Customer Care Services Sample Clauses

Customer Care Services. 29.1 General Party B will be responsible for providing all direct customer care services to the Customers in relation to the Alternative Roaming Provider Services. A Customer should contact the customer care services of Party B when roaming within the service footprint of the Alternative Roaming Provider Services. In the event that Party B needs to refer the Customer to the Domestic Service Provider’s customer care services, then Party B will need to raise a ticket as set out in Schedule 3 with the Customer’s personal details and the description of the incident. However, primary responsibility for customer care remains with Party B.
Sample 1
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Customer Care Services. Provide complete customer care services including a customer information system and data base administration, customer service centers, meter reading and billing, credit and collections, customer communications, cash remittance processing, administrative and technical support, quality assurance and training and other customer billing services. Provide services and advice on matters relating to the methods and practices of customer relations.
Sample 1
Customer Care Services. (i) From and after the Effective Date, EES shall cause to be provided to the Company the Customer Care Services by subcontracting such Services to Computer Sciences Corporation ("CSC"). The Company shall pay EES for all Customer Care Services at EES' cost of providing such Services, which would be charged to the Company based on a pass-through basis.
Sample 1
Customer Care Services. If and as selected by EDIGITAL in Schedule “A,” APL DIRECT shall provide services as described and selected in Schedule “A” to support consumer inquiries regarding EDIGITAL’s sales venues (e.g., website, catalog) and the Products. Such support shall be in the form of a “Call Center” that is staffed with appropriately trained personnel (“Customer Care Services”). APL DIRECT will subcontract for the Customer Care Services with a qualified subcontractor to perform the services described and selected in Schedule “A”.
Sample 1
Customer Care Services. Service Provider’s technical support resources (call centers, website, etc.) shall be available to End Users and SUNCOM Clients for resolution of most Service-related issues. In addition, the Department and SUNCOM Clients will have access to a technical support desk as set forth in Section 6.03 below.
Sample 1
Customer Care Services 
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Related to Customer Care Services

  • Software Services If elected by Customer, the following Software Services will be made available for Customer’s use.

  • Customer Care a) Contractor shall comply with the applicable requirements of the Americans with Disabilities Act and provide culturally competent customer service to all Covered California Enrollees in accordance with the applicable provisions of 45 C.F.R. § 155.205 and § 155.210, which refer to consumer assistance tools and the provision of culturally and linguistically appropriate information and related products.

  • Vision Care Services For purposes of coordination of benefits, vision care services covered under other plans are not considered an allowable expense, as defined in the Coordination of Benefits and Subrogation in Section 7.

  • Voice Services In lieu of any other rates and discounts, Customer will pay fixed per-minute rates ranging from $0.000 to $0.000 for the following Voice Services: Domestic Voice Service: Domestic Outbound Voice Service, including Calling Card and Domestic Inbound Voice Service based on origination and termination type. Data Services: Access:

  • Hospice Services Services are available for a Member whose Attending Physician has determined the Member's illness will result in a remaining life span of six months or less.

  • Core Services The Company agrees to provide those Core Services to the Municipality as set forth in Schedule “A” and further agrees to the process contained in Schedule “A”.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Verizon OSS Services Access to Verizon Operations Support Systems functions. The term “Verizon OSS Services” includes, but is not limited to: (a) Verizon’s provision of Reconex Usage Information to Reconex pursuant to Section 8.1.3 below; and, (b) “Verizon OSS Information”, as defined in Section 8.1.4 below.

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

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