Helpdesk definition

Helpdesk means the helpdesk facility provided by GBG to handle enquiries and administration for the Service.

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Helpdesk means first-tier support provided to End Users by Customer.

Helpdesk means the facility provided by BravoSolution UK Ltd to handle support queries and issues raised by Supplier Users.

Examples of Helpdesk in a sentence

• Licensor will use its reasonable endeavours to acknowledge receipt of a Severity Code 1 or Severity Code 2 problem within 4 Working Hours of the problem being logged with the Helpdesk.

• To do so, proposers are strongly encouraged to: • review the NRAO Call for Proposals • consult the NICER Technical Handbook, or the NICER GO webpage • contact the NICER Helpdesk and/or the NRAO Helpdesk in case of questions.

• An Error reported by email will generate an opening date/time and incident number automatically in the Support Helpdesk.

• Helpdesk support services shall be provided by the Provider for support of Services listed under Exhibit A.

• Provider will use reasonable efforts to acknowledge each declaration of Error made via the Support Helpdesk in writing within four (4) hours of receipt of the request during Provider’s normal business hours.

More Definitions of Helpdesk

Helpdesk means the service described in paragraph 3.5 of Section C of this Service Level Specification;

Helpdesk means the support centre made available to Our customers to which technical queries relating to Our supported software and equipment are directed. Customers may be charged for emails or telephone calls to the Helpdesk. Relevant information is available on Our Website.

Helpdesk means the helpdesk provided specifically for Customers to report loss of Smart Cards and compromise or suspected compromise of Smart Cards and Private Keys. The Helpdesk is available by telephone between the hours of 7.30am and 6.30pm Monday to Friday, except for Christmas Day and New Year’s Day;

Helpdesk means providing access to expert resources through the helpdesk service by telephone, mail and/or e-mail.

Helpdesk means the facility provided by BiP to handle support queries and issues raised by Users.

Helpdesk means the helpdesk facility provided by BT to handle enquiries and administration for the Service.

Helpdesk means BT’s customer service helpdesk as notified to the Customer and Users from time to time.