Requested by Customer Clause Samples
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Requested by Customer. During the term of this Agreement, Customer may request that Contractor provide new or additional services under this Agreement or make certain changes in the Services provided under this Agreement, including, without limitation, (i) the addition of new or different functionality to the NPAC/SMS, (ii) a modification, reduction or expansion of existing functionality of the NPAC/SMS, (iii) the offering of additional support, training, consulting services or any other addition to or modification or expansion of the Services or alteration of the Specifications, or (iv) an increase or decrease in any new or additional services or changes previously requested pursuant to this Article 13 (collectively (including changes, modifications and reductions) “Additional Services”). Customer shall initiate its request for Additional Services by delivering a proposal to Contractor detailing the Additional Services being requested and any requirements to be met. Contractor may request further information or clarification, if needed by Contractor to formulate a response, and within three (3) weeks (or such longer or shorter period agreed to by the Parties) after Contractor’s receipt of Customer’s request (or, if later, Contractor’s receipt of any information or clarification requested by it), Contractor shall respond with a proposed Statement of Work, which shall be prepared and finalized in accordance with the requirements of this Article 13. Contractor shall not accept any such requests from or enter into Statements of Work with Users without Customer’s written approval. All requests for User Enhancements by any User must be made through Customer in the form of a request for Additional Services pursuant to Article 13 - Additional Services, and the requesting User shall be responsible for any charges or fees for such User Enhancement as provided in the related Statement of Work. Customer will not object to the incorporation of User Enhancements. Furthermore, all User requests for Additional Services will be forwarded by Customer to Contractor under the provisions set forth herein. As part of its response to any request from Customer for Additional Services that Customer states are intended to benefit more than one User, Contractor shall state (1) the price if paid by Users by a specified date and (2) the price if paid by Users over the remaining term of this Agreement. Customer may elect the pricing option it prefers. Customer’s election of either option shall not preclude ...
Requested by Customer. High Speed Internet:
Requested by Customer. High Speed Internet: VoIP Phone: Equipment provided by Company: BROADBAND SERVICE ORDER AND AGREEMENT SIGNATURE PAGE BY EXECUTING BELOW CUSTOMER UNDERSTANDS AND AGREES WITH ALL TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. FURTHER, CUSTOMER UNDERSTANDS THE SERVICES REQUIRE ACTIVE ELECTRIC SERVICE AT CUSTOMER’S LOCATION AND IF AN ELECTRICAL SERVICE OUTAGE OCCURS, THE SERVICES, INCLUDING ALL VOICE SERVICES, IF ELECTED, MAY NOT FUNCTION. DATE: ACCOUNT NUMBER: CUSTOMER SIGNATURE: PRINT NAME: INSTALLER SIGNATURE: PRINT NAME:
Requested by Customer. If Customer engages a Third Party Vendor to deliver Third Party Products and Services, Customer agrees to obtain Company’s prior consent to such integration, access, receipt or provision (“Transfer”). If Customer requests a Transfer, Customer represents, warrants and agrees that:
(i) Company, in its sole and absolute discretion, shall have the right to agree to such Transfer or decline to do so; (ii) Company shall have no liability, and makes no representation, with respect to such Third Party Products and Services; and (iii) installation, if any, of such Third Party Products or Services by Company shall constitute Professional Services, a condition of which shall be the execution of an Order for such Professional Services. Upon termination of Customer’s agreement with a Third Party Vendor, Customer immediately shall terminate Third Party Vendor’s access to the SaaS, Software and Hardware and notify Company of such termination. If the Third Party Products and Services result in the sharing of Customer Data with Third Party Company, Customer consents to the sharing by Company and its affiliates of Customer Data with such Third Party Vendor for the sole purpose of Third Party Vendor’s delivery of the Third Party Products and Services and represents that such sharing does not violate any agreement, law or regulation.
Requested by Customer. High Speed Internet: VoIP Phone: Equipment provided by Company: BROADBAND SERVICE ORDER AND AGREEMENT SIGNATURE PAGE BY EXECUTING BELOW CUSTOMER UNDERSTANDS AND AGREES WITH ALL TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. FURTHER, CUSTOMER UNDERSTANDS THE SERVICES REQUIRE ACTIVE ELECTRIC SERVICE AT CUSTOMER’S LOCATION AND IF AN ELECTRICAL SERVICE OUTAGE OCCURS, THE SERVICES, INCLUDING ALL VOICE SERVICES, IF ELECTED, MAY NOT FUNCTION.
Requested by Customer. In the event the Customer requests a delay in the completion of the Implementation Services based on reasons out of the control of the Customer, the recurring fees as outlined in Exhibit B will be rescheduled in accordance to a mutually agreed project plan. Such requested delay may result in rescheduling portions or all of the remaining Implementation Services to the next available time frame as evaluated by OPEN SKIES, unless mutually agreed in writing otherwise. In the event the Customer requests a delay in the completion of the Implementation Services based on reasons within the control of Customer, the recurring fees as outlined in Exhibit B will remain effective. Such requested delay may result in rescheduling portions or all of the remaining Implementation Services to the next available time frame as evaluated by OPEN SKIES, unless mutually agreed in writing otherwise. OPEN SKIES reserves the right to apply additional installation fees as are necessary when rescheduling the Implementation Services due to Customer request if adequate notice is not provided OPEN SKIES. All fees as described in the Agreement and Exhibit B are to be applied based on the scheduled Target Dates. [Illegible] [Illegible] GOL - 1-8-2001 -------------- -------------- Customer OPEN SKIES Initials Initials EXHIBIT C OPEN SKIES CONTACTS
1. CUSTOMER CONTACTS OPEN SKIES agrees to provide contacts for the following areas. Customer should use these contacts as necessary. Customer contract to non-authorized OPEN SKIES personnel may result in Direct Consultation Fees as described in Exhibit B, Item 3.
1.1 OPEN SKIES RESPONSE CENTER CONTACT. The following number is to be utilized as described in Exhibit A, Section 1.3.1. (U.S.) TELEPHONE: (801) 947-7838 EMERGENCY: (801) 947-7855
1.2 COMMERC▇▇▇ ▇▇▇▇▇▇▇ ▇▇ECUTIVE/LIAISON. OPEN SKIE▇ ▇▇▇▇▇▇ ▇▇▇▇ the following individual is authorized to communicate with Customer on behalf of OPEN SKIES with respect to account management, project funding, performance and other commercial issues with respect to the Reservation Services: NAME: TIME FRIEND ADDRESS: 6322 SOUTH 3000 E., SALT LAKE CITY, UT 84121 TELEPHONE: (801) 947-7▇▇▇ ▇▇▇▇▇▇▇▇▇: (▇▇▇) ▇▇▇-▇▇▇▇ ▇-▇▇▇▇: TFRIEND@OPENS▇▇▇▇.▇▇▇
▇.▇ AUTHORIZED F▇▇▇▇▇▇▇▇ ▇▇▇▇▇CT. Customer m▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇ finance department at the following telephone number or e-mail regarding payments, invoices or other financial issues: NAME: GEORGE BENEDICT PHONE: 801-947-7848 EMAIL: GBENEDICT@OPENSKIES.▇▇▇ ▇▇▇▇ ▇▇RDON EVANS...