Service monitoring Quality Sample Clauses

Service monitoring Quality indicator The pharmacy participates in an annual (PCT-led) audit of service provision. The pharmacy co-operates with any locally agreed (PCT- led) assessment of service user experience For the purpose of sharing good practice and the continuing professional development staff, the SSSS will usually hold two briefing sessions annually to • promote service development, audit and clinical effectiveness; • update pharmacy staff with new developments, knowledge and evidence. The pharmacy contractor will work collaboratively with the PCT to release staff to attend update training as is reasonably required. Pharmacies should ensure a minimum of one representative attends each session and cascades their learning to their colleagues. The PCT should also facilitate contributions from pharmacy staff and clients towards evaluation and quality improvement of the vascular risk assessment programme. The pharmacy contractor will review any incidents related to the provision of this service. Self assessment Please supply the name and contact details of the member of staff designated to assist in any future service review. Additional Supporting Information Please provide any further information to support the self assessment and the provision of this service. Declaration I declare that all information submitted in this self –assessment is true and accurate to the best of my knowledge. Pharmacist Clinical lead Signature Name & job title Date Additional approved Clinical Governance Lead where permitted Signature Name & job title Date Countersigned by area manger pharmacist / superintendent etc Signature Name & job title Date Pharmacy Name: Pharmacy stamp: Pharmacy Address: Pharmacy Telephone Number: Please complete & return to For PCT use Approved by: Name Designation Signature Date Appendix 2 - CLIENT PRE-SCREENING TOOL This tool is to be used by pharmacy staff to select clients appropriate to the pharmacy’s accreditation status. Pharmacies that signpost clients to another service appropriate to the client’s need as a result of using this tool should record this activity in accordance with Essential Services 4 of the Pharmacy Contract. Questions to ask the presenting potential client:- Tier 1 (voucher only) pharmacies Eligible Not eligible Are you registerd with a GP from one of the 4 Tees PCTs? Yes No- provide National Stop Smoking Helpline number Do you have a voucher from a Tees- based smoking service? Yes No- signpost to a Tier 2 or above pharmacy or the stop- smoking ser...
Sample 1
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Related to Service monitoring Quality

  • Evaluation, Testing, and Monitoring 1. The System Agency may review, test, evaluate and monitor Grantee’s Products and services, as well as associated documentation and technical support for compliance with the Accessibility Standards. Review, testing, evaluation and monitoring may be conducted before and after the award of a contract. Testing and monitoring may include user acceptance testing. Neither the review, testing (including acceptance testing), evaluation or monitoring of any Product or service, nor the absence of review, testing, evaluation or monitoring, will result in a waiver of the State’s right to contest the Grantee’s assertion of compliance with the Accessibility Standards.

  • Quality Monitoring 4.2.1. To prepare a Quality Assurance (QA) Plan

  • SERVICE MONITORING, ANALYSES AND ORACLE SOFTWARE 11.1 We continuously monitor the Services to facilitate Oracle’s operation of the Services; to help resolve Your service requests; to detect and address threats to the functionality, security, integrity, and availability of the Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or violations of the Acceptable Use Policy. Oracle monitoring tools do not collect or store any of Your Content residing in the Services, except as needed for such purposes. Oracle does not monitor, and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Oracle monitoring tools (excluding Your Content) may also be used to assist in managing Oracle’s product and service portfolio, to help Oracle address deficiencies in its product and service offerings, and for license management purposes.

  • Monitoring Services IDT staff shall, using methods that include face-to-face and other contacts with the member, monitor the services a member receives. This monitoring shall ensure that:

  • Quality Management System Supplier hereby undertakes, warrants and confirms, and will ensue same for its subcontractors, to remain certified in accordance with ISO 9001 standard or equivalent. At any time during the term of this Agreement, the Supplier shall, if so instructed by ISR, provide evidence of such certifications. In any event, Supplier must notify ISR, in writing, in the event said certification is suspended and/or canceled and/or not continued.

  • Synchronization, Commissioning and Commercial Operation 4.1.1 The Power Producer shall give at least thirty (30) days written notice to the SLDC and GUVNL, of the date on which it intends to synchronize the Power Project to the Grid System.

  • Measurement and Monitoring Tools Contractor shall implement measurement and monitoring tools and procedures reasonably designed to measure its performance of the Services and assess such performance against any applicable service levels. Contractor shall provide LAUSD with a monthly report of service level performance under any applicable Work Order. Upon LAUSD’s request, Contractor shall provide LAUSD with access to the measurement and monitoring tools described herein, and to any information that they generate.

  • Program Monitoring and Evaluation (c) The Recipient shall prepare, or cause to be prepared, and furnish to the Association not later than six months after the Closing Date, a report of such scope and in such detail as the Association shall reasonably request, on the execution of the Program, the performance by the Recipient and the Association of their respective obligations under the Legal Agreements and the accomplishment of the purposes of the Financing.”

  • Project Monitoring Reporting and Evaluation The Recipient shall furnish to the Association each Project Report not later than forty-five (45) days after the end of each calendar semester, covering the calendar semester.

  • Quality All products will be new and unused. All products provided by the Contractor must meet all federal, state, and local standards for quality and safety requirements. Products not meeting the requirements of this section will be deemed unacceptable and returned to the Contractor for credit at no charge to the State.

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