Customer Support definition

Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.
Customer Support means assistance that we (or your Reseller) may provide or make available to you as more particularly set out in the Documentation.
Customer Support means Software assistance that Customer receives by phone, email, chat, access to on-line information, or by similar means because Customer purchased a Service Plan.

Examples of Customer Support in a sentence

  • All refunds will be made mandatorily to the Bank A/c from which the payment of EMD has been initiated.(d) For any queries related to payments and refunds, bidders will have to communicate with ICICI Customer Support, viz., 033-40267512/13 since payment gateway facility used by E-tender portal is maintained by ICICI.


More Definitions of Customer Support

Customer Support means, subject to Section 8, Software assistance you receive by phone, email, chat, access to on-line information, or by similar means because you purchased support, or which you have acquired with the purchase of a Subscription License that includes support.
Customer Support means our customer support team which you can contact for free from your phone service
Customer Support means our customer support team which can be contacted via the methods set out on our website.
Customer Support shall have the meaning set forth in Section III.4.
Customer Support means Software assistance You receive by phone, email, chat, access to on-line information, or by similar means because You purchased a Service Plan or an On-Premise Subscription License.
Customer Support means assistance Sage or your Reseller (as the case may be) provides or makes available to you on-line or by phone, email, chat or other means in accordance with the relevant Documentation provided by the Sage entity from which you purchased your Subscription.