COMPLAINTS AND CLAIMS. 1. Any complaints or claims arising from the participation in the Fair should be laid in writing by the last day of the Fair at the latest. No complaints or claims shall be accepted upon expiration of the aforesaid deadline. Any arrangements between Exhibitor and Organizer and any decisions resulting therefrom must be made in writing under pain of invalidity.
COMPLAINTS AND CLAIMS. You agree to notify us promptly of any complaint, claim or dispute involving an applicant, Contract or contractholder. You will not litigate any dispute with an applicant or policyholder, on any matter relating to the business of this agreement, without our prior written consent. We may settle any claim against us or you arising out of the business of this agreement. If you disagree with our settlement, you may seek arbitration pursuant to Section 7.2. VAR0119 (Rev. 7/00) 6
COMPLAINTS AND CLAIMS. 15.1 Any complaints and/or claims will be treated with the utmost seriousness. The early reporting of any complaint or claim is in the interests of all parties and accordingly, you are required to report any claims for loss of or damage to property or personal injury to us as soon as reasonably practical after becoming aware of the claim and if this is after you have left the Hotel no later than 3 working days of becoming aware of the claim.
COMPLAINTS AND CLAIMS. Each party agrees to promptly notify the other parties of any written complaint, claim or dispute and of any threatened or filed arbitration action or civil litigation involving an applicant, Contract or contractholder arising out of solicitation or servicing of the Contracts hereunder. Additionally, each party shall promptly forward to the other parties, by certified mail, any legal process or notice of claim served on such party in a suit or proceeding against them. Each party agrees to fully cooperate with each other in investigating and responding to any Contract owner complaint, attorney demand, or inquiry received from state insurance departments or other regulatory agencies or legislative bodies, and in any settlement or trial of any actions arising out of the conduct of business under this Agreement, provided that the parties interests have not become adversarial due to the Broker and/or any Agency, the Company or the Underwriter having been named co-defendants in an action at law, in which event, the parties shall be allowed to represent their own interests without regard to the provisions of this Section 7.1. Any response by Broker or any Agency to an individual Contract owner complaint arising out of the conduct of business under this Agreement must be sent to us for our review not less than five (5) business days before being sent to the Contract owner, except that if a more prompt response is required, contact with us may be made by telephone, facsimile or in person. before being sent to the Contract owner. Failure by Broker or any Agency to comply with the foregoing procedures for notification, investigation and response to Contract owner complaints by Broker or any Agency, or any Registered Representatives or Agents may be grounds for immediate termination of this Agreement. You will not, without our prior written consent, litigate any dispute with an applicant or policyholder on any matter relating to the business of this Agreement, except as provided herein. We may settle any claim against us or you arising out of the business of this Agreement and you agree to reimburse us if the claim is the result of a breach of your responsibilities under the Agreement. If you disagree with our settlement or with our right to reimbursement, you may seek arbitration pursuant to Section 7.2.
COMPLAINTS AND CLAIMS. 8.1 If EFS considers a complaint submitted by the Participant to be justified, EFS will either perform the Agreement in the manner agreed between EFS and the Participant or, depending on the nature of the complaint, try to find an alternative solution. Details of the complaints procedure can be found on the EFS website.
COMPLAINTS AND CLAIMS. When a Leader has a complaint or claim against another Leader, they must solve it jointly and always in good faith.
COMPLAINTS AND CLAIMS. In case the Travel Agent, that is, the Traveler has stated a complaint in relation to the failure to fulfill, that is, a partial provision of indi- vidual services from the Travel Package Deal, the complaint shall be made to the person obligated to provide the service in a regular manner, without delay, and to the Travel Organizer not later than 8 days from the end of the travel trip. The Travel Organizer shall not be obligated to consider the complaints made after this time period The Traveler is obligated to collaborate with the Travel Organizer and the direct service provider in order to remove the cause of the com- plaint. In case the Traveler should decline to accept the offered com- plaint resolution, appropriate in comparison to the agreed service in type and quality at the spot, the Travel Organizer shall not accept the late complaint from the Traveler, and neither is the Travel Organizer obligated to respond. If the service has not been provided in the agreed manner after the complaint, the Traveler shall request a written confirmation from the service provider and enclose it with his written complaint within eight days after the end of the travel trip, otherwise the Travel Orga- nizer may not consider the complaint. Complaints after the travel trip without a written confirmation shall be deemed as not justified. The Travel Organizer shall respond to the complaint in writing within 14 days after receiving the complaint, and retain the right to request a postponement of the resolution in order to collect information and verify the complaint with the service provider. The Travel Organizer shall resolve the complaint only when its cause was not possible to resolve at the location. Until the Travel Agent, that is, the Traveler does not receive the Tra- vel Organizer’s decision, the Travel Agent, that is, the Traveler shall refrain from initiating any processes in relation to the complaint, as well as release any information to the media. The highest compensa- tion per complaint may reach the amount of the advertised portion of services, shall not include services provided, nor the total price of the Travel Package Deal. This also excludes the right of the Tra- vel Agent, that is, the Traveler for the compensation for immaterial damages. In case of the “fortuna system” or the “last minute” travel agreements, the Traveler has no right to complain about the accom- modation.
COMPLAINTS AND CLAIMS. You agree to notify us promptly of any complaint, claim or dispute involving an applicant, Product, policyholder or producer. You will not litigate any dispute with an applicant or policyholder, on any matter relating to the business of this Agreement, without our prior written consent. We may settle any claim against us or you arising out of the business of this Agreement.
COMPLAINTS AND CLAIMS. 14.1 All guests must raise any Holiday complaints, including, without limitation, any failure to provide a service forming part of the Holiday or any Additional Service or any property damage or loss or injury, illness or death of a guest, immediately with Xxxxxxxxx and confirm this in writing at the earliest possible opportunity. If any complaint arises during the Holiday which might give rise to a claim it must be notified immediately to the Vessel or hotel management or airline staff and written notice must be given to Silversea as soon as possible and in any event within two (2) months (or, if a shorter period is prescribed under the applicable international convention then within that period) from the date on which the service was performed or when it should have been performed or when the property damage or loss or injury, illness or death occurred. Within one (1) month of receipt of the complaint, Xxxxxxxxx or SCL will give notice to the Guest that his complaint has been substantiated, rejected or is still being considered. Silversea will provide the final reply to the complaint within two (2) months of receipt of the complaint.
COMPLAINTS AND CLAIMS. 3.1 The customer accepts and understands that poor service, breakage/damage or theft must be reported within 24 hours from the service date. Failure to do so will entitle customer to no refunds or recovery cleanings.
