Client Implementation and Integration Sample Clauses

Client Implementation and Integration. 1.6.1 The Contracting Body requires the Supplier to provide a full and comprehensive implementation project plan to include a risks and issues log which is agreed with the Contracting Body. The Supplier will be measured against delivery of the agreed plan. Xxxxxxx have attached draft implementation project plan ( Xxxxxxx Travel Attachment Ref 1_6_1 - Draft Implementation Project Plan), detailing milestones, actions and resource requirements. The Plans for each Contracting Body implementation are refined with the appropriate Body and delivered using Prince2. A comprehensive risk log is attached (Xxxxxxx Travel Attachment Ref 1_6_1 - Risk & Issues Log). This identifies risks, likely impact date and mitigation measures to be actioned. Please note, this log should be read in conjunction with Xxxxxxx’x Risk Management Plan. This document has not been requested by the Authority but is available on request. The Risk Log and Project Plan are based on lessons learned from 216 Public Sector Implementations. The timescales, resources and risk mitigation measures are accurate and manageable. Xxxxxxx welcomes the Authority’s statement that we will be measured against the achievement of these plans. Xxxxxxx fully support systems and integration testing with a dedicated team comprising the Account Manager, IT Manager and Project Manager. The test is agreed with each Contracting Body and includes Functional Testing to confirm features/functionality compliance; load testing of the Contracting Body’s Peak Loads; Performance Testing for response times and Integration Testing to ensure that Xxxxxxx’x systems function as expected when accessed via the Contracting Body’s secure network. Test scripts are agreed in advance with the Contracting Body. Effective Stakeholder management and engagement is supported by a robust Governance structure separating daily Project delivery decisions from Stakeholder engagement whilst providing Stakeholders with the means to ensure that their needs are incorporated into the service provided and they are fully informed throughout the project’s progress. This is via formal Project Stakeholder Groups, chaired by the Account Manager, meeting weekly during the Transition and Transformation project phases. This Governance structure is refined with each Contracting Body ensuring their individual needs are fully accommodated. 300 Words
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Client Implementation and Integration. 1.6.1 The Contracting Body requires the Supplier to provide a full and comprehensive implementation project plan to include a risks and issues log which is agreed with the Contracting Body. The Supplier will be measured against delivery of the agreed plan. Project Plan Scope Our project plan scope includes: • Project team set-up • Project control • Risk and impact analysis • Data gathering • Set-up/configuration • Recruitment/staffing • Testing systems/processes • Marketing/communication • Training/workshops/roadshows Implementation Plan We enclose Implementation Plans, Risks and Mitigation Log and Communications Proposal as appendix 2. As standard, an HRG Online pilot is included for each implementation – the pilot phase starts from the ‘go live’ date. Impact and Risk Mitigation We establish a Risk and Mitigation Log immediately and report to all stakeholders at an agreed frequency i.e. monthly. The Log works continuously during the implementation process until successful post-implementation review and sign-off; the Log tracks and manages all known/potential risks, and quantifies probability, consequences and required solutions. We identify the risk or uncertainty, then capture and categorise (high/medium/low) as follows: • Likelihood • Impact Using a sliding scale (1-3), the ‘risk factor’ is identified as likelihood x impact. Based on this outcome we implement the actions required and identify who takes responsibility to manage the risk. Issues captured include: • Contracting Body technology and security requirements • TUPE regulations • Profiles completion High level risks/issues will be flagged outside this process. System Testing Prior to testing, we create a test plan, and integrate it into the Risks and Mitigation Log. System testing includes: • End-to-end bookings • Ticket fulfilment • Final invoicing • Telephony/email systems Any concerns are captured in the Log and escalated; the escalation process engages subject matter experts who ensure successful resolution through a re-testing process prior to sign-off. Communications Plan A comprehensive pre and post implementation Communications proposal will be delivered for each implementation. The proposal will engage all stakeholders working alongside our dedicated Government Implementation Team. The proposal is based around: • Awareness • Understanding • Support • Ongoing feedback
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Client Implementation and Integration. 1.6.1 The Contracting Body requires the Supplier to provide a full and comprehensive implementation project plan to include a risks and issues log which is agreed with the Contracting Body. The Supplier will be measured against delivery of the agreed plan.
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Related to Client Implementation and Integration

  • Implementation and Review The Parties shall consult annually, or as otherwise agreed, to review the implementation of this Chapter and consider other matters of mutual interest affecting trade in services. (10) 10 Such consultations will be addressed under Article 170 (Free Trade Commission) of Chapter 14 (Administration of the Agreement).

  • Joint Network Implementation and Grooming Process Upon request of either Party, the Parties shall jointly develop an implementation and grooming process (the “Joint Grooming Process” or “Joint Process”) which may define and detail, inter alia:

  • Implementation of Agreement Each Party must promptly execute all documents and do all such acts and things as is necessary or desirable to implement and give full effect to the provisions of this Agreement.

  • Project Implementation 2. The Borrower shall:

  • Implementation Services The Company and the Client have developed a plan for implementing the services to be provided hereunder, including with respect to the transition of responsibility for such services from the Client and its current administrator to the Company, which plan attached hereto as Schedule I (the “Implementation Plan”). The Company shall perform the services required to complete the Implementation Plan, as set forth therein (the “Implementation Services”). The Company and the Client shall comply with any applicable requirements agreed in the Implementation Plan.

  • Implementation Plan The Authority shall cause to be prepared an Implementation Plan meeting the requirements of Public Utilities Code Section 366.2 and any applicable Public Utilities Commission regulations as soon after the Effective Date as reasonably practicable. The Implementation Plan shall not be filed with the Public Utilities Commission until it is approved by the Board in the manner provided by Section 4.9.

  • Implementation Program 1. The Borrower shall:

  • Project Implementation Manual The Recipient, through the PCU, shall: (i) take all action required to carry out Parts 1.1, 1.3, 1.4, 2, 3.1(b), 3.2, 3.3 and 4 (ii) of the Project in accordance with the provisions and requirements set forth or referred to in the Project Implementation Manual; (ii) submit recommendations to the Association for its consideration for changes and updates of the Project Implementation Manual as they may become necessary or advisable during Project implementation in order to achieve the objective of Parts 1.1, 1.3, 1.4, 2, 3.1(b), 3.2, 3.3 and 4(ii) of the Project; and (iii) not assign, amend, abrogate or waive the Project Implementation Manual or any of its provisions without the Association’s prior agreement. Notwithstanding the foregoing, if any of the provisions of the Project Implementation Manual is inconsistent with the provisions of this Agreement, the provisions of this Agreement shall prevail and govern.

  • Integration and Modification This agreement includes the entire agreement of the parties and supersedes any prior discussions or agreements regarding the same subject. The agreement may be modified only by a written agreement signed by authorized representative of the parties.

  • Operation and Maintenance Manuals Receipts for transmittal of Operation and Maintenance Manuals, Brochures and Data to the Design Professional (or Commissioning Agent) as required by Section 6.1.1.5.

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