Judgement and Problem Solving. The demand for analysis and evaluation of issues and the need for creative reasoning and innovative decision making.
Judgement and Problem Solving. Judgement is the ability to make sound decisions, recognising the consequences of decisions taken or actions performed. Problem solving is the process of defining or selecting the appropriate course of action where alternative courses of action are available.
Judgement and Problem Solving. The employee solves problems where the situations encountered are repetitive, the alternatives are limited and readily learned, and the required action is clear or can be readily referred to higher levels. Position Examples Cleaning Services Employee Level 1 Laundry Services employee Transport worker grade 2 LEVEL 2 Education, Training and Experience The employee performs duties at a skill level that requires: • completion of Certificate III plus an additional license/certification; or • completion of Year 10 and two (2) to three (3) years relevant work experience; or • completion of Year 12 with zero (0) to twelve (12) months relevant work experience; or • an equivalent level of knowledge gained through any other combination of education, training and/or experience; and the need to exercise both qualifications and skills on the job. Advancement within this Level is contingent on the acquisition of additional licenses/certifications and the need to exercise all qualifications and skills on the job. Task The employee performs a range of tasks, adhering to clear instructions and procedures, which are above and beyond the skills of an employee at Level 1. The employee may perform more complex tasks for which detailed procedures or standardised instructions exist and where assistance or advice is readily available. Task competency, including knowledge of the procedures to be followed, can be acquired through one or more of - the acquisition of licenses/certifications, on the job training and short courses, consistent with training for Level 2. The employee may assist in the provision of on-the-job training.
Judgement and Problem Solving. Applies standard procedures with normally few if any options in the application of skills.
Judgement and Problem Solving. Option on how to approach tasks requires interpretation of problems and may involve precise judgement in operational areas.
Judgement and Problem Solving. Skills in assessing situations and in determining processes, tools and solutions to problems. Guidance is available.
Judgement and Problem Solving. Skills to solve problems which require assessment of options with freedom within procedural limits in changing the way work is done or in the delegation of work. Assistance may be readily available from others in solving problems.
Judgement and Problem Solving. Problems require assessment of a range of options having elements of complexity in reaching decisions and making recommendations. Precedent is available from sources within KEE, and assistance is usually available from other professional / specialist staff in the work area.
Judgement and Problem Solving. Positions would determine the framework for problem solving or set strategic plans with minimal review by senior management. At this level, the position may represent senior management or KEE in the resolution of problems. The oversight of problem solving and assessment of the quality of judgements made by less qualified staff will apply at this level.
Judgement and Problem Solving. The employee solves relatively simple problems where the problems are similar, the relevant response is covered by established procedures/instructions, the choices to be made between alternate actions follow familiar patterns and assistance is available when unusual circumstances are encountered or when established responses are not effective. The employee is responsible for assuring the quality of their own work and exercising judgement over task sequencing on a day to day basis.
