Outage Time means the total time in minutes in a Quarter during which LOLO is not Available, but does not include:
Examples of Outage Time in a sentence
BT will advise the Communications Provider of Scheduled Outage Time with planned durations in excess of 9 hours sixty calendar days prior to the event.
The advice provided by BT will show the times of commencement and conclusion of the Scheduled Outage Time and advise the affected EMP Services.
In addition, each minute of Unplanned Outage Time subtracts from the available Monthly Planned outage Time up to four (4) hours.
BT will advise the Communications Provider of Scheduled Outage Time which is of less than 9 hours planned duration not less than five Working Days prior to the event, advising of the commencement and latest conclusion times, and will further advise the Communications Provider when the Scheduled Outage Time has concluded.
Where Scheduled Outage Time is required over consecutive days BT will, where reasonably practicable, arrange such scheduled downtime to occur during the weekend period.
More Definitions of Outage Time
Outage Time means the duration of an Outage.
Outage Time means the cumulative time for all Tickets opened by Telstra in any month for an objective criterion. Outage Time commences as of the time indicated by Telstra’s trouble ticket system and terminates at such time as the Service is restored completely. Outage Time excludes time attributable to excused Outages or Outages of the types described in Clause 3.4.
Outage Time means the total hours of failure of 95% or greater of your units of electrical power or internet connectivity of each month, excluding mandatory and contracted curtailments by the grid operator which, for the avoidance of doubt, include the 6 hours on weekdays where the data center is idle. For the avoidance of doubt, an Outage Time does not include any outage described in Section 8 hereof.
Outage Time is the number of 5 minute periods during which the Chatitive Service API was unavailable to Customer (according to third party performance and monitoring services contracted by Chatitive) or, where applicable, its customers or end users, during the calendar month, aggregated to a total number of minutes (e.g. four 5 minute periods = 20 minutes of Outage Time). Outage Time does not include Excluded Time. Scheduled Maintenance Chatitive will endeavor to carry out maintenance work that may affect the availability of the Chatitive Services between 12:00 am PT – 5:00 am PT. Chatitive will endeavor to provide notice to Customer in advance of such maintenance work. Credits If Chatitive does not meet the Availability Objective in a particular month, Customer will be entitled to service credits equal to the percentage of the billing for that month (“Service Credit”) as follows: Availability Objective Service Credit < 99.9 10% < 95.0 20% Service Credits will be issued for use against a future invoice only. Chatitive will not provide refunds or cash value. Service Credits may not be transferred. In order to apply a Service Credit described above, Customer must send a support ticket to Chatitive within thirty days from the time Customer becomes eligible to receive a Service Credit requesting to apply the Service Credit to the following month’s invoice. The support ticket must include “Service Credit Claim” as the subject of the ticket. The support ticket must also include the dates and times for the Outage Time and a calculation of the Availability Objective, as well as any applicable information documenting the Outage Time. Service Credits cannot be rolled over to subsequent months.
Outage Time is the measure of time of the Outage, calculated from the time the Service becomes unavailable to the time full functionality is restored, as determined by iConnect's monitoring facilities
Outage Time is the number of minutes that the Voice Platform was unavailable to Partner or, where applicable, its Authorized Users or other End Users, during the calendar month. This period commences from the point the outage is reported by the Partner to Qunifi, detailing affected users. Outage Time does not include Excluded Time or the failure of an individual End User device.
Outage Time is determined on a month basis on cumulative CUSTOMER reported trouble tickets for outage that have been confirmed by DIGIPHIL trouble ticket system. Outage Time commences as of the time indicated by DIGIPHIL trouble ticket system and terminates at such time as CUSTOMER is again able to use the Service (either in the original path or, if any, in any re-routed path) but will exclude time attributable to outages of the type described in Clause3.3.