Examples of Software Error in a sentence
Supplier will respond within two (2) hours to UC’s initial request for assistance in correcting or creating a workaround for a Software Error.
If Supplier fails to provide a reasonable correction or workaround within twenty-four (24) hours, Supplier will pay UC, as a price adjustment reflecting the reduction of value UC will incur as a result of the Software Error and not as a penalty or compensation for damage, the sum of 1/365 of the Support and Maintenance Fee, expressed as an annual charge, for each additional day or part thereof that Supplier fails to provide a reasonable correction or workaround for the Software Error.
If UC detects a Software Error, then UC will by telephone or e-mail notify Supplier of the Software Error.
Supplier’s response will include assigning fully-qualified technicians to work with UC to diagnose and correct or create a workaround for the Software Error and notifying UC’s representative making the initial request for assistance of Supplier’s efforts, plans for resolution of the Software Error, and estimated time required to resolve the Software Error.
Within twenty-four (24) hours after UC first reports the Software Error, Supplier will provide a correction or workaround acceptable to UC.