Resolving Complaints Sample Clauses

Resolving Complaints. If the User is the subject of a complaint submitted by a third party to Ryerson concerning misuse of the Shield or raising concerns as to the User’s adherence to The Standards, or any other concerns relating to The User’s compliance under the Program, The User shall cooperate with Ryerson in resolving the complaint according to the complaint processes detailed in Schedule D.
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Resolving Complaints. We strive to resolve complaints or concerns about the Account in a fair and timely manner. If, however, any complaint or concern about the Account has not been resolved to your satisfaction, please contact: BMO Financial Group Ombudsman 00 Xxxxx Xxxxxx Xxxx, 0xx Xxxxx Xxxxxxx, Xxxxxxx X0X 0X0 Call: 0-000-000-0000 Fax: 0-000-000-0000 Email: xxx.xxxxxxxxx@xxx.xxx If, within 180 days of your receipt of our written response, you are not satisfied with the resolution of your complaint or concern, you may contact the Ombudsman for Banking Services and Investments at: Ombudsman for Banking Services and Investments 000 Xxx Xxxxxx, Xxxxx 0000 X.X. Xxx 0 Xxxxxxx, XX X0X 0X0 Call: 0-000-000-0000 Fax: 0-000-000-0000 In the complaints handling process for Canadian financial institutions, including us, the Financial Consumer Agency of Canada is responsible for ensuring that all financial institutions comply with federal consumer legislation and will investigate any complaint or concern that relates to a possible breach of that legislation. You may contact the Financial Consumer Agency of Canada by writing to: Financial Consumer Agency of Canada, 6th Floor, Enterprise Building, 000 Xxxxxxx Xxx. Xxxx, Xxxxxx, Xxxxxxx X0X 0X0.
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Resolving Complaints. If You are not satisfied with any part of Your service, please email xxxxxx@xx.xx.xx or call us on 0000 000 0000. We will assess Your complaint and do all We reasonably can to resolve this situation to Your satisfaction. If You are still not happy please see Our website at xx.xxxx/complaints for Our full complaint handling procedures. You can find the most up-to-date version of this document on our website: xxx.xx.xx.xx Utility Warehouse 000 Xxxxxxx Xxxx Xxx Xxxx, Xxxxxx XX0 0XX
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Resolving Complaints. The professional staff and the Board of Education recognize the necessity of open, free, two-way communication. The solicitation of individual complaints by teachers, administrators, or individual Board Members can close those channels of communication. The following steps or procedures shall insure that all complaints and concerns will first be heard at the level most likely to offer a rapid and proper solution.
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Resolving Complaints. The Employer and the Union agree to co-operate in resolving in a confidential manner all complaints of discrimination and/or harassment that may arise.
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Resolving Complaints. The Operator must co-operate with TfNSW in the resolution of any alleged breach of the Privacy Laws, a privacy policy or an approved privacy code, arising out of or in connection with this Contract.
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Resolving Complaints. We consider Internal Dispute Resolution (IDR) to be an important and necessary first step in the complaint handling process as it gives us an opportunity to hear when we do not meet our customers’ expectations and address them genuinely, efficiently and effectively. You can raise your concern or complaint with us by:
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Resolving Complaints. Members (Uses and Providers) agree to act in good faith and resolve issues between themselves. Fresh Homemade Tortillas reserves the right to get involved and carry out these Terms including but not limited to account User account cancellation and Provider agreement termination.
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Related to Resolving Complaints

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Complaints Investigation ‌ An employee who complains of harassment under the provisions of the Human Rights Code of British Columbia may refer the complaint to either one or other of the following processes:

  • COMPLAINTS AND GRIEVANCES 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.

  • Complaints Procedure 18.1 If the Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.

  • Grievances Where an Employee alleges that she has been suspended or discharged in violation of Article 23.01, she may within ten (10) days of the date on which she was notified in writing or within twenty (20) days of the date of her discharge or suspension, whichever is later, invoke the grievance procedure including provisions for Arbitration contained in Article 26, and for the purpose of a grievance, alleging violation of Article 23.01 she may lodge her grievance at the final level of the grievance procedure.

  • Grievance Investigations Where an employee has asked or is obliged to be represented by the Institute in relation to the presentation of a grievance and an employee acting on behalf of the Institute wishes to discuss the grievance with that employee, the employee and the representative of the employee will, where operational requirements permit, be given reasonable leave with pay for this purpose when the discussion takes place in the headquarters area of such employee and leave without pay when it takes place outside the headquarters area of such employee.

  • Complaints Process The School shall establish and adhere to a process for resolving public complaints which shall include an opportunity for complainants to be heard. The final administrative appeal shall be heard by the School's Governing Board, except where the complaint pertains to a possible violation of any law or term under this Contract. The complaints process shall be readily accessible from the School’s website, as described in Section 11.4.1.

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