PRODUCT COMPLAINTS AND INQUIRIES Sample Clauses

PRODUCT COMPLAINTS AND INQUIRIES. (a) Any medical or technical Product-related inquiries from consumers, physicians or other Third Party customers who reside in the (i) U.S. Territory shall be handled by SuperGen and (ii) International Territory shall be handled by Xxxxxx. SuperGen shall supply Xxxxxx with copies of its standard response information for the Product as well as any updates thereto. Xxxxxx shall use such information to respond to any such inquiries from the International Territory. Each Party shall prepare and maintain a database containing responses to such inquiries from consumers, physicians or other Third Party customers who reside in the territory for which it is responsible, and shall make the contents available to the other Party promptly from time to time upon request.
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PRODUCT COMPLAINTS AND INQUIRIES. (a) Any medical or technical Product-related inquiries from consumers, physicians or other Third Party customers who reside in the (i) U.S. Territory shall be handled by Triangle and (ii) International Territory shall be handled by Xxxxxx. Triangle shall supply Xxxxxx with copies of its standard response information for the Products as well as any updates thereto. Xxxxxx shall use such information to respond to any such inquiries from the International Territory. Information concerning any such inquiries in the U.S. Territory received by Xxxxxx'x Pharmacovigilance Department shall be forwarded to Triangle's Regulatory Affairs Department within one business day of Xxxxxx'x receipt of the request. Information concerning any such inquiries in the International Territory received by Triangle shall be forwarded to Xxxxxx'x Pharmacovigilance Department within one business day of Triangle's receipt of the request. Each Party shall prepare and maintain a database containing responses to such inquiries from consumers, physicians or *** Portions of this page have been omitted pursuant to a request for Confidential Treatment and filed separately with the Commission.
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PRODUCT COMPLAINTS AND INQUIRIES. (a) Any medical or technical Product-related inquiries from consumers, physicians or other Third Party customers who reside in the U.S. Territory shall be handled by SuperGen. Each Party shall prepare and maintain a database containing responses to such inquiries from consumers, physicians or other Third Party customers who reside in the territory for which it is responsible, and shall make the contents available to the other Party promptly from time to time upon request.
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PRODUCT COMPLAINTS AND INQUIRIES. (a) Any medical or technical Product-related inquiries from consumers, physicians or other Third Party customers who reside in the (i) U.S. Territory shall be handled by SuperGen and (ii) International Territory shall be handled by Xxxxxx. SuperGen shall supply Xxxxxx with copies of its standard response information for the Product as well as any updates thereto. Xxxxxx shall use such information to respond to any such inquiries from the International Territory. Each Party shall prepare and maintain a database containing responses to such inquiries from consumers, physicians or other Third Party customers who reside in the territory for which it is responsible, and shall make the contents available to the other Party promptly from time to time upon request. (b) Each Party shall maintain a record of all complaints or reports of an actual or potential failure of any Product to meet the specifications set forth in regulatory filings or in agreements among the Parties. Such failure may involve the finished Product or one of its intermediate stages. The responsibilities of the Parties with respect to (a) notification of the product complaint from the receiving Party to the other Party and (b) the handling of product complaints shall all be performed in accordance with a procedure to be mutually agreed by the Parties after the Effective Date. 10.4
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PRODUCT COMPLAINTS AND INQUIRIES. Xxxxxx shall promptly provide Triangle with copies of all complaints or other medical or technical Product-related inquiries from consumers, physicians or other Third Parties received by Xxxxxx related to Product manufactured under this Agreement and shall maintain files of the same in accordance with applicable regulatory requirements. Triangle shall have responsibility, with Xxxxxx'x reasonable assistance, for responding to all complaints relating to the manufacture of such Product. Triangle shall have responsibility, with Xxxxxx'x reasonable assistance, for reporting all complaints relating to such Product and preparing responses thereto to the FDA, EMEA and any other regulatory authority, including, but not limited to, complaints relating to the manufacture of such Product, provided that Xxxxxx has the ability to cooperate and consult with Triangle in preparing such responses.
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PRODUCT COMPLAINTS AND INQUIRIES. Any medical or technical Product-related inquiries from consumers, physicians or other Third Party customers who reside within the Territory shall be handled by Otsuka. ISTA shall supply Otsuka with copies of its standard response information for the Product as well as any updates thereto. Otsuka shall use such information to respond to any such inquiries from the Territory. Otsuka shall prepare and maintain a database containing responses to such inquiries from consumers, physicians or other Third Party customers who reside in the Territory for which it is responsible, and shall make the contents available to ISTA promptly upon ISTA's request.
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PRODUCT COMPLAINTS AND INQUIRIES. 7.2.1 Any medical or technical Product-related inquiries from consumers, physicians or other Third Party customers who reside within the Territory shall be handled by EuroGen. SuperGen shall supply EuroGen with copies of its standard response information for the Product as well as any updates thereto. EuroGen shall use such information to respond to any such inquiries from the Territory. EuroGen shall prepare and maintain a database containing responses to such inquiries from consumers, physicians or other Third Party customers who reside in the Territory for which it is responsible, and shall make the contents available to SuperGen promptly upon SuperGen's request.
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Related to PRODUCT COMPLAINTS AND INQUIRIES

