Technical Support Personnel Sample Clauses

Technical Support Personnel. Licensee shall agree that the withdrawal of dispatched personnel by Licensor happens within two months after the Effective Date. Should the on-site support be needed from Licensor, the Licensee shall bear all of expenses for travel, lodging, food and other general expenses incurred from such support
Sample 1
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Technical Support Personnel. Licensor agrees to send two (2) technical support personnel to perform maintenance service in Licensee’s office. Licensee agrees to reimburse Licensor in the actual amount, Annual salary of Forty-eight Thousand United States Dollars (USD 48,000), for two dispatched Technical Support Personnel, which is the annual sum of monthly salary of Four Thousand United Dollars (USD 4,000), shall be borne by Licensee. The payment of three monthly salaries of Twelve Thousand United Dollars (USD 12,000) shall be made within 7 days from Licensor’s written quaterly invoice.
Sample 1
Technical Support Personnel. Gravity agrees to send two (2) technical support personnel to perform maintenance service in Level Up!’s office prior to the commencement of the Closed Beta Test of the Game in the Territory through 1 year after the Commercial Service Launch Date. Level Up! agrees to reimburse Gravity in the actual amount incurred for the following: • Annual Salary of US$48,000 for two dispatched Technical Support Personnel, which is a monthly salary of US$2,000 per person. This payment shall be made upon Level Up!’s receipt of Gravity’s written quarterly invoice. • Daily allowance of US$40 for each dispatched Technical Support Personnel. • Accommodation for the dispatched Technical Support Personnel. • Commuting Cost of US$150 per month if the technical support personnel are housed more than reasonable walking distance from the Level Up! office. • Traveling Cost including Round-Trip Airfare from Level Up! to Gravity office for dispatched Technical Support Personnel not to exceed two (2) trips per year. • Mobile Phone communication charge within the boundary set by Level Up!. • Duration of stay for the dispatched Technical Support Personnel shall last until One (1) year after the Commercial Service Launch Date. • If necessary, the Parties shall execute a separate agreement governing the technical support personnel in the Territory.
Sample 1
Technical Support Personnel. Licensor agrees to send two (2) technical support personnel to perform maintenance service in Licensee’s office prior to the commencement of the close beta test of the Game in the territory. Licensee agrees to reimburse Licensor in the actual amount incurred for the followings: • Annual Salary of US$48,000 for two dispatched Technical Support Personnel, which is monthly salary of US$2,000 per person. The payment shall be made upon Licensor’s written monthly invoice. • Daily allowance of US$30 for each dispatched Technical Support Personnel. • Accommodation for the dispatched Technical Support Personnel. • Traveling Cost including all Round-Trip Airfare from Licensee to Licensor office for the dispatched Technical Support Personnel • Mobile Phone communication charge within the boundary set by the Licensee. • Duration of stay for the dispatched Technical Support Personnel shall last until the end of the Game’s commercial service or after receiving the request from the Licensee, both parties shall decrease the dispatched Technical Support Personnel under the mutual agreement.
Sample 1
Technical Support Personnel. Licensee has the option to request two (2) technical support personnel to perform maintenance service in Licensee’s office prior to the commencement of the Closed Beta Test of the Game in the Territory. Licensee agrees to reimburse Licensor in the actual amount incurred for the followings: — Annual Salary of US$ 48,000 for two dispatched Technical Support Personnel, which is monthly salary of U$2,000 per person. The payment shall be made upon Licensor’s written quarterly invoice from the commencement of commercial service. — Daily allowance of US$ 30 for each dispatched Technical Support Personnel. — Accommodation for the dispatched Technical Support Personnel. — Commuting Cost of US$ 150 per month. — Traveling Cost including all Round-Trip Airfare from Licensee to Licensor office for dispatched Technical Support Personnel. — Salaries of dispatched personnel after commencing the Commercial service, upon issuance of quarterly invoice by Licensor. — Mobile Phone communication charge within the boundary set by the Licensee. — Duration of stay for the dispatched Technical Support Personnel shall last until the end of the Game’s commercial service. — After one year from the starting date of the Commercial Service of the Game, Licensee may reduce the number of dispatched Technical Support Personnel upon a mutual agreement between both parties.
Sample 1
Technical Support Personnel. Licensor agrees to send two (2) technical support personnel to perform maintenance service in Licensee’s office. Licensor and Licensee equally split the payment of the annual Salary of Forty-eight Thousand United States Dollars (US$48,000) for two dispatched Technical Support Personnel, which is monthly salary of Two Thousand United States Dollars (U$2,000) per person. The payment shall be made upon Licensor’s written monthly invoice.. Licensee is allowed to withhold as such tax up twenty percent(20%) of the any respective payment amount. Licensee shall furnish Licensor with official written evidence of such tax payments made on Licensor’s behalf, and give Licensor full assistance including the execution of documents required by Licensor to reduce or reclaim such tax payments. Licensee shall hold Licensor harmless from all claims and liability arising from Licensee’s failure to report or pay any such taxes, duties, assessments, fees and other governmental charges of any kind. Licensee shall pay for the living expenses and the allowances for both Technical Support Personnel dispatched to the Territory when the Technical Support Personnel provides Licensee receipts 50% of amount of the expenses and the allowances to be reimbursed after the end of each and every month for the term of this Agreement. Licensor is responsible for dispatched Technical Support Personnel not to disclose the fact that their living expenses and the allowances are being reimbursed by Licensee to other employees working at Licensee’s office. Licensee may request the change of Technical Support Personnel with reasonable cause.
Sample 1

