Complaint and Procedure Sample Clauses

Complaint and Procedure. The following procedure applies to any complaint relating to psychological harassment:

Complaint and Procedure. Preamble and Principles of Operation The following dispute resolution procedure consists of three steps: a complaint process (Step a Joint Grievance Resolution Committee (Step 2) and an expedited or regular arbitration (Step or These processes will be used by the Parties in order to resolve complaints and grievances submitted by staff, The Society, or Xxxxx Power unless the parties have expressly agreed elsewhere in this Agreement on alternate dispute resolution processes to limit the scope of the procedure. Early discussions and resolutions at the lowest level possible are encouraged because this leads to addressing issues before a grievance is lodged, and are key to maintaining a positive working relationship. The Parties recognize the need to share information and openly discuss options for resolution at all levels of the complaint and grievance process. This is to ensure a common understanding of all the facts and will enhance the chance of a mutually acceptable resolution. It is understood that proposals for settlement discussed during Steps and or during attempts at mediated resolutions, will not prejudice either party at the arbitration stage. This process should have the flexibility to respond to the advantages gained through a approach to dispute resolution. This process is designed to be simple, and understandable for all parties involved. Definitions

Complaint and Procedure. If an employee believesthat has been harassedand/or discriminated against on the basis of a prohibited ground of discrimination the employee may: Tell the person involved as soon as possible how you feel, and request that stop the conduct you find offensive. If you feel uncomfortable approaching the or if the harassment continues, bring the incident forming the basis of the complaint to the attention of the supervisor and/or union representative. In minor cases, not involving repeat incidents, the Home and union agree that the union may try to resolve a harassment or discrimination complaint between bargaining unit employees informally using the CAW Internal Procedure without a full investigation when so requested by the bargaining unit complainant. The outcome of this attempted resolution will be communicated to the Company within ten (IO) days of the initiation of the complaint. In cases and cases involving repeat incidents, the employee shall put her complaint in writing, within ten (IO) working days of the The Home and the Union will conduct separate investigations into the allegations. Upon completion of their separate investigations the parties will meet within ten (1 working days. After such meetingthe parties will communicate their findings to all parties involved. If there is no resolution at this stage the complainant may take the issue up with a grievance, which will start at Step Caressant Care and CAW-Canada agree they will jointly implement a written process and policy to ensure joint responsibility under the Human Rights Code.