Maintenance and Support definition

Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

Maintenance and Support means the technical support and software maintenance services on the Licensed Software for which Licensee has paid the Maintenance and Support fees, either separately for perpetual licenses of the Licensed Software, or as included in the subscription license fee for the Licensed Software, as applicable.

Maintenance and Support means the services described in Section 7.

Examples of Maintenance and Support in a sentence

• A customer requesting that DI provide Maintenance and Support Services for the Software shall contact DI during the times and in the manner set forth in the Exhibit, attached to this Schedule by reference, for the specific Software license type.

• DI will provide the Maintenance and Support Services set forth in this Schedule, and any related Exhibits, for the current Major Release and the previous Major Release of a Supported Version of the Software for which Customer has a valid license to Use and for which Customer is current on all Maintenance and Support Services Fees.

• Customers requesting that DI provide non-Emergency Maintenance and Support Services outside of Support Hours may purchase Professional Services for “Custom Support Services”.

• DI warrants that Maintenance and Support Services will be performed with reasonable skill and care by competent and trained personnel, and in accordance with applicable and reasonable industry standards and practices.

• Customer may log requests for Maintenance and Support Services in the following manner: i) Telephone: Customer may log Maintenance and Support Services requests by calling the telephone number provided in the Exhibit, attached to this Schedule by reference, for the specific Software license type.

More Definitions of Maintenance and Support

Maintenance and Support means the maintenance and support services provided by Licensor to Licensee to maintain and support the Software.

Maintenance and Support means the maintenance and support for the Software provided to the User in relation to the Software by Hyland, or Solution Provider if applicable, under the Maintenance Agreement.

Maintenance and Support means any error corrections, updates and upgrades that the Supplier may provide or perform with respect to the Software and Hosting Services, as well as any other support or Training Services provided to the Customer under this agreement, all as described in Schedule 5.

Maintenance and Support means the maintenance and support services to be provided by the Service Provider to the Customer in accordance with these Support Terms.

Maintenance and Support means the services described in Section 6.3.

Maintenance and Support means (i) the maintenance services relating to updates, upgrades, patches, bug fixes and other improvements to the Products and (ii) the technical support services relating to the Products provided by BlueCat, both as described in the BlueCat Customer Care Support Handbook;

Maintenance and Support means the Software maintenance and support as described in Section V.1.