Related to Technical Support Personnel

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Product Technical Support & Maintenance Licensee shall have the option of electing the Product technical support and maintenance (“maintenance”) set forth in the Contract by giving written notice to Contractor any time during the Centralized Contract term. Maintenance term(s) and any renewal(s) thereof are independent of the expiration of the Centralized Contract term and will not automatically renew. Maintenance shall include, at a minimum, (i) the provision of error corrections, updates, revisions, fixes, upgrade and new releases to Licensee, and (ii) Help Desk assistance with locally accessible “800” or toll free, local telephone service, or alternatively on-line Help Desk accessibility. Contractor shall maintain the Products so as to provide Licensee with the ability to utilize the Products in accordance with the Product documentation without significant functional downtime to its ongoing business operations during the maintenance term. Authorized User shall not be required to purchase maintenance for use of Product, and may discontinue maintenance at the end of any current maintenance term upon notice to Contractor. In the event that Authorized User does not initially acquire or discontinues maintenance of licensed Product, it may, at any time thereafter, reinstate maintenance for Product without any additional penalties or other charges, by paying Contractor the amount which would have been due under the Contract for the period of time that such maintenance had lapsed, at then current NYS net maintenance rates.

  • Project Personnel It is understood and agreed that the Project Director identified at Item 3, Page One of this Agreement shall be responsible for the overall supervision and conduct of the Work on behalf of the Contractor and that the persons described in the Statement of Work shall serve in the capacities described therein. Any change of Project Director by the Contractor shall be subject to the prior written approval of NYSERDA. Such approval shall not be unreasonably withheld, and, in the event that notice of approval or disapproval is not received by the Contractor within thirty (30) days after receipt of request for approval by NYSERDA, the requested change in Project Director shall be considered approved. In the event that NYSERDA requires additional time for considering approval, NYSERDA shall notify the Contractor within thirty (30) days of receipt of the request for approval that additional time is required and shall specify the additional amount of time necessary up to thirty (30) days.

