Trauma counselling. The insurance covers emergency trauma counselling if we consider that you have experienced an acute psychological crisis due to one of the following: • If you have experienced a sudden serious incident/ accident, where you have been in danger. • If you are subjected to a robbery, assault, violence or kidnapping. • Fire, explosion or burglary in your private residence or your own business (must be reported to the police). • If you are diagnosed with a life-threatening disease. • Death within your immediate family. • If a member of your immediate family is diagnosed with a life-threatening disease. • If you experience a family member’s or colleague’s sudden, unexpected death or sudden serious incident/accident. Immediate family members refers to a spouse, cohabi- tant, own children, a spouse’s/cohabitant’s children and adopted children. There is no requirement for a doctor’s referral. The healthcare team assesses whether emergency trauma counselling is required or whether other treatment is required. If we consider that you need emergency trauma coun- selling, we will find a psychologist for you in our network. You will have telephone contact with the psychologist within 3 hours after the notification is approved. The sub- sequent process will depend on the nature of the incident and the therapist’s professional assessment. There can be a maximumof 5 consultations per incident. In case of notification more than 48 hours after the cause of the crisis, cover for ordinary psychological counselling will always apply. Emergency psychological coun- selling abroad is not covered. Debriefing of groups is not covered, unless it is included as part of the cover for an approved emergency course of treatment.
Trauma counselling. The insurance offers emergency trauma assistance if you have experienced an emergency crisis, for example in connection with an accident. Claims should be filed with the healthcare team. If we consider that you need emergency trauma counselling, you will be put in telephone contact with a trauma psychologist from our network within 3 hours after the claim is approved. In other cases, we may refer you to general psychological counselling, cf. section 5.5 ”Telephonic psychological counselling”.
Trauma counselling. In the event of a traumatic incident at work, professional trauma counselling shall be made available to an employee.
Trauma counselling. The insurance covers emergency trauma counselling if we consider that you have experienced an acute psychological crisis due to one of the following: • If you have experienced a sudden serious incident/ accident, where you have been in danger. • If you are subjected to a robbery, assault, violence or kidnapping. • Fire, explosion or burglary in your private residence or your own business (must be reported to the police). • If you are diagnosed with a life-threatening disease. • Death within your immediate family. • If a member of your immediate family is diagnosed with a life-threatening disease. • If you experience a family member’s or colleague’s sudden, unexpected death or sudden serious incident/accident. Immediate family members refers to a spouse, cohabi- tant, own children, a spouse’s/cohabitant’s children and adopted children. There is no requirement for a doctor’s referral. The healthcare team assesses whether emergency trauma counselling is required or whether other treatment is required.
Trauma counselling. Up to GBP300 for the cost of trauma counselling by a registered psychologist which is recommended by a Qualified Medical Practitioner as a result of suffering psychological trauma as a result of being an eye witness or victim of an act of assault, sexual assault, rape, murder, carjacking or violent robbery or attempted robbery.
Trauma counselling. The insurance offers emergency trauma assistance if you have experienced an emergency crisis, for example in connection with an accident. Claims should be filed with the healthcare team. If we consider that you need emergency trauma counselling, you will be put in telephone contact with a trauma psychologist from our network within 3 hours after the claim is approved. In other cases, we may refer you to general psychological counselling, cf. section 5.5 ”Telephonic psychological counselling”. 6 What the insurance does not cover _ • Emergency treatment. • Expenses for medical records, certificates, psycho- logical and cognitive testing and similar. • Expenses for doctors’ referrals, doctors’ recommen- dations, medical certificates and medical specialist certificates. • Expenses for treatment outside normal working hours (weekend, evening or similar charges). • Expenses for inserts, soles, mats, tapes, bandages and similar. • Expenses for additional services such as shockwave, laser treatment, ultrasound and acupuncture. • Expenses for aids. • Scan and X-ray expenses. • Transport and travel expenses. • Treatments performed by you, family members, colleagues or a company belonging to one of these. • Fees for failure to cancel or late cancellation for treatments. • Costs due to your failure to attend treatment. • Problems resulting from or during the performance of professional sports (sports activities where you are contractually paid by a sports club or sponsors, where the main income derives from the sport). • Expenses for injuries caused intentionally or through gross negligence. • Expenses for injuries caused by criminal offences. • Experimental treatment. • Expenses for problems that are not directly attributable to your leisure.
