Standard Telephone Support Sample Clauses

Standard Telephone Support. During normal Viggle business hours (i.e., 9:00 a.m. to 5:00 p.m. U.S. Eastern Time, Monday through Friday, holidays excepted), Viggle shall provide SFX technical assistance by telephone with the installation and use of the Software, the identification of Software and/or Documentation problems and the reporting of Bugs (as defined below).
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Standard Telephone Support. During normal business hours (6:00 am. to 6:00 -------------------------- p.m. Pacific Time, holidays excepted) Plumtree shall provide Licensee technical assistance by telephone with the installation and use of the Software, the identification of Software and/or Documentation problems and the reporting of Bugs. Licensee shall designate two contacts per server to request and receive telephone support services from Plumtree. Additional Licensee contacts can be designated in the Product Schedule for a mutually agreed to fee by both parties. Licensee shall notify Plumtree in writing of any changes to the designated Licensee contacts.
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Standard Telephone Support. During normal Licensor business hours (i.e., 9:00a.m. to 5:00p.m. U.S. Central Time, Monday through Friday, holidays excepted), Licensor shall provide Licensee technical assistance by telephone with the use of the Software, the identification of Software and/or Documentation problems and the reporting of Bugs (as defined below).
Sample 1
Standard Telephone Support. During normal business hours (6:00 a.m. to 5:00 p.m. Pacific Time, holidays excepted) Arbor shall provide Licensee technical assistance by telephone with the installation and use of the Software, the identification of Software and or Documentation problems and the reporting of Bugs. Licensee shall designate two contacts to request and receive telephone support services from Arbor. Additional Licensee contacts can be designated in the Product Schedule for Arbor's then current fee. Licensee shall notify Arbor in writing of any changes to the designated Licensee contacts.
Sample 1
Standard Telephone Support. Subject to Section 3 below, Eccentex will use commercially reasonable efforts to provide Ordering Activity live telephone and email support during normal business hours of Eccentex (Monday – Friday, 8:00 a.m. to 6:00 p.m. Pacific Standard Time, excluding Eccentex holidays), or at such other hours as the parties may mutually agree to, for (a) configuration issues, (b) questions regarding the usability and specific functions of the Licensed IP, (c) problem diagnosis, and (d) provision of work-arounds where feasible.
Sample 1
Standard Telephone Support. During normal business hours (9:00 a.m. to 6:00 p.m. U.S. Eastern Standard Time, Monday through Friday, U.S. holidays excepted), Licensor shall provide Licensee technical assistance by telephone with respect to the Use of the Licensed Software, the identification of Licensed Software problems and the reporting of Bugs. Licensee shall designate up to two (2) contacts to request and receive telephone support services from Licensor. Additional Licensee contacts may be designated for $5,000 per year per additional contact. For greater certainty, standard telephone support does not include assistance with the creation of Licensee applications.
Sample 1
Standard Telephone Support. Spectrio provides phone-based technical support Monday-Friday during the hours of 9 a.m. to 7 p.m. Eastern, state holidays excepted (“Live Support Window”). The technical support line (“Support Line”) will be operated by staff (“Line Support Staff”) trained in providing general support for the operation of the Equipment and delivery of the Spectrio Services. Calls received outside the Live Support Window will be answered by an answering service and returned within 24 hours of the first business day following receipt of a call by the Live Support Window.
Sample 1
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Related to Standard Telephone Support

  • Telephone Support The Fund Designated Persons may contact State Street’s HORIZONR Help Desk and Fund Assistance Center between the hours of 8 a.m. and 6 p.m. (Eastern time) on all business days for the purpose of obtaining answers to questions about the use of the System, or to report apparent problems with the System. From time to time, the Fund shall provide to State Street a list of persons who shall be permitted to contact State Street for assistance (such persons being referred to as the “Fund Designated Persons”).

  • TELEPHONE SERVICES All telegraph, telephone, and communication connections which Tenant may desire outside the Premises shall be subject to Landlord’s prior written approval, in Landlord’s sole discretion, and the location of all wires and the work in connection therewith shall be performed by contractors approved by Landlord and shall be subject to the direction of Landlord, except that such approval is not required as to Tenant’s cabling from the Premises in a route designated by Landlord to any telephone cabinet or panel provided for Tenant’s connection to the telephone cable serving the Building, so long as Tenant’s equipment does not require connections different than or additional to those to the telephone cabinet or panel provided. As to any such connections or work outside the Premises requiring Landlord’s approval, Landlord reserves the right to designate and control the entity or entities providing telephone or other communication cable installation, removal, repair and maintenance outside the Premises and to restrict and control access to telephone cabinets or panels. In the event Landlord designates a particular vendor or vendors to provide such cable installation, removal, repair and maintenance for the Building, Tenant agrees to abide by and participate in such program. Tenant shall be responsible for and shall pay all costs incurred in connection with the installation of telephone cables and communication wiring in the Premises, including any hook-up, access and maintenance fees related to the installation of such wires and cables in the Premises and the commencement of service therein, and the maintenance thereafter of such wire and cables; and there shall be included in Operating Expenses for the Building all installation, removal, hook-up or maintenance costs incurred by Landlord in connection with telephone cables and communication wiring serving the Building which are not allocable to any individual users of such service but are allocable to the Building generally. If Tenant fails to maintain all telephone cables and communication wiring in the Premises and such failure affects or interferes with the operation or maintenance of any other telephone cables or communication wiring serving the Building, Landlord or any vendor hired by Landlord may enter into and upon the Premises forthwith and perform such repairs, restorations or alterations as Landlord deems necessary in order to eliminate any such interference (and Landlord may recover from Tenant all of Landlord’s costs in connection therewith). No later than the Termination Date, Tenant agrees to remove all telephone cables and communication wiring installed by Tenant for and during Tenant’s occupancy, which Landlord shall request Tenant to remove. Tenant agrees that neither Landlord nor any of its agents or employees shall be liable to Tenant, or any of Tenant’s employees, agents, customers or invitees or anyone claiming through, by or under Tenant, for any damages, injuries, losses, expenses, claims or causes of action because of any interruption, diminution, delay or discontinuance at any time for any reason in the furnishing of any telephone or other communication service to the Premises and the Building.

  • TELEPHONE SERVICE Notwithstanding any other provision of this Lease to the contrary:

  • Telephone and Telefax Authorization (a) The Bank may honor telephone or telefax instructions for advances or repayments or for the designation of optional interest rates and telefax requests for the issuance of letters of credit given, or purported to be given, by any one of the individuals authorized to sign loan agreements on behalf of the Borrower, or any other individual designated by any one of such authorized signers.

  • Administrative Support Employee shall be provided with office space and administrative support.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Cellular Telephone Executive shall receive reimbursement for reasonable expenses associated with Executive's use of a cellular telephone in performing his services.

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