Service Review Sample Clauses
A Service Review clause establishes a formal process for periodically evaluating the performance and quality of services provided under an agreement. Typically, this involves scheduled meetings or assessments where both parties discuss service levels, address any issues, and identify areas for improvement. By setting clear expectations for ongoing review, this clause helps ensure that services remain aligned with contractual requirements and provides a structured mechanism for resolving concerns before they escalate.
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Service Review. 4.1 Upon request of Client, the Company shall meet with Client to review and assess the quality, costs, and/or allocations of the services being provided pursuant to this Service Agreement.
4.2 Columbia Energy Group maintains an Internal Audit Department that will conduct periodic audits of the Company administration and accounting processes (“Audits”). The Audits will include examinations of accounting and billing systems, source documents, methods of allocation of costs and ▇▇▇▇▇▇▇▇ to ensure all Services are properly accounted for and billed to the appropriate Client. In addition, the Company’s policies, operating procedures and controls will be evaluated annually. Copies of the reports generated by the Company as part of the Audits will be provided to Client upon request.
Service Review. B18.1. The Provider must each quarter of this Contract deliver to the Authority a Service Quality Performance Report against the factors set out in Appendix J (Service Quality Performance Report).
B18.2. The Provider must submit each Service Quality Performance Report in the form and manner specified in Appendix J (Service Quality Performance Report).
Service Review. 7.1 Service Review Meetings between a nominated representative of each of the Owners and the Services Manager shall be held on request by a majority of the Owners at such date and time as the Parties may decide.
7.2 The Services Manager and each Owner’s representatives will ensure that they have at their disposal at the aforesaid meetings all information and personnel necessary for a meaningful discussion of the items on the agenda.
7.3 The proceedings of the Service Review Meetings will be minuted and distributed to all the relevant persons as soon as reasonably possible after the meeting concerned, for prompt attendance thereto.
Service Review. 3.5.1 The IPE and LCH shall conduct periodic reviews of the provision of the Services and the terms upon which the Services are provided in order to assist the IPE in complying with FSA’s principles on material outsourcing so as to ensure that the IPE complies with its obligations as a Recognised Investment Exchange under FSMA and the Financial Services and Markets A▇▇ ▇▇▇▇ (Recognition Requirements for Investment Exchanges and Clearing Houses) Regulations 2001. These reviews shall be on such terms and such frequency as may be agreed between LCH and the IPE from time to time.
3.5.2 Following any such review, either Party may request changes in the Services or Service Levels to reflect the changed business requirements of either Party and/or advancements in technology. All such requests shall be dealt with in accordance with the Change Control Procedure.
Service Review. 3.5.1 The Parties shall conduct periodic reviews of the provision of the Services and the terms upon which the Services are provided in order to assist the Parties in meeting any requirements of Applicable Law.
3.5.2 Any Party may request changes to the Services to reflect the changed business requirements of such Party and/or advancements in technology. Any such requests shall be subject to the Change Control Procedure.
Service Review. The Provider must each quarter of this Contract deliver to the Authority a Service Quality Performance Report against the factors set out in Appendix A (Service Quality Performance Report). The Provider must submit each Service Quality Performance Report in the form and manner specified in Appendix A. The Parties must review and discuss Service Quality Performance Reports and monitor performance of the Contract and consider any other matters reasonably required by either Party at Review Meetings which should be held in the form and intervals set out in Appendix A (Details of Review Meetings). Notwithstanding clause 23.1, if either the Authority or the Provider: reasonably considers a circumstance constitutes an emergency or otherwise requires immediate resolution; or considers that a JI Report requires consideration sooner than the next scheduled Review Meeting, that Party may by notice require that a Review Meeting be held as soon as practicable and in any event within 5 Business Days following that notice. The Parties must at all times act in good faith towards each other. The Provider must co-operate fully and liaise appropriately with: the Authority; any third party provider who the Service User may be transferred to or from the Provider; any third party provider which may be providing care to the Service User at the same time as the Provider’s provision of the relevant Services to the Service User; and primary, secondary and social care services, in order to: ensure that a consistently high standard of care for the Service User is at all times maintained; ensure a co-ordinated approach is taken to promoting the quality of Service User care across all pathways spanning more than one provider; achieve a continuation of the Services that avoids inconvenience to, or risk to the health and safety of, Service Users, employees of the Authority’s or members of the public.
Service Review. 1. The Provider must in accordance with the service specification at Section B Appendix A each six monthly period of this Contract deliver to the Authority a Service Quality Performance Report against the factors set out in Appendix J (Service Quality Performance Report).
B18.2. The Provider must submit each Service Quality Performance Report in the form and manner specified in Appendix J (Service Quality Performance Report).
Service Review. This service level agreement is reviewed annually or before any change impacting the scope of the services. All changes to this service level agreement are handled through the change management process.
Service Review. 1. The Provider must record their service provision in accordance with the Service Specification against the factors set out in Appendix A 3.1.
Service Review. After presentation to the Steering Committee, the Program Manager shall submit the Implementation Report, Work Plan, and Budget to the Service for its review and determination regarding the consistency of the past, current, and future implementation plans with the terms of the Conservation Plan and the Permit. The submittal shall note any matters in Dispute.