System Support Services Sample Clauses

System Support Services. The Vendor will provide the specified support services for the operation, maintenance and repair of the System and all Products to the extent set forth herein below and at the Annual Release Maintenance Fees.
System Support Services. A. Either party may terminate this Agreement, in whole or in part, and without need for cause, by giving 30 day written notice stating the extent and effective date of termination.
System Support Services a. Vendor shall provide the following System Support Services: • Monitoring of all Machines and Third Party Software on a daily basis for potential problems. • Providing timely response to problems and questions reported by Customer. • Performing ongoing capacity planning and performance monitoring activities. • Making recommendations for short term and long term improved system performance. 28 • Trouble Shooting and implementing solutions to Third Party Software problems. • Coordinating problem diagnosis and providing correction in the event application problems or Viruses occur, at Customer’s expense if such Virus was introduced into its systems, intentionally or not, by Vendor or any of its employees or subcontractors. • Performing RACF security administration for TSO sign on and other administrations consistent with those performed prior to the Effective Date. • Performing disaster recovery transition procedures set forth in Exhibit 11. • Performing system database administration function.
System Support Services. During the term of the License, the provisions of this article apply;
System Support Services. 3.2.3.1 Provide in-person support within 12 hours, where necessary, to lead Software super users.
System Support Services. 6.1. We will provide the support services to you as outlined in Schedule 1 (“Support Services Terms”), using all reasonable efforts to do so in accordance with the service levels set out therein.
System Support Services. The Vendor will provide the specified ----------------------- System support services for the operation, maintenance and/or repair of the System and all Products to the extent set forth herein below and at the prices set forth on Schedule 3.
System Support Services. Upon Sprint's request, Supplier will perform the System support services ("System Support Services") in accordance with the requirements set forth in Schedule 38.1. Sprint or its System Integrator will obtain either Tier II or Tier III System Support Services from Supplier for each System for a period of at least one year from Substantial Completion of such System. Sprint will provide Supplier written notice of Sprint's intent to continue or discontinue System Support Services. Such notice shall be provided 30 days in advance of the requested date of termination of the System Support Services. Sprint will designate in its request whether Sprint is requesting Tier II or Tier III System Support Services. If Sprint is requesting Tier II System Support Services, Supplier will follow the procedures in Schedule 38.1. If Sprint is requesting Tier III System Support Services, Supplier will follow the procedures in Schedule 38.1 only after Sprint's System Integrator has used reasonable efforts to identify the nature of the problem, and using commercially reasonable efforts, has or will be unable to provide a resolution. Supplier will provide for each System, at no additional cost to Sprint, System Support Services for a period of 90 days following Substantial Completion of such System.
System Support Services. This Agreement is made between the Licensor and the Licensee for the provision of support and maintenance of the Licensed Applications in operation as defined in the Technical Documentation on the Designated System in exchange for the Support Fee from the Commencement Date and terminating on the Termination Date on the declared Licensed Applications as defined above. All new program code, patches, upgrades, new releases or versions, updates, electronic or telephone support for the Designated System and Infrastructure, Software Materials and Technical Documentation will be provided through this agreement.

Related to System Support Services

  • Technical Support Services 2.1 The strategic consulting services (the "Services"): Party A engages Party B to provide to Party A the strategic consulting services specified in Exhibit 1 attached hereto ("Exhibit 1") from the execution date of this Agreement.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund: § Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; · OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state); § Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations. § Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • PROGRAM SERVICES a) Personalized Care Practice agrees to provide to Program Member certain enhancements and amenities to professional medical services to be rendered by Personalized Care Practice to Program Member, as further described in Schedule 1 to these Terms. Upon prior written notice to Program Member, Personalized Care Practice may add or modify the Program Services set forth in Schedule 1, as reasonably necessary, and subject to such additional fees and/or terms and conditions as may be reasonably necessary.

  • Hosting Services GSI shall load the Web site onto server(s) that are connected to the Internet and readily accessible via the Web through use of the Domain Names. GSI shall ensure that the Web site is functional and ready to process transactions in a reasonably efficient manner.

  • Customer Services Provide services and systems dedicated to customer service, including billing, remittance, credit, collections, customer relations, call centers, energy conservation support and metering.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • Cloud Services If You would like to deploy Cloud Services, We grant You and Your Affiliates a non-exclusive, non-transferable, worldwide right to authorize individuals solely within Your and Your Affiliates’ organization (“Users”) to access or exchange data via the Cloud Services during the Term (as defined in Section 8 below), but only for Your own internal business purposes and subject to the terms and conditions of this Agreement and terms associated with the specific Cloud Services contained in the Order and applicable schedule(s). We are not responsible for web pages or servers that are not owned or controlled by Us, even if linked to (including via application programming interfaces) the Cloud Service. We do not endorse any sites on the Internet that are linked through the Cloud Service; such links are provided to You and your Users only as a convenience. In addition, certain third-party providers of ancillary software, hardware or services may require Your agreement to additional or different licence or other terms prior to Your or Your Users’ use of or access to such software, hardware or services. Cloud Services offerings may include a limited-use subscription to on- premise Software as described in the applicable schedule(s), and use of such Software must comply with all licence terms. Under no circumstances may the Cloud Services be used for any illegal or illicit purpose in any geography where the Cloud Services are used. You must: (i) protect the secrecy of Your authorized user IDs and passwords; (ii) notify Us immediately of any unauthorized use of any user ID or password or any other known or suspected breach of security; and (iii) report to Us immediately and use reasonable efforts to stop any copying or distribution of content not authorized by Us. You agree that anyone who inputs a valid user ID and password will be deemed an appropriate User unless and until You notify Us otherwise in writing. Any individual User who has violated this Section may have its account suspended.

  • Education Services 1.1 Catholic education is intrinsic to the mission of the Church. It is one means by which the Church fulfils its role in assisting people to discover and embrace the fullness of life in Christ. Catholic schools offer a broad, comprehensive curriculum imbued with an authentic Catholic understanding of Christ and his teaching, as well as a lived appreciation of membership of the Catholic Church. Melbourne Archdiocese Catholic Schools Ltd (MACS) governs the operation of MACS schools and owns, governs and operates the School.