Escalation Contacts. The people listed below are the Escalation Contacts for this contract Contact Name Title Phone Number Email Address Location Escalation Contacts are used to inform all relevant stakeholders within the Customer business hierarchy of the status of P1 Incidents. The proliferation of this information will take the form of automated emails. Escalation Contacts will also possess the authority to approve emergency changes should they be required.
Escalation Contacts. Both Travelport and Orbitz will provide escalation contacts via either email or telephone or both to be utilized to assist with issues, notifications, prioritization and other tasks as needed during Outage or impairment situations. This should be used solely for this purpose and other channels and contact information will be shared for non-critical or business related communications. Such information will be updated and kept current as appropriate.
Escalation Contacts. Customer’s account will be monitored by the applicable Territory Manager and Regional Service Manager. In addition, Customer may use the following escalation list if Provider’s response time exceeds 36 hours: first to the Technical Support Manager or Regional Service Manager, as applicable, then to the Director of Field Services, then to the Executive Director, Service.
Escalation Contacts. In the unlikely event the client needs to escalate an issue, please contact one of the following people. 1st level Xxxxx Xxxxxxx – Support Manager xxxxx.xxxxxxx@xxxxxxxxxx.xxx 2nd Level Xxxx Xxxxxxxxxx – Professional Services Director xxxx.xxxxxxxxxx@xxxxxxxxxx.xxx
Escalation Contacts. The escalation contacts are listed in the relevant section of the Communications Portal. It is expected the Escalation Level 2 contacts to be at managerial level, and the Escalation Level 3 contacts at “C” level or equivalent (e.g., President, General Director). Each escalation contact shall mention an assigned deputy. The Qualified vLEI Issuer has the responsibility to keep their escalation contacts up to date.
Escalation Contacts. 8.2.1 Customer's escalation point's details are: Name Telephone Fax
Escalation Contacts. Each party will nominate a representative who will be the other party's prime point of contact with respect to the performance of the Cloud Services. Each party will further nominate a representative who will serve as a decision-making authority in case of any dispute or escalation that cannot be settled between the primary points of contact within a reasonable period of time.
Escalation Contacts. Voipgate NOC E-Mail: xxx@xxxxxxxx.xxx Tel.: +000 00000000 Xxxx Xxxxxx, CIO E-Mail: xxxxxxx@xxxxxxxx.xxx Tel.: +000 00000000 Mobile: +000 000 000000 Xxxx Xxxxxxx, CEO xxxxxxxx@xxxxxxxx.xxx
Escalation Contacts. 6.1 Both SC and CI are responsible for notifying each other of any service level deficiencies. Notification obligations shall be satisfied by contacting the person(s) referenced below in accordance with the appropriate classification. Each of the parties may change such contact details by written notification to the other. CI: Primary Contact Number: CI Support Line – 400-000-0000 x000; sxxxxxx@xxxxxxxxx.xxx First Emergency Contact: Support Manager – 400-000-0000 x000; sxxxxxx@xxxxxxxxx.xxx Second Emergency Contact: Admin Manager – 400-000-0000 x000; gxxxxxx@xxxxxxxxx.xxx
Escalation Contacts. UBS Escalation Point Telephone Fax E-Mail Supplier’s Escalation Point Telephone Fax E-Mail
