Time to Restore definition

Time to Restore means the elapsed time between (i) the time that Customer reports a problem to Vendor with respect to the Services (or the time that Vendor otherwise becomes aware of such a problem), until (ii) the moment that the affected Services are restored to normal operations in accordance with applicable Service Levels, Acceptance Criteria and Specifications. "Mean Time to Restore" for a calendar month shall mean the average of all times corresponding to Time To Repair during such calendar month. "Mean Maximum Time to Restore" for a calendar month shall mean the average of all of the maximum times corresponding to [*Material Omitted and Separately Filed Under an Application for Confidential Treatment] during such [*Material Omitted and Separately Filed Under an Application for Confidential Treatment] plus the [*Material Omitted and Separately Filed Under an Application for Confidential Treatment]. Vendor will not close any problem ticket associated with a particular problem until the appropriate Customer CONFIDENTIAL TREATMENT REQUESTED representative and a Vendor representative agree that such problem ticket may be closed.

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Time to Restore. (“TTR”) is the elapsed time to restore any individual case of interrupted Service(s) during the course of a month.

Time to Restore. The mean time to restore all trouble tickets opened through the Licensor's Strategic Alliance Help Desk will be less than two hours.

Examples of Time to Restore in a sentence

Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of equipment and cable outages.
Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of cable outages.
If the GCSC confirms an Outage, upon receipt of Customer's call regarding the Incident, the time during which the Mean Time to Restore Service is measured will start as of the receipt of Customer's call by the GCSC and will end when the GCSC notifies Customer that Business Talk has been restored.
If FWC does not meet this performance objective in any given calendar month, Client will be eligible for an MIS Site Availability/Time to Restore SLA credit for each Outage equal to the product of Client’s total discounted Covered MIS Monthly Charges for the affected MIS Ports by a percentage based on the duration of (Time to Restore) the Outage, as set forth in the MIS Site Availability/Time to Restore SLA Credit Table below (“Service Credit”).
Tickets that are received and clearly identified as Service Incident Severity Levels 1, 2, 3 and 4 in the Ticket Subject are verified within a mean time of 6 hours of submission with basic support plans and if confirmed as Severity Levels 1, 2, 3 and 4 issues, are responded to within the timeframe noted in Time to Restore.

More Definitions of Time to Restore

Time to Restore means the elapsed time between (i) the time that Customer reports a problem to Vendor with respect to the Services (or the time that Vendor otherwise becomes aware of such a problem), until (ii) the moment that the affected Services are restored to normal operations in accordance with applicable Service Levels, Acceptance Criteria and Specifications. "Mean Time to Restore" for a calendar month shall mean the average of all times corresponding to Time To Repair during such calendar month. "Mean Maximum Time to Restore" for a calendar month shall mean the [*Material Omitted and Separately Filed Under an Application for Confidential Treatment]. Vendor will not close any problem ticket associated with a particular problem until the appropriate Customer representative and a Vendor representative agree that such problem ticket may be closed.

Time to Restore has the meaning set forth in Schedule 2.6(a).

Time to Restore. The mean time to repair represents the sum of the total Outages period per hour divided by several tickets/faults during consecutive 90 calendar days.

Time to Restore begins when the CUSTOMER reports the trouble and releases the affected components to AT&T and ends when AT&T notifies the CUSTOMER that the problem has been resolved and the components are available to the CUSTOMER to use.

Time to Restore means the timeframe within which Rectification is provided, calculated from the moment of reporting of a Defect/Fault and excluding any time the Customer and/or third parties for who LeanIX is not responsible delay necessary cooperation with Rectification.

Time to Restore means the target time to restore specified for each Component;

Time to Restore means the target time to restore specified in Appendix B for each Component;