Customer Service and Billing Sample Clauses

Customer Service and Billing. The Vendor {Contractor} shall ensure that it has in place the customer service staff required to bill the Using Agency accounts and receive and post payments in a timely and accurate manner, and shall designate a customer service representative to respond to questions and problems raised by the Using Agency. The Vendor {Contractor} shall provide assistance to the Using Agency in connection with administration of the Using Agency accounts being served by the Vendor {Contractor} under this PPA. Such assistance shall include, at a minimum, sharing of information and data in order to respond to customer inquiries; as well as cooperating to resolve customer problems.
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Customer Service and Billing. Service Company may provide customer service and billing services, including live and automated telephone service to customers, non-telephonic services (including regular mail, facsimile, e-mail and Internet based), rendering of periodic bills and notices to customers, collections, assisting customers with water service changes, resolving customer disputes, work order distribution, remittance processing and data input to the customer information system.
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Customer Service and Billing. Be responsible for all customer service, technical support, billing, credit card authorization and processing associated with the sale of Premium Features; and (h)
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Customer Service and Billing. Service Company may provide customer service and billing services to Aqua, including live and automated telephone service to customers, non- telephonic services (including regular mail, facsimile, e-mail and Internet based), rendering of periodic bills and notices to customers based on Aqua’s tariffs, collections, assisting customers with water service changes, resolving customer disputes, work order distribution, remittance processing and data input to the customer information system.
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Customer Service and Billing. Be responsible for all customer service, technical support, billing, credit card authorization and processing associated with the Banks Home Page and the sale of Boutique Merchandise; and
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Customer Service and Billing. (A) Customer acknowledges and agrees that it shall provide all billing, inquiry, and customer service to its own customers or end-users (the "End-Users"). Qwest shall only be obligated to provide customer service and services to Customer.
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Customer Service and Billing. The CONTRACTOR shall provide customer service and billing services for all Service Recipients. This service shall be provided at no additional charge to the CITY or the rate payers.
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Customer Service and Billing. The Contractor shall be responsible for providing all customer service functions, including: answering Customer telephone calls and e-mail requests, informing Customers of current services and charges, handling Customer subscriptions and cancellations, receiving and resolving Customer complaints, dispatching Drop-Box Containers and special collections, correlating service levels to current invoices, all Customer billing, and maintaining and regularly updating a user-friendly website. These functions shall be provided at the Contractor’s sole cost, with such costs included in the Customer charges (see Attachment B).
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Customer Service and Billing 
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Related to Customer Service and Billing

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Care a) Contractor shall comply with the applicable requirements of the Americans with Disabilities Act and provide culturally competent customer service to all Covered California Enrollees in accordance with the applicable provisions of 45 C.F.R. § 155.205 and § 155.210, which refer to consumer assistance tools and the provision of culturally and linguistically appropriate information and related products.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Customer The agency or eligible user that purchases commodities or contractual services pursuant to the Contract.

  • Contractor Services Emerald has contracted, on an exclusive basis, with official contractors to provide certain services for the Event. Service companies other than the official contractors will not be allowed to perform any of these exclusive services. Non-exclusive services may be performed by exhibitor-appointed contractors (“EACs”) within certain guidelines. Please refer to the Exhibitor Service Manual for a listing of exclusive services and EAC guidelines.

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