Review of Service Levels. The Company may review any of the service levels set out in this Schedule. In the event the Company elects to change any of the service levels, it will notify you in advance. SCHEDULE TWO FORM OF VARIATION AGREEMENT VARIATION NUMBER # Name of Company Smartrak Aust Pty Ltd Date of Agreement dd/mmmm/yyyy Effective date of Variation dd/mmmm/yyyy Background Details of Variation Signatures For the Customer For the Company Name: Position : Date: Name: Position : Date: SCHEDULE THREE WARRANTY of PRODUCTS The Company warrants all products purchased from the Company as being free from defects in material and workmanship for 12 months from the date of delivery to the Customer, provided such products are installed and/or operated in accordance with the Company’s installation guidelines and relevant product specific user manual.
Review of Service Levels. The Parties shall review in good faith each then-current Service Level once during each calendar year to evaluate Provider’s performance under such Service Level, including any remedial steps Provider has taken to address any Service Level failures, during such period. As part of such review, the Parties shall discuss any ongoing improvements to the Services that are necessary to ensure continued adherence to the applicable Service Levels (including the Service Levels as updated, if applicable), and Provider shall promptly integrate any such improvements into the Services. Provider shall also use reasonable efforts to identify any processes used by Provider in connection with other customers that would benefit Recipient to improve the performance of Services hereunder against the Service Levels, and shall implement any methods of improving such performance against the Service Levels approved by Recipient. If Recipient identifies any Service Level issues prior to any scheduled Service Level review, it may require a meeting with Provider prior to the next scheduled Service Level review to discuss and determine a resolution for such issue, but no more than once per Calendar Quarter.
Review of Service Levels. In addition to the Service Level adjustments specified in Exhibit 3, upon Chordiant’s request, the Steering Committee shall review the Service Levels for the preceding twelve (12) months during the last calendar quarter of every Contract Year, and, with respect to any Service Levels that are no longer appropriate because of an increase, decrease or change to the Services, or for any other reason, subject to mutual agreement between the Parties, shall adjust such Service Levels for the subsequent Contract Year. In addition, Chordiant may, at any time upon notice to Supplier, initiate a review to adjust any Service Level which Chordiant believes is inappropriate at the time.
Review of Service Levels. The Parties will meet to review the Service Levels yearly. As a result of those meetings and as necessary from time to time during the Term, the Steering Committee may, by mutual agreement, add to, delete or adjust the Service Levels. The Parties’ intent of such yearly review is to agree upon year over year performance improvements in the Service Levels.
Review of Service Levels. GPPC and Planet Payment will review the terms and conditions of these Service Level Standards to ensure that there is an acceptable standard of quality in the services provided by Planet Payment. Any changes to these Service Level Standards shall be effective only upon written agreement of both parties. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A to Schedule 2
Review of Service Levels. Acquirer and Planet Payment will review the terms and conditions of these Service Level Standards to ensure that there is an acceptable standard of quality in the services provided by Planet Payment. Any changes to these Service Level Standards shall be effective only upon written agreement of both parties. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A to Schedule 2
Review of Service Levels. Acquirer and Planet Payment will review the terms and conditions of these Service Level Standards to ensure that there is an acceptable standard of quality in the services provided by Planet Payment. Any changes to these Service Level Standards shall be effective only upon written agreement of both parties. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. SCHEDULE 3 APPROVED CURRENCIES Amend as appropriate Russian Xxxxx RUB Sri Lanka Rupees LKR Saudi Ryal SAR Australian Dollar AUD British Pound Sterling GBP Canadian Dollar CAD Chinese RMB Yuan CNY Danish Krone DKK European EURO EUR Hong Kong Dollar (for Macau only) HKD Indian Rupee INR Japanese Yen JPY Macau Pataca (for Hong Kong only) MOP Malaysia Ringitt MYR New Taiwan Dollar TWD New Zealand Dollar NZD Norwegian Krone NOK Philippine Peso PHP Singapore Dollar SGD South African Rand ZAR South Korean Won KRW Swedish Krona SEK Swiss Franc CHF Thai Bhat THB US Dollar USD SCHEDULE 4 INTENTIONALLY OMITTED SCHEDULE 5 [*]
Review of Service Levels. Within six (6) months after the initiation of Services under a Service Agreement, and every three (3) months thereafter (until such a time as the Parties mutually agree that a less frequent review period is necessary), the parties shall jointly review the Service Level Standards and adjust them to reflect any improved performance capabilities associated with advances in the technology and methods used to perform the Services. Throughout the Term, at least annually, Service Provider shall identify and notify County of Commercially Reasonable Efforts to improve its performance as measured by the Service Level Measurements and reduce its costs. SAMPLE
Review of Service Levels. Within six (6) months after the initiation of Services under a Service Agreement and every six months thereafter, the parties shall jointly review the Service Levels and adjust them to reflect any improved performance capabilities associated with advances in the technology and methods used to perform the Services. The Parties acknowledge that they expect the Service Levels identified in the Service Level Agreements to generally improve continuously throughout the Term. Throughout the Term, Supplier shall identify and notify Wards of Commercially Reasonable methods of improving the Service Levels.
Review of Service Levels. Supplier and Customer shall meet (in person or virtually) no less than once every year to performance as compared to the target service levels. Supplier and Customer shall discuss solutions to address any service level issues.
