Service Outage definition

Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

Service Outage or “outage” shall mean a loss or substantial impairment in reception on all channels.

Service Outage means an unscheduled disruption/failure in any Service offered by Service Provider as per this Agreement, due to which Customer’s server is un-accessible to Customer. The outage of Services due to, but not limited to the following shall be a Service Outage. Customer is unable to transmit to or receive information from his network equipment because Service Provider failed to provide facility services to its network equipment including, switch, router, firewall etc. Failure of Services like Internet connectivity, IDC LAN etc. shall also be treated as Service Outage.

Examples of Service Outage in a sentence

• Service Outage conditions are defined as complete loss of call origination and/or receipt capability.

• A Service Outage begins when the IXC reports the outage to the Company.

• In the event that Vaultas is unable to restore a portion of the Service, as required hereunder, or in the event of a Service Outage (“defined as an interruption or degradation of Service”), Customer shall be entitled to a credit for the prorated monthly recurring charges for the affected Circuits for all unplanned outages as set forth below.

• A Service Outage ends when the affected circuit and/or associated Company equipment is fully operational in accordance with the technical specifications.

• Furthermore, downtime must affect a significant number of requests or core functionality to qualify as a Service Outage.

More Definitions of Service Outage

Service Outage means a failure or disruption in the Services.

Service Outage is defined in the applicable SLA.

Service Outage means the complete loss of cable service to five or more subscribers served by the same trunk, node, or feeder line for a period of 15 minutes or more.

Service Outage means that Buyer is unable to exchange IP packets over the Service via the Network Port.

Service Outage means a significant degradation in the ability of an end user to establish and maintain a channel of voice communica- tions as a result of failure or degradation in the performance of a communications provider's network.

Service Outage for any Service shall have the meaning set forth in the Product Supplement for such Service. "Severely Errored Seconds" or "Severe Errored Seconds" shall have the meaning set forth in the definitions regarding path performance monitoring established by the American National Standards Institute (ANSI) Tl.231-1997.

Service Outage means that Xxxxx is unable to exchange IP packets over the Service via the Network Port.