Account Support. For Account Support or additional information regarding your Card, please review all frequently asked questions (“FAQ”) and our responses through the mobile app or at: xxx.xxxx.xxx/xxx, or contact us at: XXXX.xxx X.X. Xxx 000000 Xxxxx, XX 00000 855-522-7336 Account Support agents are available to answer your calls: Monday through Friday, 7 a.m. to 7 p.m. CT
Account Support. Travelport will provide Subscriber, at Travelport’s cost and expense, a full-time employee (“Account Manager”) for the purposes of account support and management with respect to the Products and Services.
Account Support. Teladoc Health will be available to Employer to assist with the following: • Implementing the HealthiestYou Virtual Care Services • Launching the Member Engagement Package(s) described below, and monitoring its performance • Providing assistance to Employer in answering questions and resolving issues • Reviewing and explaining reporting • Providing initial training for Employer’s designated employees (e.g., HR personnel) at the time of implementation. Notwithstanding the foregoing, Employer acknowledges and agrees that if Employer requests Teladoc Health to attend any events such as, but not limited to, enrollment meetings, health fairs, etc., Teladoc Health will charge additional fees for attendance as mutually agreed by the Parties.
Account Support. Xxxxxxx shall provide Subscriber at Xxxxxxx’s cost and expense, two (2) full-time employees for the purposes of account support and management (“Account Managers”) with respect to the Galileo Services and the Worldspan Services. In the event that the Worldspan Closing does not occur, then Galileo shall provide Subscriber one (1) full-time employee for such purposes with respect to the Galileo Services.
Account Support. Company will have access to DR’s account support team for the purposes of assisting Company in its use of the Administration Interface used by Company to maintain certain aspects of the Commerce Solution. Access to the account support team will generally be available (a) for account support provided by DR’s US-based account support team, from 8:30am to 5:30pm US Central Time; and (b) for account support provided by DR’s Europe-based account support team, from 9am to 6pm Central European Time. Company will be given an email address as the primary method of contacting the DR account support team, and DR shall promptly notify Company in the event of any change of such email address. If Company requests additional account support outside of assisting Company with general maintenance of the * Confidential treatment has been requested for portions of this agreement. The copy filed herewith omits the information subject to the confidentiality request. Omissions are designated as *. A complete version of this agreement has been filed separately with the Securities and Exchange Commission. Commerce Solution, or requests any additional web development, design, and other services, and the provision of such support or additional services is mutually agreed upon by DR and Company, DR will provide such requested additional account support and/or services on a time and materials basis at DR’s then-current rate as communicated to Company in writing (including email), and DR may offset charges for such additional requested support from amounts due to Company.
Account Support. Castlight will assign an individual to serve as the sole point of contact for the purposes of minimizing the impact of downtime and upgrades and maximizing support response times. In addition, Castlight shall not implement upgrades or migrations during the fourth quarter of any calendar year that would exceed the maximum duration of any scheduled downtime, unless the Parties mutually agree in advance prior to such event.