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Complaints and Investigations 1. This article applies to complaints or allegations made externally and not from normal supervisory activities.

  • Inquiries Respond to telephonic, mail, and in-person inquiries from Institutions, Account holders, or their representatives requesting information regarding matters such as shareholder account or transaction status, net asset value ("NAV") of Series shares, Series performance, Series services, plans and options, Series investment policies, Series portfolio holdings, and Series distributions and taxation thereof;

  • Medical Inquiries Promptly after the Registrations have been transferred to Buyer, Buyer shall assume all responsibility for all correspondence and communication with physicians and other health care professionals and customers in the applicable Territory relating to the CV Products. After the Closing Date, Buyer and Seller shall work together towards an orderly transition of the responsibility for all correspondence and communication with health care professionals and customers in the applicable Territory relating to the CV Products. Seller shall continue to be responsible for such correspondence and communication under the direction of Buyer until the Registrations have been transferred to Buyer. Buyer shall keep such records and make such reports as shall be reasonably necessary to document such communications in compliance with all applicable regulatory requirements. After transfer of responsibility to Buyer pursuant to this Article 10, Seller shall, except in the case of medical emergency, refer all questions relating to the CV Products raised by health care professionals and customers to Buyer for its response.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Regulatory Investigations It shall be the Administrator’s duty and responsibility, and not the Owner Trustee’s duty and responsibility, to cause the Trust to respond to, defend, participate in or otherwise act in connection with any regulatory, administrative, governmental, investigative or other proceeding or inquiry relating in any way to the Trust, its assets or the conduct of its business.

  • Investigations The respective representations and warranties of the Parties contained in this Agreement or any certificate or other document delivered by any Party at or prior to the Closing and the rights to indemnification set forth in Article XI shall not be deemed waived or otherwise affected by any investigation made, or knowledge acquired, by a Party.

  • Adverse Events Subsequent to the date hereof, there shall not have occurred any of the following: (i) a suspension or material limitation in trading in securities generally on the New York Stock Exchange, the NASDAQ National Market or the NASDAQ Global Market, (ii) a general moratorium on commercial banking activities in the People’s Republic of China or New York, (iii) the outbreak or escalation of hostilities involving the United States or the People’s Republic of China or the declaration by the United States or the People’s Republic of China of a national emergency or war if the effect of any such event specified in this clause (iii) in your reasonable judgment makes it impracticable or inadvisable to proceed with the public offering or the delivery of the Shares on the terms and in the manner contemplated in the Prospectus, or (iv) such a material adverse change in general economic, political, financial or international conditions affecting financial markets in the United States or the People’s Republic of China having a material adverse impact on trading prices of securities in general, as, in your reasonable judgment, makes it impracticable or inadvisable to proceed with the public offering of the Shares or the delivery of the Shares on the terms and in the manner contemplated in the Prospectus.

  • Litigation and Investigations Promptly after (i) the occurrence thereof, notice of the institution of or any material adverse development in any material action, suit or proceeding or any governmental investigation or any arbitration, before any court or arbitrator or any governmental or administrative body, agency or official, against any Consolidated Company, or any material property of any thereof, or (ii) actual knowledge thereof, notice of the threat of any such action, suit, proceeding, investigation or arbitration;

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