Concealed Damage. Open all shipments immediately. Northern Log Supply must be notified within 4 days of the date of delivery of any damage or shortage that is not noticed until after the carrier driver has left the delivery site. Damaged product will require pictures provided to Northern Log Supply no later than the end of day on the 4th day after delivery. The burden of proof is on the customer to clearly establish the extent and nature of the damage. Light scratches and abrasions on the merchandise that can easily be repaired through light sanding, rubbing, or other restoration technique are not considered damage and will not be eligible for filing a claim. Initial: Unloading Merchandise: Customer is responsible for unloading the entire shipment and is responsible for providing adequate machinery or manpower to safely unload the entire shipment in a timely manner. Initial: Delivery site information (Check all that apply – Additional fees will apply accordingly) ❖ Residential (House or a site surrounded by houses) ❖ Commercial property (farm, constructions site, restaurant, retail, etc…) ❖ Easy access site (Have you seen full semi trucks in the delivery area in the past?) ❖ Difficult access site (GPS errors, narrow drive or otherwise difficult for a full semi to access) ❖ Liftgate requested (If you request a liftgate at point of delivery, you will be responsible for the liftgate fee that the carrier adds on.) ❖ Appointment required for delivery time or restricted delivery times ❖ Locked gate or code needed to access delivery site ❖ Special delivery instructions: If you have any additional questions regarding this Delivery Acceptance Agreement, please contact Northern Log Supply, LLC at (000)000-0000 or email xxxxxx@xxxxxxxxxxxxxxxxx.xxx. I, (print name) have read and agree to the terms and conditions of the above stated Delivery Acceptance Agreement and my signature below indicates my compliance.
Concealed Damage. 1. If the damage or shortage is not noticed until after the carrier’s representative has left the delivery site, please contact Northern Log Supply to let us know what was damaged and send us some pictures of the damage so that a claim can be filed with the carrier.
Concealed Damage. AGS shall not be liable for concealed loss or damage including but not limited to; glass, electronic equipment, prototypes, original art, uncrated Goods, or improperly packaged or labeled goods.
Concealed Damage. If you should discover damaged merchandise after the driver leaves, you should notify your USF Customer Service Representative when placing your next order. Damaged or defective merchandise should not be disposed of as we may need to inspect. Please indicate the following:
Concealed Damage. Claims for a manufacturing defect or concealed damage must be filed with OFD within 15 days of receipt of goods. The following documents are required to process your claim: • Digital photos • OFD claim form In order to send out an immediate replacement to fulfill your customer needs pending resolution of the claim, the following document is required: • A signed OFD Disclaimer regarding product responsibility Returns Due to the unlikelihood of damage, OFD discourages product returns. In the event a product return is found necessary, we will make every attempt to assist our customers to keep the product in the field. Please contact Customer Service for assistance with this service. If attempts to keep the product in the field are unsuccessful, OFD will allow returns on stock items only and issue a Return Merchandise Authorization (RMA) with the following stipulations: • A 30% restocking fee will apply • Freight charges are prepaid by dealer • Product has never been removed from original carton • Product must be returned within 30 days of RMA issue date • Credit will not be issued if product is returned damaged Credit will not be provided on any items returned without an RMA, or on merchandise that has been subject to freight damage, missing parts, usage or been removed from the original carton. Returns without a pre-authorized RMA will be refused. OFD will not be responsible for resolving damage and/or freight claims on returned product. Warranty Issues Claims for warranty issues must be filed with OFD. The following documents are required: • Original OFD invoice number • Detailed description of issues • OFD Claim Form • Digital photos Delivery Information All shipments are FOB point of shipment. Pricing is based on standard delivery (8 a.m. to 5 p.m. Monday through Friday). OFD reserves the right to select the most appropriate carrier and routing on all shipments. Orders requiring special delivery services (including but not limited to the following) will incur additional charges: • Drop shipping • Assembly charges • Inside delivery • Installation • Call before delivery • No dock delivery • Non-standard delivery time • Residential delivery • Lift gate truck General Information Prices shown are list prices for shipment within the OFD coverage area. Merchandise is billed at the prevailing price at time of order placement. Prices are subject to change without notice. Should a typographical error be found, we reserve the right to correct it. OFD reserves the ri...
Concealed Damage. Open all shipments immediately. Northern Log Supply must be notified within 4 days of the date of delivery of any damage or shortage that is not noticed until after the carrier driver has left the delivery site. Damaged product will require pictures provided to Northern Log Supply no later than the end of day on the 4th day after delivery. The burden of proof is on the customer to clearly establish the extent and nature of the damage. Light scratches and abrasions on the merchandise that can easily be repaired through light sanding, rubbing, or other restoration technique are not considered damage and will not be eligible for filing a claim. Initial: Unloading Merchandise: Customer is responsible for unloading the entire shipment and is responsible for providing adequate machinery or manpower to safely unload the entire shipment in a timely manner. Liftgates and mofits not available. Initial:
Concealed Damage. Concealed damage or breakage which occurred during or resulting from freight handling or loading of Products must be reported within five (5) business days of delivery. Customer must notify CCX Sales of the following concealed damage or breakage:
Concealed Damage. 8. Unpacked items, including furniture (sofa, chair, mattress, futon, box spring, dresser, table, etc) that is not wrapped and protected.
Concealed Damage. A. Receiving Truck Stop must determine the product is damaged within 15 days of the receipt of shipment. When concealed damage is found, the Truck Stop must remove the entire DOT serial number, attach DOT to Damaged Tire form and mail the DOT serial cutout and a description of the damage to YTC Commercial Customer Service.
Concealed Damage. If concealed damage is discovered, notify the delivering carrier at once and request an inspection. This must be done within 15 calendar days of delivery. If the carrier will not perform the inspection, you should prepare an affidavit that you contacted them, noting the time and date, and that they failed to comply with your request. This, along with the other papers in your possession, will support the claim. Pending the results of your claim, the cost to repair or replace the item will be covered 1/3 by the carrier and 2/3 by Indiana Furniture for shipments less than a full truckload and 100% by Indiana Furniture for shipments of full truckloads.
