沙塵變成泥漿，但卻沒有清理有關泥漿，道路問題根本沒有根治。另外，有關吸塵車的隔濾亦未如理想，吸塵車吸了地上的沙塵後所噴出來的氣體佈滿沙塵，以致有關沙塵除了未被吸走外，更導致道路沙塵滾滾。要求部門監察有關承辦商，煩請部門跟進及回覆。" The complaint is under investigation and to be reported in the next reporting month.
Complaint Log. The monthly report shall contain a copy of Contractor's complaint log, with initial 2227 date of complaint, a description of how each complaint was resolved, and the date of resolution.
Complaint Log. Licensee shall establish and maintain a written log listing all Subscriber Complaints. The written log shall include the name and telephone number, if given, of the Subscriber making the complaint and Licensee’s action on the complaint. The log shall be maintained by Licensee for three years and, to the extent permitted by federal law, shall be available to the City Manager and the public for inspection upon request during Licensee’s Normal Business Hours.
Complaint Log. Manager shall establish a tracking system for complaints received from the Company’s insureds and/or Department of Insurance (referred to as the “Complaint Tracking Log”). The Complaint Tracking Log shall be established and maintained in accordance with applicable laws and applicable rules and orders of any appropriate Department of Insurance or other applicable regulatory body. A copy of a complaint, if received initially by Manager, will be immediately forwarded to the Company. The Company and not Manager, unless instructed to do so by the Company, shall respond to all Department of Insurance or other regulatory body complaints.
Complaint Log. Servicer will maintain a monthly Complaint Log detailing all Complaints received from a Client. The approved Complaint Log Template is attached as Schedule G and is incorporated into the Agreement. Servicer will use the Complaint Log Template as it has been provided and will not modify it or deviate from its format without Lender’s written prior approval. The Complaint Log will identify all Complaints that are open or that have been resolved during the previous calendar month, regardless of source, including whether Servicer received the Complaint directly from the Client, or whether the Complaint was conveyed to Servicer by a Regulatory Body. If no Complaints were open or resolved during the calendar month reporting period, Servicer will send a blank Complaint Log template to Lender with the correct file-naming convention marked “deliberately left blank.” When transmitting Proprietary Information to Lender, including the Complaint Log, Servicer will use a Lender approved, secure transmission method that will be conveyed to the Servicer by the Lender Service Manager. Servicer will provide the Complaint Log no later than the seventh (7th) business day of the calendar month for the previous calendar month’s reporting, or earlier as reasonably requested by Lender.
Complaint Log. The Contractor shall maintain records and a log of all complaints. The log shall include: (a) Date and time when the Contractor was notified by the City or Customer; the Customer's street address; (b) Description of the complaint; (c) Whether the complaint was a Legitimate Complaint; (d) Date and time when the complaint was resolved; and (e) Description of how the complaint was resolved. All complaints received by telephone call or electronic messaging and mechanical equipment breakdowns will be record on a log and emailed to the Administrator on the next Operating Day morning. A daily log that outlines the truck number, route number, driver’s name, employee that are on vacation/sick will be emailed to the Administrator on the morning of collection. The City shall be notified a day in advance of Supervisor(s) that will be out of the office and the acting Supervisor
Complaint Log. MTA will collect in a centralized and easily searchable electronic format a log of every complaint it, or any of its Contractors, receives (whether formal or informal, and regardless of the format in which the complaint was received) regarding disability-related issues or services provided by MTA to persons with disabilities. The log will include the following information for each complaint: i) name of complainant; ii) name of affected individual (if different from the name of the complainant); iii) physical address, phone number, and email address of affected individual; iv) date(s) of incident(s); v) detailed substance of complaint; vi) name of transportation personnel involved in incident(s); vii) resolution of complaint; and ix) any other information relevant to the complaint. MTA will provide a copy of this log to the Department at the intervals described below for Reporting.
