Customer Service Number Sample Clauses

Customer Service Number. CONTRACTOR agrees to maintain a toll free telephone number for the purpose of handling complaints and other calls regarding the collection service provided by CONTRACTOR. CONTRACTOR agrees to secure an annual listing in the appropriate telephone directory under the name by which it conducts business in the community. CONTRACTOR agrees to keep said phones available for calls from 8:00 a.m. to 5:00 p.m. Monday through Friday, and 8:00 a.m. to 2:00 p.m. Saturday, excluding legal holidays, and to keep said phone staffed with sufficient competent personnel to handle calls and inquiries during the above mentioned hours. CONTRACTOR shall maintain a daily log of all service calls, complaints, inquiries and the action taken thereon. A copy of the log shall be sent to each MUNICIPALITY each month, within fifteen (15) days after the end of each month.
Sample 1
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Customer Service Number. Vendor shall provide for use by VITA, and conspicuously print on each of Vendor’s monthly invoices to the Commonwealth, a toll-free telephone number for billing-related questions, inquiries, or requests, for adjustments. The VITA personnel asking such questions or making such inquiries or requests, and the Vendor Personnel assigned to answer and respond to such questions, inquiries, or requests, shall be fully familiar and conversant with the Services, the Fees structure, and the terms and conditions of this Agreement.
Sample 1
Customer Service Number. The Contractor must specify its Customer Service Number for the State to make contact with the Contractor Representative. The Contractor Representative must be available for calls during the hours of 8:00 am to 5:00 pm EST. Customer Service Number: 0-000-000-0000
Sample 1
Customer Service Number. Ability to record a meeting. No extra cost to this service. The service should have the ability to download the meeting to a .wav file with a minimum retention of 30 days. Ability to allow a “Lecture” style meeting, where there are groups: Host, Participants and General Public. The host and participants will be able to dial into the conference line and be able to speak. When the General Public dial into the conference line, they will be automatically put in a muted state. Could be substituted with a listen-only passcode. For the users (ie General Public) that are in a muted state, they will not have the ability to unmute themselves. Only the host can unmute them. Tone commands for functions such increasing/decreasing volume, mute/unmute, access to the Help Menu. Tone Commands for Moderator controls which includes participant commands, as well as functions such as recording a conferencing, enable/disable security code, enable/disable entry tones, participant count, disconnect lines, lock/unlock conference, Mute/Unmute. Ability to run reports online. Ability to run a report showing how many callers dialed in, time and date. Ability to export accurate statistical information of a conference call. We need to see how many callers call in and from what numbers. Ability to modify or add a note to a caller’s Caller ID on the online-portal. For example, a number of callers from our agency dialed in, all had a caller id of 000-000-0000. The host would request the ability to modify or make note of that caller ID on the online portal during the call so they can identify who is speaking. Ability to disable hold music Ability to access the invoices online Ability to have the option of callers to be dropped from the call if the Host has not arrived within a specific number of minutes. Ability to automatically end the call once the Host leaves the meeting. Ability to change/add/delete Hosts Names online Ability to export all users into a .csv, pdf or excel file. Ability to send a summarized billing statement for all the users Ability to send a detailed bill/statement to each Host or Group Ability to provide a summarized bill for each group/users Ability to assign create groups/Client ID’s and assign hosts accounts underneath these groups. Ability to send invoices online. Automatically delete a conference line if there is no usage after 6 months. Ability to access an online portal where we can add/delete or modify accounts. Ability to access a web portal to make changes to...
Sample 1
Customer Service Number. ​ Call the customer service hotline (95588) and select human services to contact a customer service representative. ​
Sample 1
Customer Service Number. The Contractor Representatives are available for calls during the hours of 8 am to 5 pm EST as well as after hours. Primary Project Manager: Xxxx Xxxxxxxx PH: 000-000-0000 Cell: 000-000-0000 email: xxxxxxxxx@xxxxxxxxxxxxxxxxxxxx.xxx Secondary Project Manager: Xxxxxxx Xxxx PH: 000-000-0000 Cell: 000-000-0000 email: xxxxx@xxxxxxxxxxxxxxxxxxxx.xxx
Sample 1

Related to Customer Service Number

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Special Service networks The following services must be received from special service network providers in order to be covered. All terms and conditions outlined in the Summary of Benefits apply.

  • Service Descriptions Available services for Transitional and Enhanced Supervision Services a. One (1) one-to-one meeting with the Contractor per week for case management services.

  • Service Description The Parties will provide Common Channel Signaling (CCS) to one another via Signaling System 7 (SS7) network Interconnection, in accordance with prevailing industry standards. Use of a third party provider of SS7 trunks is permitted.

  • SERVICE LEVEL DESCRIPTION The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the Service Level Description attached hereto.

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • Detailed Description of Services / Statement of Work Describe fully the services that Contractor will provide, or add and attach Exhibit B to this Agreement.

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