Custom Projects. This section focuses on industrial projects, but custom projects also can be submitted for commercial, residential, and agricultural sector projects. Industrial Sector Industrial process-related projects include production systems within a particular industry (e.g., pulping in wood products, food processing, plastic extrusion, compressed air, computer chip fabrication, drive systems, drying systems in lumber products, or water and waste water treatment). Process- related projects will involve site-specific calculations (e.g., motors, variable speed drives, pumps, ammonia-based refrigeration, etc.) and will be eligible for credit/reimbursement as part of an integrated approach. For industrial projects, the utility must choose between the two options noted below. The utility must pick one option and apply it to both its CRC- and CAA-funded activities. These options are designed to allow a utility to seek BPA’s technical assistance or to use its own means to address technical needs. They were created with the understanding that some utilities have their own technical support tools and other utilities do not. These options level the playing field and assure that costs and risks are evenly applied across the region. The utility must make the decision of which option to use up front and for the life of the rate period or other agreement, whichever is longer. Utilities may not be credited/reimbursed at the Option 1 rate for some projects and Option 2 for other projects. Option 1 is designed to provide technical support for utilities that need such assistance and that do not wish to bear the risk of dry holes. Option 2 is designed for utilities providing technical assistance on their own that are comfortable bearing the risk of dry holes. The credit/reimbursement is more for Option 2, but BPA does not provide these customers with any upstream technical project support. Utilities that participated in a ConAug Technical Service Proposal (TSP) prior to the Early Start period of the CAA or CRC are required to claim credits/reimbursements at the Option 1 ($0.12/kWh) rate for any project in the TSP stream at that time. After signing a CAA or CRC agreement, the utility may choose the administrative credit/reimbursement level ($0.12 or $0.15 per kWh) for subsequent projects. The credit/reimbursement is still capped at 60 percent of project costs regardless of the option selected.
Custom Projects. Services not otherwise designated in this Agreement will be provided at rates that are mutually agreed to in writing by Customer and Service Provider.
Custom Projects. The Seller's payment for custom projects are either agreed as fixed price, price per item or as a per hour rate project: • For a per hour rate custom project the Buyer agrees to pay the Seller based on the time spent, not on the real or perceived quality of any deliverables provided. The Seller must provide the Buyer, on request, with a breakdown of their billed hours as evidence; • For a fixed priced custom project the Buyer agrees to pay the Seller based on deliverables. The parties should agree upfront in the Work Stream whether to divide the project into milestones, with associated milestone payments. If milestones have not been agreed then the Custom project will only be invoiced on full completion of all deliverables. • For price per item custom project the Buyer agrees to pay the Seller for all items delivered. On acceptance of a Proposal the Buyer will pay into the Escrow Account the agreed deposit amount. The Buyer must then provide their detailed requirements in the work Stream so that the Seller can get started. These requirements should include (but not be limited to): • timeframe for delivery of the project or milestones; • description of any subjective elements of the project like aesthetics providing similar examples; • breakdown of all expected deliverables; • any other expectations for the work. Once requirements have been received from the Buyer, the Seller must: • respond in the WorkStream within one (1) working day to confirm commencement of work. Failing to respond within one (1) working day may mean the Buyer requests and will be entitled to a refund in accordance with Section 6; • provide regular progress updates in the WorkStream and respond within one (1) working day to all WorkStream messages from the Buyer; • complete the project, including handover of all deliverables in the WorkStream, within the delivery timescales agreed with the Buyer,
