Third Party Software and Other Intellectual Property Sample Clauses

Third Party Software and Other Intellectual Property. (Use either Part A or Part B below):
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Third Party Software and Other Intellectual Property. None. EXHIBIT C – CONTRACTOR’S SERVICE LEVEL AGREEMENT (SLA) AND END- USER LICENSE AGREEMENT (XXXX) SERVICE LEVEL AGREEMENT (SLA) FOR WARRANTY PERIOD AND POST WARRANTY MAINTENANCE AND SUPPORT The Offeror must submit its service level agreement (SLA) for its proposed NG-911 systems and related hardware, software, and services in this section. If there is language in the SLA that is not advantageous to the State of New Mexico and/or language that conflicts with this Agreement, State of New Mexico’s Statute (NMSA), and Regulations (NMAC), and/or policy, the State of New Mexico’s language will take precedence. URL links will be allowed in the Offeror’s response for this requirement. The Voice Products Customer Service Plan ensures the continuity of operations and regular/routine maintenance. The goal of the Customer Service Plan is to ensure increasingly better service through the real-time adoption of process improvements and supporting technologies that focus on timeliness, accuracy and responsiveness. The Customer Service Plan incorporates a support request system, reporting, diagnostics, analytics and communication tools. Voice Products Inc./WestTel International are committed to providing a quality customer experience through continuous improvement of service delivery across all process steps and elements. The following outlines the general process steps associated with any serviceable event: Enhance Customer Communications Voice Products will partner with New Mexico to identify key personnel and resources which must be kept aware of all service and maintenance activities. These individuals may include: • Dispatchers • Shift Supervisors • Comm Center Director • Police Department Resources • Sheriff’s Office Resources Low awareness of service and maintenance activities has been identified as a recurring issue within public safety communications. As a result, this list of key personnel and resources will be updated regularly and all parties on the list are typically notified of planned serviceable events. The method of notification will be determined in conjunction with the jurisdictions. Scheduling Routine/Regular Maintenance - Serviceable Events Voice Products understands the Public Safety Maintenance windows and associated notification processes. As a standard, maintenance and service events are planned for Monday through Thursday between the hours of 11 PM and 5 AM local time. However, Voice Products will work with the New Mexico PSAPs to define the Pub...

Related to Third Party Software and Other Intellectual Property

  • Inventions and Other Intellectual Property 14.1 The parties foresee that the Executive may make inventions or create other intellectual property in the course of his duties for the Company and agree that in this respect the Executive has a special responsibility to further the interests of the Company and the Group Companies.

  • Other Intellectual Property Joint ownership; exceptions

  • Intellectual Property; Software (a) Schedule 4.12 contains a list and description (showing in each case any product, device, process, service, business or publication covered thereby, the registered or other owner, expiration date and number, if any) of all Copyrights, Patent Rights and Trademarks owned by, licensed to or used by the Company.

  • COPYRIGHT, PATENTS AND OTHER PROPRIETARY RIGHTS 11.1 Except as is otherwise expressly provided in writing in the Contract, the UNDP shall be entitled to all intellectual property and other proprietary rights including, but not limited to, patents, copyrights, and trademarks, with regard to products, processes, inventions, ideas, know-how, or documents and other materials which the Contractor has developed for the UNDP under the Contract and which bear a direct relation to or are produced or prepared or collected in consequence of, or during the course of, the performance of the Contract, and the Contractor acknowledges and agrees that such products, documents and other materials constitute works made for hire for the UNDP.

  • Third Party Software 1. The Software may contain third party software that requires and/or additional terms and conditions. Such required third party software notices and/or additional terms and conditions are located at xxxx://xxx.xxxxxxxxx.xxx/thirdparty/index.html and are made a part of and incorporated by reference into this XXXX. By accepting this XXXX, You are also accepting the additional terms and conditions, if any, set forth therein.

  • INTELLECTUAL PROPERTY RIGHTS - DATA RIGHTS A. Data produced under this Annex which is subject to paragraph C. of the Intellectual Property Rights - Data Rights Article of the Umbrella Agreement will be protected for the period of one year.

  • Intellectual Property, etc Each of Holdings and each of its Subsidiaries owns or has the right to use all domestic and foreign patents, trademarks, permits, domain names, service marks, trade names, copyrights, licenses, franchises, inventions, trade secrets, proprietary information and know-how of any type, whether or not written (including, but not limited to, rights in computer programs and databases) and formulas, or other rights with respect to the foregoing, and has obtained assignments of all leases, licenses and other rights of whatever nature, in each case necessary for the conduct of its business, without any known conflict with the rights of others which, or the failure to obtain which, as the case may be, individually or in the aggregate, has had, or could reasonably be expected to have, a Material Adverse Effect.

  • Software Licenses Seller has all necessary licenses to use all material third-party software used in connection with the Purchased Assets, and to Sellers’ knowledge, Sellers’ use of third-party software does not infringe the rights of any Person or Entity.

  • Intellectual Property Matters A. Definitions

  • Intellectual Property Licenses Notwithstanding anything to the contrary contained in the TSA, and except as otherwise provided in Section 5.13 of the SPA, it shall be the responsibility of the Receiving Party (at the Receiving Party’s sole cost and expense) to obtain all licenses associated with the use of third party intellectual property, including but not limited to copyrights (e.g., software), trademarks and patents (and/or consents and extensions relating to such licenses), if any, necessary for the provision of Services to the Receiving Party during the Term. The Service Provider agrees to use commercially reasonable efforts to assist the Receiving Party in its negotiations with any licensors from whom the Receiving Party may require such a license (or consent or extension) during the Term. In the event the Receiving Party is unable to obtain a necessary license, consent or extension, the Services related to such license shall be removed from the scope of the TSA, without a reduction in fees or payments owed by the Receiving Party under the TSA. In all events, and in addition to (and not in limitation of) any similar rights that the Service Provider may have under the TSA, the Receiving Party shall indemnify, defend and hold the Service Provider harmless from and against any actions, liabilities and/or claims relating to the licenses and the license matters discussed in this provision. The Receiving Party’s obligation to pay any fees under this Section 1.5 shall apply whether or not such claims for fees arise from the Receiving Party’s continued or past access to or benefit from third party intellectual property. The Receiving Party also acknowledges the Service Provider’s right to initiate discussion with third party licensors that may involve the Receiving Party’s use of intellectual property. All negotiated agreements with third party licensors for the future use of or rights to intellectual property and associated services shall be at the cost of the Service Provider, provided that the Receiving Party shall bear the cost of incremental third party use fees which are specifically identified in the agreements with the third party licensors and which relate solely to the Receiving Party’s use (“Incremental License Fees”). Such Incremental License Fees shall be approved in advance in writing by the Receiving Party, which approval shall not be unreasonably withheld or delayed.

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