Updates and Support Services Sample Clauses

Updates and Support Services. Updates and/or support services are not necessarily provided with the Software, and may require additional payment or include additional terms and conditions. However, to the extent that an update to the Software is provided, such update shall be deemed “Software” provided subject to this Agreement. If support services are provided, CipherCloud reserves the right to change the scope or duration of such services at any time, and to access, freely use and distribute data collected from Licensee through such services.
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Updates and Support Services. Eclypsium will use commercially reasonable efforts to provide technical support and software maintenance services for Eclypsium Products which will include reasonable telephone and email technical support during Eclypsium’s normal business hours (9am to 5pm Pacific time) as such policies and/or support terms may be updated by Eclypsium from time to time. Any updates to the terms applicable to Support Services made during any then-current License Period will not apply until the start date of the next License Period. The Support Services include the provision of Updates and Upgrades to the Eclypsium Products, when and if such Updates or Upgrades are made generally available.
Updates and Support Services. (a) SoftwareONE may (either directly or through RHONDOS) provide periodic updates, upgrades, new releases, adaptations, bug fixes, patches, workarounds and other error corrections (collectively, “Updates”). SoftwareONE may develop and provide Updates in its sole discretion, and You agree that SoftwareONE has no obligation to develop any Updates at all or for particular issues, and SoftwareONE expressly disclaims any liability for not doing so. You further agree that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to the terms and conditions of this Agreement. You acknowledge that SoftwareONE may provide some or all Updates via download from a website designated by SoftwareONE – as such, that Your receipt thereof will require an internet connection, the security and stability of which connection and download is solely Your responsibility. SoftwareONE or RHONDOS may also provide Updates via other, reasonable forms of media at its sole discretion.
Updates and Support Services. To the extent that an update to the Software is provided, such update shall be deemed “Software” provided subject to this Agreement. Support services are provided pursuant to Tetrate’s standard support terms. Tetrate reserves the right to change the scope or duration of such services at any time, and to access, freely use and distribute data collected from Licensee through such services. In order to receive support services, Licensee may be required to enable features to communicate with Tetrate as specified in the Documentation.
Updates and Support Services. FOR THE STOCKS & MUTUAL FUNDS. Grammars update services shall be due for the [***] upon commencement of delivery of services. Payment should be [***] per the terms of section 9.1.2.
Updates and Support Services. Moki will provide updates to the Software, and, if applicable and unless as stated to the contrary on the Service Order, the Add-ons. Updates, but not Add-ons, shall be provided without additional charge. Moki will provide Licensee with two-tier support as long as Licensee is not in default of any material terms of this Agreement as follows: Moki will provide tier one support to Licensee for critical Software failures resulting in complete or substantial shutdown of the Software within one (1) business day of any request, and Moki will respond to all other support requests as soon as reasonably and commercially practical on an as needed basis at its own cost and expense. The support in using the Licensed Deliverables may occur at the discretion of Moki by phone, email, or mail request(s) to Moki for help on incidental needs related to use of Software. Licensee shall also have web access to online Moki training materials, for its internal use only, at no additional charge.

Related to Updates and Support Services

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Services and Support 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.11, you shall have access to the Software/Subscription in accordance with the following provisions:

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund: § Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; · OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state); § Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations. § Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • Service and Support 1. Brainlab shall be responsible for providing service and support for the Brainlab Technology in all Fields of Use. Brainlab shall be responsible for providing Xxxxx 0 and Level 2 service and support to customers for Products sold by Brainlab in the Therapeutic Delivery Field of Use and for Integrated Products sold by Brainlab in the MR Guided Stereotactic Placement Field of Use. Level 1 support shall include onsite training, help desk services, reseller interfacing, problem isolation and diagnosis, and Level 2 support shall include loading bug fixes, patches, and minor repair services. To the extent relating to SurgiVision Technology, SurgiVision shall provide Level 3 support, which shall include backup support services to assist Brainlab in meeting Level 1 and Level 2 support obligations by addressing certain technical support issues that are beyond the scope of Brainlab’s expertise. Brainlab will pay SurgiVision for Xxxxx 0 support services at standard rates as described in Appendix C, provided that such services were not required for Co-Development and Distribution Agreement between SurgiVision, Inc. and Brainlab Aktiengesellschaft CONFIDENTIAL warranty repair as contemplated in section X.3 below. Appendix C may be changed from time to time, as appropriate upon the mutual agreement of Brainlab and SurgiVision. SurgiVision will provide spare parts and other items for service to Brainlab at a price equal to [***]. Brainlab reserves the right to offer service packages to the end customer at its discretion.

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

  • Program Services a) Personalized Care Practice agrees to provide to Program Member certain enhancements and amenities to professional medical services to be rendered by Personalized Care Practice to Program Member, as further described in Schedule 1 to these Terms. Upon prior written notice to Program Member, Personalized Care Practice may add or modify the Program Services set forth in Schedule 1, as reasonably necessary, and subject to such additional fees and/or terms and conditions as may be reasonably necessary.

  • Maintenance and Support Company is solely responsible for providing any maintenance and support services with respect to the Company application, as specified in this Agreement, or as required under applicable law. You acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the Company application. (3) WARRANTY: Company is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Company application to conform to any applicable warranty, you may notify an App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the Company application, and to the maximum extent permitted by applicable law, an App Distributor will have no other warranty obligation whatsoever with respect to the Company application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Company’s sole responsibility. (4)

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