030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities The Contractor is expected to meet the following requirements: • Contractor must provide name of instructors and key personnel for this contract. • Any change to key personnel is subject to MDCH approval. • Instructor must be certified with the American Heart Association in Heartsaver First Aid, CPR and AED training.
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities The Contractor will direct all applicable correspondence relating to the Caro Center to the Project Manager.
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities Radiologists providing services to WRPH clients must have clinical privileges and hospital appointments approved by WRPH Medical Staff and the WRPH Hospital Director prior to start of service unless the Contractor is Joint Commission accredited.
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities The Contractor will identify all staff assigned to perform the terms and conditions of the statement of work. The Contractor will include the names, titles, and roles of assigned staff. In addition, the Contractor will identify where the assigned staff will be located and provide contact information including phone numbers.
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities The Contractor will identify all staff assigned to perform the terms and conditions of the statement of work. The Contractor will include the names, titles, and roles of assigned staff. In addition, the Contractor will identify where the assigned staff will be located and provide contact information including phone numbers. The Contractor will provide a Project Manager to work closely with the designated personnel from the State to insure a smooth transition to the new service. The project manager will coordinate all of the activities of the Contractor personnel assigned to the project and create all reports required by the State. The Contractor's project manager responsibilities will include, at a minimum: Manage all defined Contractor responsibilities within the Scope of Services above Review all project deliverables and provide feedback Develop a project plan and schedule, and update both as needed Prepare project documents and materials as needed and provide to OPHP Utilize any appropriate change control procedures for alterations to the project Serve as the oversight for all project issues Report project status and give feedback to OPHP Manage and report on the project’s budget Escalate project risks, issues, and other concerns to OPHP Proactively propose/suggest options and alternatives for consideration Coordinate and oversee the day-to-day activities of the Contractor’s project team Manage Contractor’s subcontractors, if any
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities The Contractor must provide sufficient, trained, and competent personnel to prepare, assemble and service food products, and to assure prompt, accurate, and quality service. The State reserves the right to approve the Contractor’s assignment of Key Personnel to this project and to recommend reassignment of personnel deemed unsatisfactory by the State. The State reserves the right to approve Subcontractors for this project and to require the Contractor to replace Subcontractors who are found to be unacceptable. The State reserves the right to request replacement of Contractor personnel for violations of agency conduct requirements, patient rights violations, or other poor performance that interferes with the mission of the hospitals. The Contractor must not remove or reassign, without the State’s prior written approval, any of the Key Personnel until such time as the Key Personnel have completed all of their planned and assigned responsibilities in connection with performance of the Contractor’s obligations under the Contract. The Contractor agrees that the continuity of Key Personnel is critical and agrees to the continuity of Key Personnel. Removal of Key Personnel without the written consent of the State may be considered by the State to be a material breach of the Contract. The prohibition against removal or reassignment shall not apply where Key Personnel must be replaced for reasons beyond the reasonable control of the Contractor including but not limited to illness, disability, resignation, or termination of the Key Personnel’s employment. Résumés of all key personnel shall be submitted with proposal. The Contractor must provide adequate, trained relief personnel to substitute for absent regular employees. The Contractor agrees that there must be no interruption of service in the event of labor disputes or cessation of work due to strikes by the Contractor’s personnel working in the kitchen. When advertising for recruitment, the Contractor’s name must be specified, NOT CFP and/or WRPH. All of the Contractor’s food service personnel must be required to pass a physical examination prior to assuming duties. This physical examination will be at the Contractor’s expense. The examining physicians must be made aware of the restrictions placed on food service workers by the most recent edition of the Food Code. At a minimum, the physician must certify the food service employee is free from tuberculosis, via...
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities The Contractor will identify all staff assigned to perform the terms and conditions of the statement of work. The Contractor will include the names, titles, and roles of assigned staff. In addition, the Contractor will identify where the assigned staff will be located and provide contact information including phone numbers. The Contractor will provide a Project Manager to work closely with the designated personnel from the State to insure a smooth transition to the new service. The project manager will coordinate all of the activities of the Contractor personnel assigned to the project and create all reports required by the State. The Contractor's project manager responsibilities will include, at a minimum: ▪ Manage all defined Contractor responsibilities within the Scope of Services above ▪ Review all project deliverables and provide feedback ▪ Develop a project plan and schedule, and update both as needed ▪ Prepare project documents and materials as needed and provide to OPHP ▪ Utilize any appropriate change control procedures for alterations to the project ▪ Serve as the oversight for all project issues ▪ Report project status and give feedback to OPHP ▪ Manage and report on the project’s budget ▪ Escalate project risks, issues, and other concerns to OPHP ▪ Proactively propose/suggest options and alternatives for consideration ▪ Coordinate and oversee the day-to-day activities of the Contractor’s project team ▪ Manage Contractor’s subcontractors, if any
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities The State reserves the right to approve the Contractor’s assignment of key personnel to this project and to recommend reassignment deemed unsatisfactory by the State.
030 Roles and Responsibilities. 1.031 Contractor Staff, Roles, and Responsibilities Contractor Key Personnel for this Contract Employee Name Title and Project Responsibilities Xxxxx Xxxxxxx Project Manager-Oversee Project Goals, Objectives and Operations, Implementation, Consulting Xxxxxxxx Xxxxx Billing and Collection Supervisor-Manage day-to-day Billing and Collections Operations including insurance Verification, Claiming and Invoicing, Claim Rejection Management, and Electronic and Manual Payment Posting Xxxxxx Xxxxxx Billing and Collection Specialist-Insurance Verification, Claiming and Invoicing, Claim Rejection Management, and Electronic and Manual Payment Posting Xxxxxxxxx Xxxxxx Financial Analyst-Statistical and Financial Reporting and Analysis The Contractor employs 15 full time staff members dedicated to multiple billing projects. Several staff members are crossed trained in multiple projects and functions. This allows the Contractor to easily utilize additional resources when necessary. Billing services for MDCH will be provided by 3 billing specialist (claim submissions and invoicing, payment posting, and collections follow up). These functions will be supported by the Billing Operations Supervisor and the Revenue Operations Manager. Additional staff will be utilized to provide statistical and financial reporting for the Contract.
