Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

Helpdesk Support means the performance of the following tasks:  Standard feature/functionality (“how to”) support for End Users (i.e. call forwarding, voice mail set-up, etc.).  Standard management of the Admin Interface within the product; and  Support all moves, adds, changes and deletes of employees.

Helpdesk Support means the 16x6 basis support centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

Examples of Helpdesk Support in a sentence

The Contractors are requested to refer to the E-Tendering Toolkit for Bidders available online on the Home Page to understand the process of setting up the System, or alternatively, contact the Helpdesk Support Team on information / guidance on the process of setting up the System.
Any queries relating to the process of online bid submission or queries relating to e-tender Portal in general may be directed to the Helpdesk Support.
The Contractors may obtain the necessary information on the process of enrolment and empanelment either from Helpdesk Support Team or may visit the information published under the link Enroll under the section E-Tendering Toolkit for Bidders on the Home Page of the Electronic Tendering System.
Any queries relating to the tender document and the terms and conditions contained therein should be addressed to the Tender Inviting Authority for a tender or the relevant contact person indicated in the tender.2. Any queries relating to the process of online bid submission or queries relating to e-tender Portal in general may be directed to the 24x7 Helpdesk Support.
The Contractors may obtain the necessary information on the process of enrolment and empanelment either from Helpdesk Support Team or may visit the information published under the link Enrol under the section E-Tendering Toolkit for Bidders on the Home Page of the Electronic Tendering System.

More Definitions of Helpdesk Support

Helpdesk Support means the toll free call centre services provided by the selected Bidder.

Helpdesk Support means the 24x7 Center which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

Helpdesk Support means the 16x7 which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

Helpdesk Support means the 24x7 on premise support centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

Helpdesk Support means the 9x6 basis support centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

Helpdesk Support means the 8x6 basis. Support which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract during the business hours. Any call logged after 17:00 hrs or in a public holiday, the same will be calculated from the next business hours for SLA calculations. The Selected bidder to plan accordingly in the helpdesk service application and include the state Gazette holiday of the client accordingly for each calendar year.

Helpdesk Support means the 9x6 basis support centre which shall handleFault reporting, Trouble Ticketing and related enquiries during this contract.