Accident, Incident, and Complaint Procedures Sample Clauses

Accident, Incident, and Complaint Procedures. Prior to initiating services under this agreement, the Contractor shall develop, implement and maintain formal procedures, subject to HTA review and approval, for response to accidents, incidents, service interruptions, and complaints. Such occurrences to be addressed include, but are not necessarily limited to: vehicle accidents, passenger injuries, passenger disturbances, in-service vehicle failures, lift failures of vehicles in service, and Dial-A-Ride vehicles operating more than thirty (30) minutes behind promised schedule. All traffic accidents involving Dial-A-Ride system vehicles, irrespective of injury, shall be reported to the City of Arcata Police Department, the City of Eureka Police Department, the Humboldt County Sheriff or the CHP, as appropriate. The Contractor will advise such agency of the accident and request a police unit to investigate the accident. HTA’s General Manager shall be notified in person or by telephone within thirty (30) minutes of the occurrence of any accident or incident involving a Dial-A-Ride vehicle or service that requires emergency services and/or the transport for medical treatment of a passenger, a member of the public or an employee of the Contractor. A written follow-up report shall be provided to HTA within one (1) business day of such accident or incident. In the event of an accident or incident that results in property damage or loss only, the Contractor shall notify HTA in writing within one (1) business day of the event and provide a written report within three (3) business days.
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Accident, Incident, and Complaint Procedures. Prior to initiating services under this agreement, the Contractor shall develop, implement and maintain formal procedures, subject to City review and approval, for response to accidents, incidents, service interruptions, and complaints. Such occurrences to be addressed include, but are not necessarily limited to: vehicle accidents, passenger injuries, passenger disturbances, in‐service vehicle failures, lift failures of vehicles in service, and Dial‐A‐Ride vehicles operating more than thirty (30) minutes behind promised schedule. All traffic accidents involving Dial‐A‐Ride system vehicles, irrespective of injury, shall be reported to the City of Arcata Police Department. The Contractor will advise such agency of the accident and request a police unit to investigate the accident. The Designated Representative shall be notified in person or by telephone within thirty (30) minutes of the occurrence of any accident or incident involving a Dial‐A‐Ride vehicle or service that requires emergency services and/or the transport for medical treatment of a passenger, a member of the public or an employee of the Contractor. A written follow‐up report shall be provided to the City within one (1) business day of such accident or incident. In the event of an accident or incident that results in property damage or loss only, the Contractor shall notify the City in writing within one (1) business day of the event and provide a written report within three (3) business days.
Sample 1
Accident, Incident, and Complaint Procedures. CONTRACTOR shall develop, implement and maintain formal procedures, subject to MTA review and approval, to respond to accidents, incidents, service interruptions, and complaints. Such occurrences shall include, but are not necessarily limited to, vehicle accidents, passenger injuries, passenger disturbances, in-service vehicle failures, wheelchair lift failures of in service buses, Route Deviation buses operating more than ten minutes behind schedule, and Local Bus service vehicles operating more than thirty minutes behind promised schedule. All traffic accidents involving MTA vehicles, irrespective of injury, shall be reported to Highway Patrol, local police or sheriff, as appropriate, to the MTA, and to the CONTRACTOR's Manager. CONTRACTOR will request that the law enforcement agency respond to investigate the accident. CONTRACTOR shall supply MTA with copies of all accident and incident reports. The MTA shall be notified in writing by CONTRACTOR of all accidents and incidents resulting in loss or damage to SAGE STAGE property within 24 hours. In cases involving injury, CONTRACTOR shall notify MTA DESIGNATED REPRESENTATIVES immediately upon receipt by CONTRACTOR of such information.
Sample 1
Accident, Incident, and Complaint Procedures. Prior to initiating services under this agreement, CONTRACTOR shall develop, implement and maintain formal procedures, subject to PVTA review and approval, for response to accidents, incidents, service interruptions, and complaints. Such occurrences to be addressed include, but are not necessarily limited to: vehicle accidents, passenger injuries, passenger disturbances, in-service vehicle failures, lift failures on vehicles in service, and vehicles operating more than thirty (30) minutes behind promised schedule. All traffic accidents involving transit system vehicles, irrespective of injury, shall be reported to the Los Angeles County Sheriff or Highway Patrol or other local law enforcement as appropriate. CONTRACTOR will advise such agency of the accident and request a police unit to investigate the accident. The PVTA Administrator shall be notified in person or by telephone within thirty (30) minutes of the occurrence of any accident or incident involving a PVTA or City of Claremont vehicle or service that requires emergency services and/or the transport for medical treatment of a passenger, a member of the public or an employee of the CONTRACTOR. A written follow-up report shall be provided to PVTA within one (1) business day of such accident or incident. In the event of an accident or incident that results in property damage or loss only, CONTRACTOR shall notify PVTA in writing within 1 business day of the event and provide a written report within three (3) business days.
Sample 1
Accident, Incident, and Complaint Procedures. CONTRACTOR shall develop, implement and maintain formal procedures, subject to RCTA review and approval, to respond to accidents, incidents, service interruptions, and complaints. Such occurrences to be addressed include, but are not necessarily limited to, vehicle accidents, passenger injuries, passenger disturbances, in service vehicle failures, lift failures of buses in service, fixed route buses operating more than ten minutes behind schedule, and demand response buses operating more than fifteen minutes behind promised schedule. All traffic accidents involving transit system vehicles, irrespective of injury, shall be reported to the Highway Patrol or local police as appropriate, and then to the RCTA Transit Manager. CONTRACTOR will request that the law enforcement agency respond to investigate the accident. CONTRACTOR will supply RCTA with copies of all accident and incident reports. The RCTA Transit Manager shall be notified in writing by CONTRACTOR of all accidents and incidents resulting in loss or damage to RCTA property within 24 hours. In cases involving injury, CONTRACTOR shall notify RCTA Transit Manager immediately upon receipt by CONTRACTOR of such information.
Sample 1

