EFFECTS OF SLAMMING Sample Clauses

EFFECTS OF SLAMMING. It is illegal and will not be tolerated by Qwest! - Creates a bad image and adversely affects Qwest's and the Sales Agent/Distributor's reputation. - Takes time to investigate and correct. - If we can get information verified (correct), it will save on: 1. Order rejects 2. Returned mail 3. Time to process valid and accurate orders. - Frustrating experience for the company that was slammed. - Usually the local telephone company levies a charge to make the initial switch to Qwest and then charges again to switch the affected customer back to the original long distance company. Qwest and then the distributor and its sales agents are billed for these costs. These Qwest charges will probably be billed by distributors to their sales agent. This leads to serious consequences for the agent, including termination of the sales agent relationship with Qwest. QWEST AS WELL AS FEDERAL, STATE, AND LOCAL REGULATORY AGENCIES VIEW "SLAMMING" AS A VERY SERIOUS PROBLEM. THE FCC CAN IMPOSE SIGNIFICANT FINES ON A PER VIOLATION BASIS.
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EFFECTS OF SLAMMING. It is illegal and will not be tolerated by Qwest! - Creates a bad image and adversely affects Qwest's and the Sales Agent/Representative's reputation. - Frustrating experience for the subscriber that was slammed. - Takes time to investigate and correct. - If we can get information verified (correct), It will save on: 1. Order rejects 2. Returned mail 3. Time to process valid and accurate orders. - Substantial monetary penalties and costs are assessed against Qwest when a subscriber is improperly switched. These charges are passed back by Qwest to the Representative and/or individual sales agent involved, and all commissions earned on the account will be forfeited. Repeated slamming activity leads to serious consequences for the agent, including termination of the sales agent relationship with Qwest. QWEST AS WELL AS FEDERAL. STATE. AND LOCAL REGULATORY AGENCIES VIEW "SLAMMING11 -------------------------------------------------------------------------------- AS A VERY SERIOUS PROBLEM. THE FCC AND STATES ROUTINELY IMPOSE SIGNIFICANT FINES -------------------------------------------------------------------------------- ON A PER VIOLATION BASIS. ----------------------------- C. HOW A REPRESENTATIVE/REPRESENTATIVE DOING FACE TO FACE SALES CAN PROTECT AGAINST SLAMMING: - You are strongly encouraged to verify information against each new customer's actual telephone xxxx for each LOA. - You must make sure that the person signing the LOA is a person with authority to make decisions for the telephone line(s) to be switched. It is essential that the person signing the LOA have authority to change long distance carriers. Note that children, roommates, receptionists, secretaries and assistants typically do not have the authority to change long distance carriers for the subscriber or company. If the person signing the LOA is different from the person with the actual authority to do so, you should attempt to contact the other person. While this policy might jeopardize some sales orders, it should give you a chance to retain sales by demonstrating your concern and professionalism. - Where possible in face to face sales situations, verify the person's identity and signature against a valid, government-issued ID, such as a driver's license. Note: this procedure is MANDATORY in certain states. - Take your time. Review the LOA for accuracy and legibility, especially the telephone number. Confirm the person's telephone number. - NEVER sign someone else's name on an LOA or any ...
Sample 1
EFFECTS OF SLAMMING. It is illegal and will not be tolerated by Qwest! - Creates a bad image and adversely affects Qwest's and the Sales Agent/Distributor's reputation. - Takes time to investigate and correct. - If we can get information verified (correct), it will save on:
Sample 1

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