of Networx Universal RFP. GCI shall provide competitive pricing to Verizon. GCI shall comply with the Pricing Structure outlined in Section B.3.2.3-1 to 5, B.2.4.1.3.1-3, and B.2.7.3.3-3 of the Networx RFPs. Broadband Cable High Speed Access (Optional)
of Networx Universal RFP. GCI shall offer a technical solution which meets the requirements of GSA’s Networx Universal and Enterprise RFPs (heretofore referred to as Networx RFPs) Section C.2.6.1, Networx Combined Services, as well as provide pricing in the structure provided for in Section B.2.6.2 of the Networx RFPs, limited to Alaska. If GCI does not provide any of the services described in Section C.2.6.1, then it will be GCI’s responsibility to identify a teaming partner or solution to meet all of the requirements in Section C.2.6.1 as it relates to Networx Combined Services, as it pertains to Alaska coverage. This includes: · Providing CS Service transport between the subscribing Networx Agency’s Service Delivery Point (SDP) and the GCI trunking interface point to Verizon’s POP in Seattle. · Installing and maintaining Service Enabling Device(s) that may be ordered for the subscribing Agency’s SDP. · Responding to Verizon trouble tickets reported to Verizon’s Help Desk.
of Networx Universal RFP. GCI shall describe how it will provide all of the interfaces identified in Section C.2.2.1.3.1 (Voice Service) of the Networx RFPs that were bid by Verizon (note: support for the optional OC-1 interface was not proposed and the E1 and E3 interfaces are not applicable to GCI).
of Networx Universal RFP. GCI shall provide competitive pricing to Verizon. GCI shall comply with the Pricing Structure outlined in Section B.2.6.2 of the Networx RFPs. Combined Services (CS) The technical requirements for Combined Services (CS) are specified in Section C.2.6.1. CS Pricing Structure The price structure for CS shall comprise the following elements:
of Networx Universal RFP. None. The Agency can specify and request performance metrics in their Statement Of Work. Service Quality and Performance Metrics Volume I, Section 5.10.2.1 of Networx Universal Contract GCI shall work closely with each subscribing Agency to establish the appropriate KPIs and AQLs for each CSDES task order and its corresponding solution. Each SOW shall define the specific KPIs and AQLs that must be adhered to in order to complete a particular task. Monitoring and Measuring KPIs and AQLs Volume I, Section 5.10.2.2 of Networx Universal Contract Many of Verizon’s government and commercial contracts are performance-based, operating under SLAs that include AQLs in the KPIs. When CSDES tasks are identified based on unique Agency requirements and SOWs in the future, GCI shall work closely with the corresponding Agency customer to establish the appropriate KPIs and AQLs for each CSDES task order and its corresponding solution. Whenever appropriate, GCI shall propose AQLs that exceed the requirements of a particular task order SOW. In all cases, GCI shall adhere to basic fundamental principles to develop the AQLs for all KPIs. Service Performance and Quality Verification Volume I, Section 5.10.2.3 of Networx Universal Contract GCI will assess, validate, and verify their CSDES service levels against the KPIs and AQLs for each task order and its solution. Working in collaboration with each client, GCI will define standard inspection criteria for the products of each activity and plan. GCI quality management process checks selected inspected products in two phases for compliance against standards before they are used as the basis of further development. GCI will also schedule peer inspections for design work products to ensure that the design is understandable, consistent, complete, and compliant with applicable standards. Traceability matrices are used to show that the design accounts for each business function and software requirement. In addition, tested modules and associated test results are examined or inspected before the module is used as the basis of further development. We also validate the efficacy of the tested end product and the associated documentation that is produced with the exercise. Documentation is evaluated by using it to train
of Networx Universal RFP. The performance levels and acceptable quality level (AQL) of key performance indicators (KPIs) for Private Line Service circuits in Section C.2.5.1.4.1 are mandatory unless marked optional: Table 7.2-1. Private Line Service Performance Metrics Key Performance Indicator (KPI) Service Level Performance Standard (Threshold) Acceptable Quality Level (AQL) How Measured Availability Routine 99.8% >99.8% See Note 1 (POP-to-POP) Critical 99.98% >99.98% (Optional) Availability Routine 99.4% >99.4% (SDP-to-SDP) Critical 99.98% >99.98% Time to Restore With Dispatch 8 hours < 8 hours See Note 2 Without Dispatch 4 hours < 4 hours Notes:
of Networx Universal RFP. GCI shall describe how it will provide all of the interfaces identified in Section C.2.7.3.3 of the Networx RFPs. NBIP-VPNS Interfaces GCI will comply with all applicable interfaces required for NBIP-VPNS, as follows: The User-to-Network-Interfaces (UNI) at the SDP, as defined in Section C.2.7.3.3.1 for Intranet and Extranet VPNs are mandatory, as required in J.2.1, J.2.2, and J.2.3 for Geographic Coverage, unless marked optional. Table 6.1-1. Interface for Intranet and Extranet Network-Based IP VPNs UNI Type Interface/Access Type Network-Side Interface Protocol Type (See Note 1) 1 Ethernet Interface 1. 1 Mbps up to 1 GbE (Gigabit Ethernet) 2. 10 GbE (Optional) IPv4/v6 over Ethernet 2 Private Line Service 1. DS0 2. Fractional T1 IPv4/v6 over PLS 230
of Networx Universal RFP. GCI shall describe how it will provide all of the features identified in section C.2.7.3.2, of the Networx RFP. GCI shall also price the required features per B 2.7.3.4-1 & and provide in the required format. NBIP-VPNS Features
