Additional Services; Changes Clause Samples
Additional Services; Changes. Unless otherwise stated on the Sales Order, Customer shall be responsible for all costs related to services entered into in separate agreements such as, but not limited to, election coding, data conversion costs and network set up and communication. Further, Customer is responsible for equipment and setup, and the costs associated with setup, of the network infrastructure for data transfer and application communication unless specified in separate agreements. In addition, in the event the Customer changes, makes updates, enhances or otherwise modifies the Customer’s currently existing voter registration system and such changes, updates, enhancements or modifications results in ES&S having to re-perform any services provided under this Agreement, the Customer shall be responsible for any such additional charges; which shall be invoiced at ES&S’ then current rates. Likewise, any Customer requested enhancements, modifications or changes to the Equipment or ES&S Software which ES&S agrees to provide, in its sole discretion, shall be set forth in separate change orders to the Agreement. Customer shall be responsible for the payment of all fees associated with such enhancements, modifications or changes made by ES&S.
Additional Services; Changes. 5.1 Any additional services over and above the Services as more particularly described in Clause 3 above, or any extension of the Services beyond the Maintenance Period, shall be the subject of a separate agreement, and charges.
5.2 All changes, modifications or variations to the Services shall be in writing and signed by the parties. No change to the Services shall be undertaken in the absence of such written agreement. Periodic Review:
Additional Services; Changes. 7.1 Orion may from time to time provide additional services relating to the Software, including implementation, training, upgrades, or customisation services ("Additional Services"). Where Customer wishes Orion to provide Additional Services, the parties shall negotiate and agree upon a statement of work for such Additional Services, including costs related thereto, which shall made a part of, and governed by the terms of, this Agreement.
7.2 Customer acknowledges that amendments to the configuration of its systems and technical environment may impact the Service Levels and/or the Services, and agrees to advise Orion in writing prior to undertaking any material modifications or other material changes to its technical environment. If this occurs, the parties shall negotiate in good faith any amendments which may be required to the Service Levels and/or relevant statement of work to address such changes.
7.3 Customer may ask for changes to the relevant statement of work by submitting a written request to ▇▇▇▇▇ ("Change Request"). Within a reasonable time after receipt of a Change Request, ▇▇▇▇▇ will advise Customer in writing of whether the change can be accepted, the impact of such change, and seek Customer’s confirmation of the Change Request.
7.4 Orion may ask for changes to the statement of work by submitting a written request to Customer setting out the reason for the request and the impact of the requested change. Within 5 business days after receipt of a Change Request, Customer will advise Orion in writing of whether such change can be accepted, such acceptance not to be unreasonably withheld or delayed. Orion shall have no liability for delays arising from Customer’s failure to approve a change request in a timely manner.
7.5 Where the Services are interrupted for an extended period of time for reasons outside Orion’s control, Orion shall be entitled, at its option, to: (a) charge additional fees at the Consulting Rates for holding the Orion team as “available”; or (b) to “release” the Orion team until such time as the Services can recommence or the team is available to be re-engaged.
Additional Services; Changes. CampusLogic reserves the right, in its sole discretion, to make any changes to the Services that it deems necessary to maintain or enhance the quality or delivery of the Services to its customers, the competitive strength or market for the Services, the Services’ cost efficiency, or performance, or to comply with applicable law. CampusLogic may offer custom development, custom reports, specialized training, or other advanced services to Customer (collectively “Additional Services”). Additional Services shall be provided under a separate professional services agreement mutually agreed upon by CampusLogic and Customer for the fees agreed upon between CampusLogic and Customer.