Examples of Helpdesk Services in a sentence
If a reported problem is outside the scope of our Helpdesk Services, EFI will notify the customer to that effect and reserves the right, upon the customer’s confirmation, to move forward and to charge the customer at EFI’s then current standard hourly rates for all associated work.
EFI’s successful response and provision of Helpdesk Services is subject to the customer’s assistance and compliance, including: • At EFI’s reasonable request, the customer will provide EFI with reasonable access to the customer’s personnel and equipment during normal business hours to discuss and assess any problems or requests for assistance.
Helpdesk Services & Ticketing Tool – For Call logging and tracking.
The Subscription Fee for the Customer Care is based on the level of Helpdesk Services which the Customer has signed on to, under the current price list.
Other than Helpdesk Services, Professional Services (as defined in Section 3.4), and other services specifically contracted for by the Company, Docebo will have no obligation to provide customer support services to the Company under the Agreement.