Customer Audit Rights. 9.2.1. Upon written request and at no additional cost to Customer, Snowflake shall provide Customer, and/ or its appropriately qualified third-party representative (collectively, the "Auditor"), access to reasonably requested documentation evidencing Snowflake's compliance with its obligations under this Security Addendum in the form of, as applicable, (i) Snowflake’s ISO 27001, HITRUST CSF, and PCI-DSS third-party certifications, (ii) Snowflake's SOC 2 Type II audit report, SOC 1 Type II audit report, and HIPAA Compliance Report for Business Associates, (iii) Snowflake's most recently completed industry standard security questionnaire, such as a SIG or CAIQ, and (iv) data flow diagrams for the Service (collectively with Third-Party Audits, “Audit Reports”).
Customer Audit Rights. Patheon will permit audits on reasonable prior written notice, of all relevant premises, procedures and documentation by Cangene; to the extent such audits are related to Customer’s Product. Customer audits are limited to [**] per calendar year lasting no more than [**] days, and involving no more than [**] auditors unless for cause. Patheon will provide access to the manufacturing facility, on reasonable prior written notice, to Customer personnel during the manufacturing of Customer product(s). The rights of access, audit and inspection provided herein do not include any right to access or inspect Patheon’s financial records. Patheon shall respond to Cangene audit report within [**] days of Cangene audit report receipt. Cangene shall provide Patheon with the audit report within [**] days of the audit date.
Customer Audit Rights. 8.1. Upon Customer’s request, and subject to the confidentiality obligations set forth in your Upstash Agreement, Upstash will make available to Customer (or Customer’s independent, third-party auditor) information regarding Upstash’s compliance with the security obligations set forth in this DPA in the form of third-party certifications and audits.
Customer Audit Rights. Customer shall have the right, upon not less than five (5) Business Days’ written notice to Provider, to audit the Records in order to verify Provider’s compliance with the terms of this Agreement (collectively, “Audits”). Audits may be conducted by Customer personnel, or by a reputable third party auditor reasonably agreeable to both Parties, in each case at the sole cost of Customer. Customer’s right to Audit will be limited to once per calendar year unless a previous Audit revealed a material discrepancy, in which case Customer (or a reputable third party auditor) will be entitled to conduct more frequent Audits as needed in order to confirm that the discrepancy has been rectified to Customer’s reasonable satisfaction. Audits will be conducted at a mutually convenient time to be agreed by the Parties, and in such a manner as to minimize disruption to Provider’s business operations. All Customer personnel and contractors obtaining access to the Physical Location(s) or Provider’s premises must be accompanied by Provider personnel and be bound by obligations of confidentiality which are no less onerous than those set out in Section 9, and shall comply with all such reasonable security measures as the owner of the Physical Location(s) or Provider (as applicable) may require. For the purposes of this Section 10(2), “Business Day” means a day other than a Saturday, Sunday or statutory holiday in the jurisdiction where the Records to be reviewed for the Audit are located.
Customer Audit Rights. Customer shall have the right, upon not less than five (5) Business Days’ written notice to Provider, to audit the Facility in order to verify Provider’s compliance with
Customer Audit Rights. Upon Customer’s written request but no more than once per calendar year during the Term, Company shall provide to Customer, to the extent available to Company: (a) reports certifying Company’s compliance with ISO 27001/27002, (b) Company’s most recent SOC 2 Type II report, (c) a description of the results of security audits conducted by an independent third party that are applicable to the Services provided to Customer, and (d) Company’s policies relating to background checks, disaster recovery, business continuity, data retention, and Company’s information security program. DISASTER RECOVERY AND BUSINESS CONTINUITY Company will be responsible for satisfying the following minimum requirements for which Company will not charge Customer additional fees. Company agrees to (i) maintain a disaster recovery program, a business continuity plan, and an incident response plan (“Programs”), and (ii) test its Programs on an annual basis. In the event that such testing identifies any material issues with respect to Company’s Programs, Company will use commercially reasonable efforts to correct any such findings.
Customer Audit Rights. Upon written request and at no additional cost to Customer, insightsoftware shall provide Customer, and/or its appropriately qualified third-party representative (collectively, the “Auditor“), access to reasonably requested documentation evidencing insightsoftware’s compliance with its obligations under this Security Addendum in the form of, as applicable, (i) insightsoftware’s ISO 27001 certification, (ii) insightsoftware’s SOC 2 Type II audit report and/or SOC 1 Type II audit report, (iii) insightsoftware’s most recently completed Shared Assessments Standardized Information Gathering (SIG) Questionnaire, and (iv) the most recent penetration test summary report for the relevant Software (“Audit Reports”). In the event insightsoftware is unable to provide an Audit Report, insightsoftware agrees to complete any Customer-provided information security questionnaire on an annual basis within six (6) weeks of Customer’s written request. Where the Auditor is a third-party, such third party may be required to execute a separate confidentiality agreement with insightsoftware prior to any review of Audit Reports, and insightsoftware may object in writing to such third party if in insightsoftware’s reasonable opinion the third party is not suitably qualified or is a direct competitor of insightsoftware. Any such reasonable objection by insightsoftware will require Customer to appoint another third party. Any expenses incurred by an Auditor in connection with any review of Audit Reports, or a customer-provided questionnaire shall be borne exclusively by the Auditor.
Customer Audit Rights. 8.1. Upon Customer’s request, and subject to the confidentiality obligations set forth in your MongoDB Agreement, MongoDB will make available to Customer (or Customer’s independent, third-party auditor) information regarding MongoDB’s compliance with the security obligations set forth in this DPA in the form of third-party certifications and audits.
Customer Audit Rights. 8.2.1. During the Service term, upon Customer’s written request, not more than once per year, eGain shall provide Customer, or its appropriately qualified third-party representative (collectively, the "Auditor"), access to reasonably requested documentation evidencing eGain's compliance with its obligations under this Security Policy in the form of (i) ISO 27001 certificate for the data centers,
Customer Audit Rights. 6.1. Upon written request and at no additional cost to Customer, Vendor shall provide Customer, and/or its appropriately qualified third-party representative (collectively, the “Auditor”), access to reasonably requested documentation evidencing Vendor’s compliance with its obligations under this DPA in the form of Vendor’s most recently completed industry standard CAIQ security questionnaire (the “Report”).
