CANCELLING YOUR POLICY. You have the right to cancel Your Policy at any time. Please see the below table for Your refund rights. Where You wish to cancel Your Policy please contact the Policy Retailer. Time period Refund Rights Cancellation before Policy commencement date If You cancel before the Policy commencement date, you will be entitled to a full refund of premium paid and no administration fee will be charged. Cancellation within thirty (30) days of the start date on the Certificate of Insurance or receipt of the Policy terms (whichever is later) If You cancel within thirty (30) days and have not made a successful claim on Your Policy, You will be entitled to a full refund of premium paid. Cancellation after thirty (30) days from the start date on the Certificate of Insurance or receipt of the Policy terms (whichever is later) If You cancel after thirty (30) days and have not made a successful claim on Your Policy, You will be entitled to a pro rata refund, based on the number of fully unexpired months remaining on Your Policy minus a fixed amount of £35 to cover Our costs incurred in relation to Your cancelled Policy. A pro rata refund example is as follows: - • 36-month Policy term. • £360 total premium paid for Policy. • Cancellation in month 18 leaves 18 full months remaining. • Pro rata refund of £180 less £35 administration fee. • Amount of refund due to You is £145.
CANCELLING YOUR POLICY. Cooling Off Period You may cancel this Policy within 14 days of the sales receipt date. If You choose to do this You are entitled to a full refund of the premium paid, provided that no claim has been made. Cancellation (Outside the cooling off period) If You cancel Your Policy outside the 14 day cooling off period and provided that no claim has been made, You will be entitled to a pro rata refund of Your premium based on the number of full months of unexpired insurance, subject to a minimum premium of £5, which will be retained by Us. Where Your refund is calculated to be less than the minimum premium no refund will be due. The minimum premium reflects our cost in setting up and administering your insurance. You can cancel Your Policy by contacting TyreCity (Customer Services on 0800 9 888 814 Our Cancellation Rights We may cancel Your Policy by giving you no less than 14 days’ notice in writing to You at Your last known address. Subject to the premium having been paid in full You shall be entitled to a pro-rata refund premium based on the number of full unexpired months of insurance remaining. If You sell and/or transfer the vehicle to another person, motor dealer, or trader during the period of insurance all insurance will end upon such sale or transfer. In such an event please contact TyreCity Customer Services on 0800 9 888 814 to arrange a refund of premium. Provided that no claim has been made, You will be entitled to a pro rata refund of Your premium based on the number of full months of unexpired insurance, subject to a minimum premium of £5, which will be retained by Us. CUSTOMER SERVICE / COMPLAINTS Your complaint will be handled in accordance with our complaints handling procedure, which is available upon request We aim to provide a first-class service but if You feel You have questions or concerns about this insurance or the handling of a claim please contact: Customer Services TyreCity , ETEL Xxxxx, Xxxxxx Xxx, Xxxxxxxxxx Xxxxxx Xxxx, Xxxxx XX0 0XX. 0800 9 888 814 (8am – 6pm weekdays, excluding public holidays, calls are recorded for training, monitoring and quality purposes). If you are not happy with our decision you can, within 6 months of our final decision, refer your complaint for an independent assessment to: The Financial Ombudsman Service, Xxxxxxxx Xxxxx, Xxxxxxx Xxxxxxxx, XXXXXX, X00 0XX Telephone: 0000 000 0000 / 0000 000 0000 Email: xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx Web: xxxxxxxxx-xxxxxxxxx.xxx.xx Nothing in these terms, in...
CANCELLING YOUR POLICY. Cancellation by You – You may cancel this policy at any time by giving written notice to us at our address shown on the first page of this policy. The effective date of your request to cancel this policy will be the date we receive your cancellation notice. If you cancel your policy within 30 days from the date you receive this policy, any premium paid will be refunded to you. If you cancel your policy any time after this, any premium paid after we receive notice of your cancellation will be refunded to you on a pro-rated basis. Non-Cancellable by Us – We cannot cancel your policy before the expiry date. However, in certain circumstances of misrepresentation or non-disclosure, we may declare the policy void. Refer to the sections entitled “Misrepresentation” and “When your date of birth or gender is misstated”. Automatic Termination – Your coverage under this policy will automatically terminate immediately and without notice or further action by us, on the earliest of:
CANCELLING YOUR POLICY. You may cancel this Policy at any time by notifying Us of the cancellation of Your Policy in writing. There will be no refund of premium. We have the right to cancel Your Policy at any time by giving You seven days’ notice in writing where there is an exceptional or valid reason for doing so. We will send Our cancellation letter to the latest address We have for You and will set out the reason for cancellation in Our letter. Exceptional or valid reasons may include but are not limited to:
CANCELLING YOUR POLICY. You have the right to cancel Your Policy at any time. Please see the below table for Your refund rights. Where You wish to cancel Your Policy within the thirty (30) day period specified below, please notify the Policy Retailer. If You wish to cancel after the thirty (30) day period, please contact Time Period Refund Rights Cancellation after thirty (30) days from the start date on the Policy Schedule or receipt of the Policy terms (whichever is later) If You cancel after thirty (30) days and have not made a successful claim on Your Policy, You will be entitled to a pro rata refund, based on the number of fully unexpired calendar months remaining on Your Policy minus a fixed amount of £35 to cover Our costs incurred in relation to Your cancelled Policy. If the unexpired pro rata value of Your Policy is less than the £35 administration fee, We will not charge the balance. A pro rata refund example is as follows: - • 36-month Policy term. • £299 total premium paid for Policy. • Cancellation in month 12 leaves 24 full months remain- ing. • Pro rata refund of £199.33 less £35 administration fee. • Amount of refund due to You is £164.33.