  • Subrecipient’s Project Manager and Key Personnel Subrecipient shall appoint a Project Manager to direct the Subrecipient’s efforts in fulfilling Subrecipient’s obligations under this Contract. This Project Manager shall be subject to approval by the County and shall not be changed without the written consent of the County’s Project Manager, which consent shall not be unreasonably withheld. The Subrecipient’s Project Manager, in consultation and agreement with County, shall be assigned to this project for the duration of the Contract and shall diligently pursue all work and services to meet the project time lines. The County’s Project Manager shall have the right to require the removal and replacement of the Subrecipient’s Project Manager from providing services to the County under this Contract. The County’s Project Manager shall notify the Subrecipient in writing of such action. The Subrecipient shall accomplish the removal within five (5) business days after written notice by the County’s Project Manager. The County’s Project Manager shall review and approve the appointment of the replacement for the Subrecipient’s Project Manager. The County is not required to provide any additional information, reason or rationale in the event it The County is not required to provide any additional information, reason or rationale in the event it requires the removal of Subrecipient’s Project Manager from providing further services under the Contract.

  • Project Management Plan 1 3.4.1 Developer is responsible for all quality assurance and quality control 2 activities necessary to manage the Work, including the Utility Adjustment Work.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund: § Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; · OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state); § Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations. § Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Supplier Personnel The Customer and Supplier agree and acknowledge that in the event of the Supplier ceasing to provide the Services or part of them for any reason, Call Off Schedule 10 (Staff Transfer) shall apply. The Supplier shall not and shall procure that any relevant Sub-Contractor shall not take any step (expressly or implicitly and directly or indirectly by itself or through any other person) without the prior written consent of the Customer to dissuade or discourage any employees engaged in the provision of the Services from transferring their employment to the Customer and/or the Replacement Supplier and/or Replacement Sub-Contractor. During the Termination Assistance Period, the Supplier shall and shall procure that any relevant Sub-Contractor shall: give the Customer and/or the Replacement Supplier and/or Replacement Sub-Contractor reasonable access to the Supplier's personnel and/or their consultation representatives to present the case for transferring their employment to the Customer and/or the Replacement Supplier and/or to discuss or consult on any measures envisaged by the Customer, Replacement Supplier and/or Replacement Sub-Contractor in respect of persons expected to be Transferring Supplier Employees; co-operate with the Customer and the Replacement Supplier to ensure an effective consultation process and smooth transfer in respect of Transferring Supplier Employees in line with good employee relations and the effective continuity of the Services. The Supplier shall immediately notify the Customer or, at the direction of the Customer, the Replacement Supplier of any period of notice given by the Supplier or received from any person referred to in the Staffing Information, regardless of when such notice takes effect. The Supplier shall not for a period of twelve (12) months from the date of transfer re-employ or re-engage or entice any employees, suppliers or Sub-Contractors whose employment or engagement is transferred to the Customer and/or the Replacement Supplier except that this paragraph 10.5 shall not apply where an offer is made pursuant to an express right to make such offer under Call Off Schedule 10.1 (Staff Transfer) in respect of a Transferring Supplier Employee not identified in the Supplier's Final Supplier Personnel List.

  • Training a. The employer, in consultation with the local, shall be responsible for developing and implementing an ongoing harassment and sexual harassment awareness program for all employees. Where a program currently exists and meets the criteria listed in this agreement, such a program shall be deemed to satisfy the provisions of this article. This awareness program shall initially be for all employees and shall be scheduled at least once annually for all new employees to attend.

  • Contractor’s Project Manager and Key Personnel Contractor shall appoint a Project Manager to direct the Contractor’s efforts in fulfilling Contractor’s obligations under this Contract. This Project Manager shall be subject to approval by the County and shall not be changed without the written consent of the County’s Project Manager, which consent shall not be unreasonably withheld. The Contractor’s Project Manager shall be assigned to this project for the duration of the Contract and shall diligently pursue all work and services to meet the project time lines. The County’s Project Manager shall have the right to require the removal and replacement of the Contractor’s Project Manager from providing services to the County under this Contract. The County’s Project manager shall notify the Contractor in writing of such action. The Contractor shall accomplish the removal within five (5) business days after written notice by the County’s Project Manager. The County’s Project Manager shall review and approve the appointment of the replacement for the Contractor’s Project Manager. The County is not required to provide any additional information, reason or rationale in the event it The County is not required to provide any additional information, reason or rationale in the event it requires the removal of Contractor’s Project Manager from providing further services under the Contract.

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