Calculation of Credits. Company will calculate the Service Availability Credit based on the fees for the Service and the percentage of overall individual SHARE user accounts adversely affected. For example, if the Service Availability Credit pertains to the Service Availability of two (2) SHARE user accounts out of two hundred (200) SHARE user accounts purchased, the Service Availability Credit would be calculated as one percent ( 1%) times the monthly fee for all of Your SHARE user accounts times the percentage of monthly fee credited (as set forth above).
Calculation of Credits. Intermedia will calculate the Service Availability Credit based on the fees for the Service and the percentage of overall individual SecuriSync user accounts adversely affected. For example, if the Service Availability Credit pertains to the Service Availability of two (2) SecuriSync user accounts out of two hundred (200) SecuriSync user accounts purchased, the Service Availability Credit would be calculated as one percent ( 1%) times the monthly fee for all of Your SecuriSync user accounts times the percentage of monthly fee credited (as set forth above).
Calculation of Credits. Intermedia will calculate the Service Availability Credit based on the fees for the Service and the percentage of overall individual AppID user accounts adversely affected. For example, if the Service Availability Credit pertains to the Service Availability of two AppID user accounts out of 200 AppID user accounts purchased, the Service Availability Credit would be calculated as 1% x the monthly fee for all of Your AppID user accounts x the % of monthly fee credited (as set forth above).
Calculation of Credits. Xband Enterprises will calculate the Service Availability Credit based on the fees for the Service and the percentage of overall individual ConnectID user accounts adversely affected. For example, if the Service Availability Credit pertains to the Service Availability of two ConnectID user accounts out of 200 ConnectID user accounts purchased, the Service Availability Credit would be calculated as 1% x the monthly fee for all of Your ConnectID user accounts x the % of monthly fee credited (as set forth above).
Calculation of Credits. 5.3.1. Credits will be calculated as set out in the relevant Schedule(s).
Calculation of Credits. Notwithstanding the foregoing Sections 2(a), 2(b) and 2(c), however, (i) in no event will the aggregate service credits issued by Supplier to Dex pursuant to this Exhibit K in any given month exceed the aggregate fees billed by Supplier to Dex for such month, (ii) Supplier will not be obligated to issue any credits to Dex with respect to any Dex Customer account where the applicable Dex Customer is in violation of the Dex Terms, (iii) the aggregate credits to which Dex may be entitled under this Section 2 in any given month will not exceed the maximum amount provided in Section 2(e) below; (iv) with respect to an individual Dex Customer for which Supplier breaches its covenants under more than one of Sections 1(a), 1(b), 1(c) and 1(d) in any given month, Dex will be entitled to a credit for such month of not more than the highest credit it could have obtained for only one of such covenants; and (v) notwithstanding any other provision of this Exhibit K. Supplier will not be obligated to issue any credits to Dex for activities prior to December 1, 2004. Parties may mutually agree to relieve any SLA in a month through written notice signed by both parties. SCHEDULE 5 to the Second Amendment EXHIBIT D1 to the Program Exhibit Dex Web Request Form REQUEST FORM INSTRUCTIONS:
Calculation of Credits. 8.3.1.A quarterly review will be held, and service credits will be calculated based upon the Table 1 above. Any Credits will automatically be added to the end of the current contractual term extended the period of service.
Calculation of Credits. In the event of an interruption, through the Fault Reporting procedure noted above, in the Service to be provided pursuant to this Agreement, which interruption continues for a consecutive period of (30) minutes or more (an "Interruption"), Customer shall be granted pro rata outage credits against the monthly Service Charges, which credits shall be equal to the aggregate amount of all such Interruptions or portions thereof occurring during a particular month. The aggregate credit allowances during a particular month shall be reflected in TSC's invoice for the succeeding calendar month, and Customer shall be entitled to deduct the amount of such credit allowances from its next succeeding monthly payment of the Service Charges. In no event shall the aggregate Interruption credits for one month exceed the Service Charges for such month. For purposes of clarification, such credits shall be based upon the (i) number of hours (or portion thereof) during a month that the transponder that is part of Customer's transponder capacity has failed to meet its performance specifications, divided by (ii) the number of hours in the month, and such fraction multiplied by (iii) Customer's lease fee, applicable to the affected transponder for said month.
Calculation of Credits. Techtivity will calculate the Service Availability Credit based on the fees for the Service and the percentage of overall individual ShareSync user accounts adversely affected. For example, if the Service Availability Credit pertains to the Service Availability of two (2) ShareSync user accounts out of two hundred (200) ShareSync user accounts purchased, the Service Availability Credit would be calculated as one percent ( 1%) times the monthly fee for all of Your ShareSync user accounts times the percentage of monthly fee credited (as set forth above).
Calculation of Credits. Any fees or charges other than fees or charges expressly referenced for credit in Section-§ 2 above, including but not limited to non-recurring charges, charges for local access circuits, space rental fees, fees for managed services, charges for incremental bandwidth usage, electricity charges, and hourly support charges, are excluded in the calculation of applicable credits. Credits are calculated after deduction of all discounts and other special pricing arrangements, and are not applied to governmental fees, taxes, surcharges, and similar additional charges.
