Outage Time definition
Examples of Outage Time in a sentence
Each minute of Unplanned Outage Time subtracts from the available Monthly Planned Outage Time up to 4 hours.
If it is mutually determined to be a VNDS problem, the issue will become part of the Unplanned Outage Time.
Most Scheduled Maintenance periods are automated and configurable in the Service; they may or may not generate an Outage Time, and are conducted: • Every week, for environmental updates such as security patches; • Every month, for Software updates.
Once EPB Fiber Optics verifies that the actual Service Level Standards are below the committed levels in any given billing month, EPB Fiber Optics will calculate the cumulative total Outage Time for the specific billing month and will issue a service credit (“Service Credit”) to Customer that will appear on Customer’s monthly invoice.
Outage Time does not include outages of less than 60 seconds duration, or time attributed to Customer’s delay in responding to requests from EPB Fiber Optics for assistance to repair an outage.