Support Desk definition

Support Desk is a resource that provides administrative support and technical support to Authorized Users.
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Support Desk means our support team.
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Support Desk means a unit or section or designated personnel within a public institution that is responsible for providing assistance or support on all technical matters related to e- Government delivery;
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Examples of Support Desk in a sentence

  • Client shall allow only its Designated Users to access the Support Desk Services.

  • Marco will use commercially reasonable efforts to provide a live-call response to all Marco Support Desk Service requests.

  • Providing this information to the Support Desk will assist technicians in their understanding of and troubleshooting Third Party Application Incidents.

  • Marco shall have the right to take all reasonable action it deems appropriate in its sole discretion to audit Designated Users’ status and use of Support Desk Services at such times as Marco reasonably requests.

  • Marco Support Desk Service requests shall contain a detailed description of the problem, Client’s requested timeline for resolution, the nature of any failure, any error/alert or other messages, tasks that were being performed prior to the problem, the name and version of software being used and the desired end result.


More Definitions of Support Desk

Support Desk means NexGen Cyber’s dedicated team of qualified support specialists.
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Support Desk means the technical help desk, from which BCN shall provide Case support to the CUSTOMER.
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Support Desk means the technical help desk, from which Contractor through BCN shall provide Case support to the Ordering Activity.
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Support Desk means the FCS Support website, telephone, and e-mail service, FAQ, and user groups available to Customer.
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Support Desk means the Supplier contact point for initiating a support request and otherwise communicating with Supplier regarding all support issues.
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Support Desk means the helpdesk that you are able to contact to submit service requests, report Incidents
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Support Desk means our service for resolving Incidents arising from the use of the Subscription Services. An Authorized Support User may raise a request to our Support Desk through the provided support portal.
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