BPO Services definition

BPO Services means Provider’s business process outsourcing services described in the applicable Solution Exhibit, whereby Provider assumes responsibility for Customers’ business processes.

BPO Services means Provider’s business process outsourcing services described in the applicable Solution Exhibit, whereby

BPO Services means the provision of customized business process outsourcing and human capital management solutions;

Examples of BPO Services in a sentence

• At the request of SAP, Provider will temporarily stop providing the BPO Services to any such third party unless and until such unauthorized activity is resolved to SAP's satisfaction.

• Subject to SAP’s underlying Intellectual Property Rights as described in Section 8.1, Provider owns all intellectual property rights in and related to the BPO Services, design contributions, related knowledge or processes, and any derivative works of them conceived or created by Provider (“Provider IP”).

• Provider using the Cloud Service on behalf of a Customer for provision of BPO Services as permitted in this Agreement.

• Provider will contract with its Customers directly for the BPO Services.

• No entities other than Provider Affiliates may be used for marketing or reselling the BPO Services without SAP´s express written consent.

• Provider represents and warrants that it has and will maintain sufficient facilities and adequate capital, resources, and personnel to market and support the BPO Services and to perform its obligations under this Agreement.

• SAP grants to Provider a non-exclusive, non-transferable right to authorize Provider’s Affiliates to market and resell subscriptions to the Cloud Service to Customers as part of the BPO Services.

• Pricing, billing and all other terms and conditions relating to the BPO Services shall be solely between Customers and Provider.

• For clarity, pricing for the SAP Cloud Service may not be itemized separately from the BPO Services, unless otherwise agreed to in writing by SAP in advance.

• SAP grants to Provider, a non-exclusive, non-transferable, right in the Territory to use the SAP Cloud Service solely for Customers and their Affiliates’ internal business operations in conjunction with the provision of BPO Services.

More Definitions of BPO Services

BPO Services means business process outsourcing services, including back-office administration services, finance and accounting services and supply chain management services, as further described in the SOWs.

BPO Services means Provider’s business process outsourcing services described in the applicable Solution

BPO Services means BPO’s business process outsourcing services described in the applicable Service Schedule, whereby BPO assumes responsibility for Customers’ business processes. “Cloud GTC” means SAP’s General Terms and Conditions for Cloud Services and the product specific Supplemental Terms and Conditions referred to in the Order Form, and all documents attached to or incorporated by reference therein. “Cloud Materials” means any work product or tangible results for the Services produced by or with SAP pursuant to this Agreement, including in the course of providing support, training or configuration services to BPO or its Customers. Cloud Materials includes works created for or in cooperation with BPO or its Customers, but does not include any Customer Data, BPO Confidential Information, Customer Confidential Information, the BPO Services or the Service. For clarity, some SAP services for Cloud Materials may be performed under a mutually agreed to statement of work. If so, the statement of work will be governed by the terms and conditions of this Agreement. “Confidential Information” means, with respect to SAP: (a) the Services and all information which SAP protects against unrestricted disclosure to others, including but not limited to all (i) computer software (both object and source codes) and related Service documentation or specifications, (ii) techniques, concepts, methods, processes and designs embodied in or relating to the Service and (iii) all application program interfaces, system infrastructure, system security and system architecture design relating to the Service; and (b) SAP research and development, product offerings, pricing and availability, technical drawings, algorithms, processes, ideas, techniques, formulas, data, schematics, trade secrets, know-how, improvements, marketing plans, forecasts and strategies. Confidential Information of BPO is deemed to include Customer Data. In addition to the foregoing, Confidential Information of either SAP or BPO (the party disclosing such information being the “Disclosing Party”) may also include other information which the Disclosing Party protects against unrestricted disclosure to others that (i) the Disclosing Party or its representatives designates as confidential at the time of disclosure; or (ii) should reasonably be understood to be confidential given the nature of the information and the circumstances surrounding its disclosure, including, without limitation, information about or concerning any thir...

BPO Services means BPO’s business process outsourcing services described in the applicable Service Schedule, whereby BPO assumes responsibility for Customers’ business processes.

BPO Services means the provision of insurance intermediary services including all types of call centre services, the design, building, maintenance and operation of all types of call centres and the provision of all kinds of business processing and administration services;

BPO Services means business process outsourcing services in the area of finance and accounting or procurement (except with respect to internal audit services, security and compliance services, x.xxxxxx, treasury, corporate finance, valuation and strategy, business recovery, dispute analysis and investigation and Transactions Services, tax and legal services, web-based information portal services, book-keeping and company administrative services, payroll services and pensions, benefits and human resources services) and, for the avoidance of doubt, does not include (1) work for international aid agencies and international funding organisations or institutions, or (2) policy work for governmental bodies;