Hardware Replacement. Unless otherwise agreed upon, replacement of System computers, printers, bar code readers, touch screen monitors and standard monitors after the initial warranty term are the responsibility of the Customer. Subject to the terms of this Agreement, Swisslog will assist with the configuration of replaced hardware as long as valid backups have been maintained.
Hardware Replacement. For Customers covered under Hardware Support, Check Point will use commercially reasonable efforts to provide Hardware replacement in accordance with the terms set forth in Section 4 HARDWARE REPLACEMENT.
Hardware Replacement. If advance replacement of a defective Product is included in the applicable Support Description, Customer must return the defective Product according to Vendor’s then-current return-material authorization process to the location designated by Vendor and within the time period specified by Vendor (or within 30 days of the date on which the replacement Product is shipped, if no time period is specified). Hardware returns that are improperly packaged or do not include the required information (including RMA number) maybe refused and returned to the Customer at its expense. Vendor may invoice Customer for the then-current list price of any Product not returned to Vendor within the required time. Customer is responsible for removing all information and data that Customer has stored on any memory, including but not limited to hard disk drives and solid state drives (“drives”) before Customer returns the drives for repair or replacement. Customer is responsible for ensuring that it removes any kind of removable media (e.g., tapes) prior to returning any drives. Vendor may utilize new or refurbished parts to replace hardware. Refurbished parts will be “like new” according to standards set by Vendor.
Hardware Replacement. If Customer has purchased a Hardware Replacement Support Plan, then ICT Networks will provide replacement part(s) to Customer in accordance with the Hardware Replacement Support Plan selected by Customer and include a return kit with each replacement part. Provided in each return kit will be a return instruction sheet, prepaid air bill, and a reprinted return label, as applicable. Customer must follow the return instructions to return the defective Hardware or parts within 10 business days of failure or pay the purchase price of replacement parts for any Hardware.
Hardware Replacement. If End User has purchased a Hardware Replacement Support Plan, then Pulse Secure will provide replacement part(s) to End User in accordance with the Hardware Replacement Support Plan selected by End User and include a return kit with each replacement part. Provided in each return kit will be a return instruction sheet, prepaid air bill, and a reprinted return label, as applicable. End User must follow the return instructions to return the defective Hardware or parts within ten (10) Business Days of failure or pay the purchase price of replacement parts for any Hardware.
Hardware Replacement. SanDisk will replace defective hardware Products pursuant to the applicable warranty and Return Material Authorization (”RMA”) terms. If advance replacement shipment is provided under the applicable Support Plan, Customer must return the defective Products following the RMA instructions within thirty (30) days of advance replacement shipment. If Products returned are not received within 30 days of advance replacement shipments, SanDisk reserves the right to invoice Customer at the then-current list price. Additional Hardware Replacement Support Services are described in the applicable Support Plan and may be purchased.
Hardware Replacement. If End User has purchased a Hardware Replacement Support Plan, then Juniper Networks will provide replacement part(s) to End User in accordance with the Hardware Replacement Support Plan selected by End User and include a return kit with each replacement part. Provided in each return kit will be a return instruction sheet, prepaid air xxxx, and a reprinted return label, as applicable. End User must follow the return instructions to return the defective Hardware or parts within 10 business days of failure or pay the purchase price of replacement parts for any Hardware.
Hardware Replacement. HealthLink will use industry standard practices to determine whether server hardware is functioning properly and will replace non-functioning hardware with similarly functioning hardware. HealthLink shall use commercially reasonable efforts to organise hardware replacement within twenty four (24) hours from the time the problem is identified.
Hardware Replacement. If Customer has purchased a Hardware Replacement Support Plan, then Juniper Networks will provide replacement part(s) to Customer in accordance with the Hardware Replacement Support Plan selected by Customer and include a return kit with each replacement part. Provided in each return kit will be a return instruction sheet, prepaid air bill, and a reprinted return label, as applicable. Customer must follow the return instructions to return the defective Hardware or parts within 10 business days of failure or pay the purchase price of replacement parts for any Hardware.
Hardware Replacement. Xxxxxxxxxx.xxx will use commercially reasonable efforts to replace failed hardware and hardware components located within Xxxxxxxxxx.xxx’s data center at a service level of two hours after Xxxxxxxxxx.xxx verifies Customer’s notification of a hardware failure. This response period does not include time required to reload the operating system or applications. If the installation does not meet this service level, Customer will be eligible for SLA credits as provided in Table A below for the future fees directly related to the hardware if the Customer follows the approved procedure. Table A: Hardware Replacement Response Period SLA Credit 2 hours or less N/A 2.1 to 6 hours 20% 6.1 to 10 hours 40% 10.1 to 14 hours 60% 14.1 to 18 hours 80% 18 hours + 100%
