Complaints and Problems Sample Clauses

Complaints and Problems. For all bookings, if you have a complaint whilst away it is essential to take up the matter locally with the service provider as soon as possible to allow them/Us the opportunity to resolve the situation. Most problems or complaints can be resolved while you are away, however if you remain dissatisfied, you must write to us within 28 days of your return to the UK giving full details of your complaint. We regret we cannot accept liability for any complaints or claims which do not involve death, personal injury or illness, if you fail to notify the complaint or claim in accordance with this clause. Flights and other services You are reminded that Captains of aircraft have absolute authority over the aircraft and passengers whilst boarding or in flight. The Captain or other authorised representative of an airline can refuse to carry anyone if they are deemed unruly, are otherwise unfit to travel or are a danger to the flight or other passengers. If you are refused carriage in these circumstances your holiday contract will terminate immediately. We will have no further responsibility or liability to you. Improper behaviour When you book a holiday with Us you accept responsibility for the proper conduct for yourself and your party whilst on holiday. If your actions or those of a member of your party cause damage to the accommodation in which you’re staying, or cause delay or diversion to any flight or other means of transportation, you agree to fully indemnify (i.e. compensate or reimburse) Us against any claim (including legal costs) made against Us by or on behalf of the owners of such accommodation or the operator of such flights or other means of transportation.
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Complaints and Problems. 8.1 If you have any urgent problems or issues with the accommodation during your stay, please contact us as soon as the problem becomes apparent by calling our emergency number 07711 264087.
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Complaints and Problems. All complaints and any problems (other than emergencies) about the Park or the actions of other residents must be reported to the Management in writing at Branford Mobile Homes, P.O. Box 935, Branford, CT 06405. Notify us immediately of any emergency by phone at (000) 000-0000 / 000-0000, and confirm it in writing as soon as possible.
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Complaints and Problems. PPM shall make every effort to ensure that you have a trouble free stay at the Property. PPM shall do its best to sort out problems as soon as reasonably possible once it has been informed of them. If you have reason to be dissatisfied with the Property or the service of a supplier, please contact PPM and the relevant services supplier.
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Complaints and Problems a. The Agency want all clients to have an enjoyable and pleasant holiday.
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Complaints and Problems. You must notify us at once if the Student makes a complaint against any member of your Family, other person or against the School or if you wish to make a complaint concerning the Student. A copy of our Complaints Policy can be found on our website at xxx.xxxxxxxxxxxx.xx.xx or a hard copy can be provided to you on request.
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Complaints and Problems. You must notify us at once if you or your Child has a problem or concern with, or wishes to makes a complaint against, any member of the Host Family or against any member of our staff. In the first instance please contact Xxxx Xxxxxxxx, the College Guardians Guardianship Manager or if the complaint concerns Xxxx Xxxxxxxx then please contact Xxxxx Xxxxxx, the College Guardians Director.
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Complaints and Problems. 11.1 Every effort has been made to ensure that you have an enjoyable and memorable holiday. In the unlikely event that you or any member of the Renter’s Party has any reason to complain or experiences any problems with the Stay it is important that remedial action is taken as soon as possible. It is essential that you contact us if any problem arises so that it can be speedily resolved. Until we know about a problem or complaint, we cannot begin to resolve it. Most problems can be dealt with quickly. Discussion of any issues or criticisms with us whilst you are in residence at the Property will usually allow any shortcomings to be rectified promptly. If any complaint cannot be resolved during your Stay, you email or write to us with full details within 28 days of the end of your Booking. You should always contact us and not allChalets if you have any complaint in relation to your Booking or the Property.
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Related to Complaints and Problems

  • COMPLAINTS AND GRIEVANCES 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.

  • Problems To try to resolve fairly any problems, grievances and difficulties you may have while you volunteer with us. • In the event of an unresolved problem, to offer an opportunity to discuss the issues in accordance with the procedures set out in the Volunteer Involvement Policy.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Problem Solving Employees and supervisors are encouraged to attempt to resolve on an informal basis, at the earliest opportunity, a problem that could lead to a grievance. If the matter is not resolved by informal discussion, or a problem-solving meeting does not occur, it may be settled in accordance with the grievance procedure. Unless mutually agreed between the Employer and the Union problem-solving discussions shall not extend the deadlines for filing a grievance. The Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, either with the employee or alone, shall present to the appropriate supervisor a written request for a meeting. If the supervisor agrees to a problem- solving meeting, this meeting shall be held within fourteen (14) calendar days of receipt of the request. The supervisor, employee, Union Xxxxxxx, and up to one (1) other management person shall attempt to resolve the problem through direct and forthright communication. If another member of management is present that person will not be hearing the grievance at Step Two, should it progress to that Step. The employee, the Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, may participate in problem-solving activities on paid time, in accordance with Article 31, Union Rights, Section 1H.

  • Complaints Investigation ‌ An employee who complains of harassment under the provisions of the Human Rights Code of British Columbia may refer the complaint to either one or other of the following processes:

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Legal Actions A Receiver may bring, prosecute, enforce, defend and abandon any action, suit or proceedings in relation to any Security Asset which he thinks fit.

  • Grievability Denial of a petition for reinstatement is grievable. The grievance may not be based on information other than that shared with the Employer at the time of the petition for reinstatement.

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