Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
Helpdesk Support means the 16x6 basis support centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
Helpdesk Support means the performance of the following tasks: Standard feature/functionality (“how to”) support for End Users (i.e. call forwarding, voice mail set-up, etc.). Standard management of the Admin Interface within the product; and Support all moves, adds, changes and deletes of employees.
Examples of Helpdesk Support in a sentence
The Contractors are requested to refer to the Help manual and Tutorials available online on theHome Page to understand the process of setting up the System, or alternatively, contact the Helpdesk Support Team on information / guidance on the process of setting up the System.
Any queries relating to the process of online bid submission or queries relating to e-tender Portal in general may be directed to the Helpdesk Support.
More Definitions of Helpdesk Support
Helpdesk Support means the 24x7 center which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
Helpdesk Support means the 16x7 which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
Helpdesk Support means the 24x7 on premise support centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
Helpdesk Support means the 8x6 basis. Support which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract during the business hours. Any call logged after 1600 hrs or in a public holiday, the same will be calculated from the next business hours for SLA calculations. The Selected bidder to plan accordingly in the helpdesk service application and include the state Gazette holiday of the client accordingly for each calendar year.
Helpdesk Support means the 9x6 basis support centre which shall handleFault reporting, Trouble Ticketing and related enquiries during this contract.
Helpdesk Support means the support center which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract. Helpdesk support is to be provided as per service window defined in this RFP.