Related to Accident, Incident, and Complaint Procedures

  • COMPLAINT PROCEDURES CONTRACTOR shall maintain and adhere to its written procedures for responding to parent complaints. These procedures shall include annually notifying and providing parents of LEA pupils with appropriate information (including complaint forms) for the following: (1) Uniform Complaint Procedures pursuant to Title 5 of the California Code of Regulations section 4600 et seq.; (2) Nondiscrimination policy pursuant to Title 5 of the California Code of Regulations section 4960 (a); (3) Sexual Harassment Policy, California Education Code 231.5 (a) (b) (c); (4) Title IX Pupil Grievance Procedure, Title IX 106.8 (a) (d) and 106.9 (a); and (5) Notice of Privacy Practices in compliance with Health Insurance Portability and Accountability Act (HIPPA). CONTRACTOR shall include verification of these procedures to the LEA.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.

  • Complaint Procedure If an employee has a complaint, which is not a proper subject for a grievance under the grievance procedure, the employee may discuss it with their immediate supervisor. The employee may submit the complaint in writing. If necessary, the employee may also discuss the complaint with the Director of Staff Relations. The employee may have the assistance of their Alliance representative in presenting the complaint. Complaints shall be answered as soon as reasonably possible, but in no event shall an answer be delayed more than seven (7) business days, unless the time for an answer is extended by mutual agreement. If the employee and the Alliance are dissatisfied with the answer they may request a Special Conference.

  • Accident Prevention Health and Safety Committee The Employer and the Union agree that they mutually desire to maintain standards of safety and health in the Hospital in order to prevent accidents, injury and illness. Recognizing its responsibilities under the applicable legislation, the Hospital agrees to accept as a member of its Accident Health and Safety Committee at least one representative selected or appointed by the Union from amongst bargaining unit employees. Such Committee shall identify potential dangers and hazards, institute means of improving health and safety programs and recommend actions to be taken to improve conditions related to safety and health. The Hospital agrees to co-operate reasonably in providing necessary information to enable the Committee to fulfil its functions. Meetings shall be held every second month or more frequently at the call of the chair if required. The Committee shall maintain minutes of all meetings and make the same available for review. Any representative appointed or selected in accordance with hereof shall serve for a term of one (1) calendar year from the date of appointment which may be renewed for further periods of one year. Time off for such representative to attend meetings of the Accident Prevention-Health Safety Committee in accordance with the foregoing shall be granted and time so spent attending such meetings shall be deemed to be work time for which the shall be paid by the Hospital at his or her regular or premium rate as may be applicable. The Union agrees to endeavour to obtain the full co-operation of its membership in the observation of all safety rules and practices. Pregnant employees may request to be transferred from their current duties if, in the professional opinion of the employee's physician, the pregnancy may be at risk. If such a transfer is not feasible, the pregnant employee, if she so requests, will be granted an unpaid leave of absence before of the maternity leave referred to in Article Where the Hospital identifies high risk areas where employees are exposed to Hepatitis the Hospital will provide at no cost to the employees, a Hepatitis B vaccine.

  • Complaints by Bidders and Handling of Complaints (ix) The Recipient shall implement an effective and independent protest mechanism allowing bidders to protest and to have their protests handled in a timely manner. Fraud and Corruption

  • ACCIDENT PREVENTION T h i s p r o v i s i o n i s applicable to all Federal-aid construction contracts and to all related subcontracts.

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