Task Order Requests. Task Order Requests (TOR) will be issued by the OCO and will define the place of performance. Also included will be the Statement of Work (SOW) that describes the technical requirements for deliverable products, performance standards, and acceptance criteria. This request also will include customer benchmarks (as applicable), and performance requirements in detail, sufficient to permit accurate estimation of cost, work hours, computer time, other resources, a schedule, completion date, and the total price. The contractor may be required to commit to a Service Level Agreement. (See G.3.1.1 Fair Opportunity)
Task Order Requests. Any Services must be authorized in writing in a form mutually agreed by the Vendor and the Director of Procurement and describing with particularity the Services to be provided by Vendor, together with any applicable specifications, a timetable for delivery, and other specific commercial terms regarding such work to be performed by Vendor, including the applicable fees (“Task Order”). A Task Order may incorporate by reference other documents, including any documentation which pre-qualifies the Vendor to perform the applicable services (“Statement of Requirements”) (or portions thereof) and/or Vendor’s prequalification questionnaire. During the Term of the Agreement, the PBC may issue one or more requests or solicitations for specific Services to be performed under the Agreement on a subsequent phase of the Project or relating to Services to be performed in connection with a User Project (each a “Task Order Request”). Each such Task Order Request must specifically reference the Agreement, identify the Phase of the Project, the User Project or a new phase of the Project, describe the specific Services to be performed under such Task Order, together with the desired completion date and any other particulars of Services to be performed. Upon receipt of a Task Order Request, Vendor must respond by the response time indicated in the Task Order Request (or the time mutually agreed upon by the Parties in writing), by proposing a time schedule, budget, Deliverables, a list of Key Employees who will deliver Services under such Task Order and any other requirements listed in the Task Order Request, all of which must conform to the terms of the Task Order Request and the terms and conditions of this Agreement (each a “Task Order Proposal”). Vendor must not respond to any Task Order Request not approved in writing by the Director of Procurement. Any costs associated with the preparation of such Task Order Proposals are not compensable under the Agreement and the PBC is not liable for any such costs.
