Service Level Description definition

Service Level Description means the Service Level Description document applicable to the Subscription Services and attached as an exhibit to an Order Form.
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Service Level Description is the applicable Service Level Agreement executed by the parties, or the Services Level Description provided by the Bank to the Client, which sets forth the operational procedures for the Services provided by the Bank.
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Service Level Description means a document made available by Fujitsu on the Service Website or by Fujitsu to the Customer via other electronic means or in writing, designated as a ‘Service Level Description’ and describing the service levels applicable to any of the Cloud Services.
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Examples of Service Level Description in a sentence

  • The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the Service Level Description attached hereto.

  • The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the new Service Level Description attached hereto as Attachment A.

  • The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the new Service Level Description attached hereto as Attachment C.

  • The Fund Accounting Agreement is hereby amended by deleting Attachment C (Service Level Description) attached thereto and replacing it in its entirety with the new Attachment C (Service Level Description) attached hereto as Attachment C.

  • The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the new Service Level Description attached hereto as Attachment D.

  • The level of unavailability shall not exceed one half of one percent (0.5%) per month, excluding Scheduled Maintenance as described in the applicable Service Level Description (the “Down Time Warranty”).

  • Infor further warrants that the hosted environment will be available at all times throughout the Subscription Term, subject to the exceptions and allowances described in the Availability section of the applicable Service Level Description.

  • This number is fo Service Level Description of Work Day of Week Hours (Pacific Time) Standard Hourly Rate Discounted Hourly Rate Level 3 Engineering Service Systems planning integration and troubleshooting, cloud and Data-Center architecture and design.

  • Preparation and submission of Reports to Client Key issues report As and when required, dependent on severity/priority of Priority 1 – within 2 hours Service Area Service Level Description KPI Monthly performance report Quarterly progress report Annual Report Preparation of Reports for Members incident/issue, to include incident management and health and safety Monthly report on performance to Senior Management in digest format with summarised headlines for individual borough service.

  • Exhibit 1 – Service Level Description is attached to and made a part of this Order Form.


More Definitions of Service Level Description

Service Level Description means the Service Level Description document applicable to the Subscription Services and attached as an exhibit to the contract.
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Service Level Description means the document attached at Schedule 1 Section 5.0 which details the standards of service to be achieved by the Contractor in supplying the Annual Support Service (including any applicable service levels) such description being amended from time to time to reflect any Software Upgrades provided that the Annual Support Service is never any less than that enjoyed by the Licensee at the Installation Date;
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Related to Service Level Description

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Service Descriptions means user manuals and other documentation relating to the Services that are made available to Customer by Provider in digital or hardcopy form, as updated from time to time.

  • System Description As defined in Section 1.1 of the Collateral Custodian Agreement.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Project Description means the document that describes the Project's Reduction activities and that uses either the VCS Project Description Template or the project description template specified by the relevant Approved GHG Program;