CANCELLING YOUR POLICY. You may cancel the Policy with the Supplying Dealer within thirty (30) days of the delivery date of Your Vehicle without financial penalty provided no claim has been submitted. Thereafter both parties must give thirty (30) days’ notice of cancellation. The Policy has no surrender value and no premium paid will be refunded after thirty (30) days of Your Vehicle delivery date.
CANCELLING YOUR POLICY. You have the right to cancel Your Policy at any time. Please see the below table for Your refund rights. If You wish to cancel Your Policy within the thirty (30) days from the Policy commencement date, please contact the Policy Retailer. If You wish to cancel after the thirty (30) days from the Policy commencement date, please contact the Administrator.
CANCELLING YOUR POLICY. For Consumers you will normally have the right to cancel your policy for a period of 14 days from the commencement date of your cover or after you receive your policy, whichever is later. Full details are provided in the insurer’s policy document. For Commercial customers, if cancellation rights are available these will be documented in the policy documents, which will also explain whether the insurers will retain the premium in full or in part in the event of cancellation before the policy expires. We have the right to instruct cancellation of your policy at any time by giving you seven days' notice in writing where there is a valid reason for doing so. We will send our cancellation letter to the latest address we have for you and will set out the reason for cancellation in our letter. Valid reasons may include but are not limited to: ❑ Where we have been unable to collect a single or instalment premium payment. ❑ Where you are required in accordance with the terms of the policy to send us information or documentation and you fail to do so in a way that materially affects our ability to process a claim, or our ability to defend our interests. ❑ Where we do not receive evidence of your no claim discount within 21 days from the start date of the policy. ❑ Where we reasonably suspect fraud; or ❑ Use of threatening or abusive behaviour or language, or intimidation or bullying of our staff or suppliers. LOOKING AFTER YOUR MONEY In the vast majority of cases we act as the agent of the insurer when collecting or refunding premiums. This means when you have paid us you have effectively paid the insurer. In a few cases pending passing your premium to the insurance provider or refunding premiums to you we keep your premium in a Statutory Trust Account. The aim of the trust is to protect you in the event of the failure of the firm, or the failure of the bank. In such a circumstance, the firm’s general creditors should not be able to make claims on your money as it will not form part of our property. No interest is payable on premiums held.
CANCELLING YOUR POLICY. You have the right to cancel Your Policy at any time. Please see the below table for Your refund rights. Where You wish to cancel Your Policy within the thirty (30) day period specified below, please notify the Policy Retailer. If You wish to cancel after the thirty (30) day period, please contact the Policy Retailer. Time period Refund Rights Cancellation before policy commencement date If you cancel before the policy commencement date, you will be entitled to a full refund of premium paid and no administration fee will be charged Cancellation within thirty (30) days of the start date on the Policy Schedule or receipt of the Policy terms (whichever is later) If You cancel within thirty (30) days and have not made a claim on Your Policy, You will be entitled to a full refund of premium paid, less £15 to cover our costs incurred in relation to your cancelled policy.
CANCELLING YOUR POLICY. The cover is provided to you free of charge by the Policyholder (TAP). Only the Policyholder (TAP) has rights to cancel the group insurance contract. If We (Insurer) want to cancel Your Policy: We can cancel this Policy by giving You 30 days written notice. We will only do this for a valid reason. Examples of valid cancellation reasons include attempted or actual fraud, or where We are ordered or instructed to cancel this Policy by a regulator, court, or other law enforcement agency. If We cancel the Policy We will refund any premium paid by the Policyholder for the cancelled period provided You (Insured) have not made a Claim under the Policy during the current Period of Insurance.
