ENHANCED SUPPORT SERVICE Sample Clauses

ENHANCED SUPPORT SERVICE. 7.1 In consideration for payment by the Client of the Enhanced Support Charges, AutoFlow shall supply the Enhanced Support Service.
Sample 1
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ENHANCED SUPPORT SERVICE. Enhanced Support Service'' is developed to target the major duty system of customers. This service provides higher level of service planning, prevention of problems and rapid recovery of system function to customers. The ''Enhanced Support Service'' is a comprehensive service plan which is supported by our active and customer-oriented service. Every services provided under this ''Enhanced Support Service'' is helpful in maintaining the safe and reliable continuous running of the customers' major duty business system. Network operation protecting service Provides regular examination, evaluation of the network operating condition and carry out statistic and analysis for the network's properties, agreement distribution and data flow in order to provide more detailed analysis report. Analyze the system's warning, abnormal condition and information errors so that any potentially hidden problems can be revealed and precaution can be taken. Arrive at the location of the equipment or system immediately when breakdown occurs and provide the spare parts or spare equipments and solve the problem in a short period, minimize to the greatest extent the suspension time of the system's operation and ensure the system is in stable running; Regular arrangement of the daily operation of the system, answer the inquiries related to the management of the system's operation and on-site support; Regular network technology seminar, new product and new technology exchange; Upgrade system software; Upgrade network system, inquiry for the technology modification plan etc. Service for the protection of server operation Perform regular examination on the major business server and the operating system of it as well as the ORACLE database system; Arrive at the location of the equipment and system immediately when breakdown occurs and provide spare parts or spare equipments and solve the problem in a short period, minimize to the greatest extent the suspension time of the system's operation; Evaluation, optimization and proposal for upgrade of the server's properties,; Regular arrangement of the daily operation of the system, answer the inquiries related to the management of the system's operation; Service for the protection of system operation Support different kinds of service terminals system of enterprises and the servers which operate these system, perform regular system examination, analyze the system's properties and possible bottle necks and hidden problems to ensure the system is...
Sample 1

Related to ENHANCED SUPPORT SERVICE

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Data Access Services State Street agrees to make available to the Fund the Data Access Services subject to the terms and conditions of this Addendum and such data access operating standards and procedures as may be issued by State Street from time to time. The Fund shall be able to access the System to (i) originate electronic instructions to State Street in order to (a) effect the transfer or movement of cash or securities held under custody by State Street or (b) transmit accounting or other information (the transactions described in (i)(a) and (i)(b) above are referred to herein as “Client Originated Electronic Financial Instructions”), and (ii) access data for the purpose of reporting and analysis, which shall all be deemed to be Data Access Services for purposes of this Addendum.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

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